DM5J 19A321 LA | June 2013 | First Printing | Owner’s Manual | C-MAX | Litho in U.S.A.fordowner.com ford.ca2013 C-MAX HYBRID + C-M
ABOUT THIS MANUALThank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you
InfoE144642In this mode, you can viewdifferent vehicle systeminformation and perform asystem check.InformationDisplays the number of warnings that nee
Settings—On (defaulton key cycle)or OffRear Park AidOn or OffAuto LightRainLightingVehicleSelect time intervalHome LightAuto or LastSettingsHeater – A
Settings (cont’d)—Select the desiredlanguageLanguageDisplaySelect the desiredunits of measureDistanceUnitsFahrenheit (°F) orCelsius (°C)Temperature—On
AlarmActionMessageDisplays when the alarm has been triggered due to unauthor-ized entry. See Anti-Theft Alarm (page 64).To Stop Alarm, StartVehicleBa
FuelActionMessageDisplayed as an early reminder of a low fuel condition.Fuel Level LOWDisplayed when the fuel fill inlet may not be properly closed.Ch
ActionMessageDisplayed when the start/stop button is pressed to shut offthe engine and a Intelligent Access Key is not detected insidethe vehicle.Rest
ActionMessageDisplays when the motor coolant temperature is excessivelyhigh.Motor Coolant Overtem-peratureDisplayed when the kit needs service. See yo
Park AidActionMessageDisplays when the system has detected a condition thatrequires service. Contact your authorized dealer. See ParkingAid (page 162
Tire Pressure Monitoring SystemActionMessageDisplays when one or more tires on your vehicle have low tirepressure. See Tire Pressure Monitoring Syste
AUTOMATIC CLIMATE CONTROLE141422J I H G FA B C D EAUTO: Press to engage full automatic operation. Once you select your desiredtemperature using the te
BatteryBattery acidBrake fluid - non petroleumbasedBrake systemCabin air filterCheck fuel capChild safety door lock or unlockChild seat lower anchorCh
Defrost: Distributes air through the windshield defroster vents and demistervents. The system automatically provides outside air to reduce window fogg
Note: Do not place objects under the frontseats as this may interfere with the airflowto the rear seats.Note: Remove any snow, ice or leaves fromthe a
Note: Do not clean the housing or glass ofany mirror with harsh abrasives, fuel or otherpetroleum-based cleaning products.The heated mirrors remove ic
Heated and Cooled DevicesThe climate control system controls otherheated and cooled devices inside thevehicle. You can switch these devices on(if avai
SITTING IN THE CORRECTPOSITIONWARNINGSSitting improperly, out of position orwith the seat back reclined too farcan take weight off the seat cushionand
WARNINGSInstall the head restraint properly tohelp minimize the risk of neck injuryin the event of a crash.Note: Adjust the seat back to an uprightdri
The head restraints consist of:an energy absorbing headrestraintAtwo steel stemsBguide sleeve unlock and removebuttonCfold buttonDRemoving the Head Re
WARNINGRock the seat backward and forwardafter releasing the lever to make surethat it is fully engaged.Adjusting the Height of theDriver's SeatE
E138647Power Lumbar (If Equipped)E138648115Seats
REAR SEATSE155554Folding the Seatback (IfEquipped)1. With the seat empty, press the buttonon the outboard side of each rearoutboard headrest to fold t
Low tire pressure warningMaintain correct fluid levelNote operating instructionsPanic alarmE139213Parking aidParking brakePower steering fluidPower wi
REAR SEAT ARMREST (IFEQUIPPED)E138656Fold the armrest down to use the armrestand cupholder.117Seats
HomeLink Wireless ControlSystem (If Equipped)WARNINGDo not use the system with anygarage door opener that does nothave the safety stop and reversefeat
3. Using both hands, simultaneously,press and hold the desired HomeLinkbutton and the hand-held transmitterbutton. DO NOT release either one untilthe
E1426601. Press and hold the outer two functionbuttons simultaneously forapproximately 20 seconds until theindicator lights above the buttons flashrap
1. Press and hold the previouslyprogrammed Genie button on thehand-held transmitter for 10 seconds.The indicator light will change from redto red and
12-volt DC power pointWARNINGDo not plug optional electricalaccessories into the cigar lightersocket (if equipped). Improper useof the lighter can cau
When the indicator light, located on thepower point, is:• on — the power point is working, theignition is on and a device is pluggedin.• off — the pow
CENTER CONSOLEStow items in the cupholder carefully asitems may become loose during hardbraking, acceleration or collisions, includinghot drinks which
GENERAL INFORMATIONWARNINGSExtended idling at high enginespeeds can produce very hightemperatures in the engine andexhaust system, creating the risk o
Ignition ModesE146431The keyless starting system has threemodes:• Off: Turns the ignition off.• Without applying the brake pedal,press and release the
The event data recorder in this vehicleis designed to record such data as:• How various systems in your vehiclewere operating;• Whether or not the dri
3-button remoteE1459885-button remoteE1428741. Hold the key next to the steeringcolumn as shown.2. With the key in this position, you canuse the start
2. When your vehicle has stopped, movethe transmission selector lever toposition P and turn the key to position0.3. Apply the parking brake.Vehicles w
• Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricsho
HYBRID ELECTRIC VEHICLEPlug-in Power Mode and HybridMode (C-MAX Energi Only)You must plug C-MAX Energi vehicles inregularly for optimal use of the hig
The vehicle may enter Enable Engine modeif the climate control is in a defrost modeand the outside temperature is cold. Amessage Engine Enabled Due to
• Very high or low outside temperature(to provide system cooling or heating)For C-MAX Energi vehicles, climatecontrol demands by passengers maynot dir
During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled.Once the battery is reconnected a
Frequently asked questionsAnswerQuestionThe high voltage battery is electrically isol-ated from the rest of the vehicle when thekey is off. When you t
AnswerQuestionYour vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This maybe high
SAFETY PRECAUTIONSWARNINGSDo not overfill the fuel tank. Thepressure in an overfilled tank maycause leakage and lead to fuel sprayand fire.The fuel sy
vendors it uses to provide you with thisinformation do not store your vehicletravel information. For moreinformation, see Traffic, Directions andInfor
FUEL QUALITYNote: Use of any fuel other than thoserecommended may cause powertraindamage, a loss of vehicle performance andrepairs may not be covered
• You may need to cycle the ignition fromoff to on several times after refuelingto allow the fuel system to pump thefuel from the tank to the engine.
