Ford 2014 Fusion v.3 Manuel d'utilisateur télécharger pdf (Page 346)

Vehicle Health Report and Services (Traffic, Directions and Information) issues

Possible solution(s)Possible cause(s)Issue

· Make sure that your VIN is

correctly listed in your

account.

When you register your

account, you must choose a

preferred dealer. If it already

lists a dealer, try selecting

another dealer and logging

out. Log back in, change it

back to your preferred

dealer, and retrieve the

report.

The preferred dealer

information did not load

correctly.

I am unable to retrieve the

report on the website, or I

receive a system error.

· Update your cellular

number in your account on

the website.

· This could be due to your

phone's compatibility.

· Bad signal strength.

I am unable to submit a

report.

· Make sure you have full

signal strength and that your

Bluetooth volume level has

been turned up.

· You did not activate your

phone on the website.

· Try deleting your phone

and performing a clean

pairing.

· This is a free feature, but

you must first register online

to use it.

· You did not activate this

phone for this service.

· Your phone has ID blocker

active.

I heard a commercial when

I tried to use Traffic, Direc-

tions and Information.

· Turn off ID blocker on your

phone as the system recog-

nizes you by your phone

number.

· Make sure the currently

connected phone is the

same one that is registered

on your SYNCMyRide

account.

343

Fusion (CC7) , enUSA

SYNC™

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