Ford 2003 Expedition v.2 Manuel d'utilisateur télécharger pdf (Page 245)

GETTING ROADSIDE ASSISTANCE

To fully assist you should you have a vehicle concern, Ford Motor

Company offers a complimentary roadside assistance program. This

program is separate from the New Vehicle Limited Warranty. The service

is available:

• 24–hours, seven days a week

•

for the New Vehicle Limited Warranty period of three years or 60,000 km

(36,000 miles), whichever occurs first on Ford and Mercury vehicles,

and four years or 80,000 km (50,000 miles) on Lincoln vehicles.

Roadside assistance will cover:

• changing a flat tire

• jump-starts

• lock-out assistance

• limited fuel delivery

• towing of your disabled vehicle to the nearest Ford Motor Company

dealership, or your selling dealer if within 56.3 km (35 miles) of the

nearest Ford Motor Company dealership (one tow per disablement).

Even non-warranty related tows, like accidents or getting stuck in the

mud or snow, are covered (some exclusions apply, such as impound

towing or repossession).

Canadian customers refer to your Owner Information Guide for

information on:

• coverage period

• exact fuel amounts

• towing of your disabled vehicle

• emergency travel expense reimbursement

• travel planning benefits

USING ROADSIDE ASSISTANCE

Complete the roadside assistance identification card and place it in your

wallet for quick reference. In the United States, this card is found in the

Owner Guide portfolio in the glove compartment in Ford vehicles and is

mailed to you if you own a Mercury or Lincoln. In Canada, the card is

found in the Owner Information Guide in the glove compartment.

U.S. Ford or Mercury vehicle customers who require roadside assistance,

call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.

Roadside Emergencies

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Ford 2003 Expedition v.2 Manuel d'utilisateur Page 245