E1454283. Fill the vehicle with fuel from theportable fuel container.Note: For C-MAX Energi vehicles, press thefuel button located on the instrument p
3. Slowly insert the fuel filler nozzle fullyinto the fuel system, and leave thenozzle fully inserted to open both doorsuntil you are done pumping. Ho
E1454283. Wait up to fifteen seconds beforeopening the fuel filler door. During thistime a Please Wait to Refuelmessage will appear in the information
If this action corrects the problem, themessage may not reset immediately. Itmay take several driving cycles for themessage to turn off. A driving cyc
2. Put the vehicle in P (Park) and turn theignition off.3. Open the fuel filler door and removeany visible debris from the fuel fillopening.4. Insert
an emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information De
testing, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it
5. Calculate fuel economy by dividingmiles traveled by gallons used (ForMetric: Multiply liters used by 100, thendivide by kilometers traveled).Keep a
Warranty on Replacement PartsGenuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecause
GENERAL INFORMATIONWARNINGThis battery pack shall only beserviced by an authorized electricvehicle technician. Improper handlingcan result in personal
E163537Service disconnect location for non-Energivehicles.E163538Service disconnect location for Energivehicles.Disabling the High-Voltage Battery1. F
CHARGING THE HIGHVOLTAGE BATTERY (IF EQUIPPED)CHARGING THE HIGH-VOLTAGEBATTERY (ENERGI VEHICLES)WARNINGSDo not use the 120-volt conveniencecord with e
Make sure that the 120–volt conveniencecord is completely unwound beforecharging. Always plug the cord into the ACoutlet before connecting the chargin
1. Put the vehicle in P (Park) and powerdown the vehicle.2. With your thumb, press in and releasethe indentation located on the chargeport door and th
Note: If a vehicle charging system fault isdetected at any point in a charge cycle theentire light ring will flash continuously forone minute and then
AUTOMATIC TRANSMISSIONWARNINGSAlways set the parking brake fullyand make sure the gearshift islatched in P (Park). Turn the ignitionto the off positio
Grade assist:• Provides additional grade braking witha combination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed w
4. Remove the tool and reinstall thepanel.5. Start the vehicle and release theparking brake.If Your Vehicle Gets Stuck In Mudor SnowNote: Do not rock
GENERAL INFORMATIONNote: Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake lini
WARNINGDriving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using an
When the accelerator pedal is released orthe brake pedal is applied, the brakecontroller automatically detects theamount of deceleration requested and
WARNINGSIf the engine is revved excessively, orif a malfunction is detected, thesystem will be deactivated.The system makes it easier to pull awaywhen
PRINCIPLE OF OPERATIONThe traction control system helps avoiddrive wheel spin and loss of traction.If your vehicle begins to slide, the systemapplies
PRINCIPLE OF OPERATIONWARNINGSVehicle modifications involvingbraking system, aftermarket roofracks, suspension, steering system,tire construction and
USING STABILITY CONTROLAdvanceTrac® with Roll StabilityControl™ (RSC®)The system automatically activates whenyou start your vehicle. The AdvanceTracwi
PARKING AID (IF EQUIPPED)WARNINGSTo help avoid personal injury, pleaseread and understand the limitationsof the system as contained in thissection. Se
E130178ACoverage area of up to 6 feet(1.8 meters) from the rearbumper. There is decreasedcoverage area at the outercorners of the bumper.AThe system d
For specific information on the reversesensing portion of the system, refer to thatsection.E142434Press the button to switch the system off.It will re
Press the button. The touch screendisplays a message and a correspondinggraphic to indicate it's searching for aparking space. Use the turn signa
E130108When you think the vehicle has enoughspace in front and behind it, or you hear asolid tone from the parking aid, bring thevehicle to a complete
GENERAL INFORMATIONSee the following sections for directionson how to properly use safety restraintsfor children.WARNINGSAlways make sure your child i
If a problem occurs with the system, awarning message is displayed, followedby a chime. Occasional system messagesmay occur in normal operation. Forre
The system does not position the vehicle where I want in the spaceA parked vehicle has a high attachment (i.e. salt sprayer, snowplow, moving truck be
Note: If the image comes on while thetransmission is not in R (Reverse), have thesystem inspected by your authorized dealer.Note: When towing, the cam
Always use caution while reversing.Objects in the red zone are closest to yourvehicle and objects in the green zone arefarther away. Objects are getti
PRINCIPLE OF OPERATIONCruise control lets you maintain a setspeed without keeping your foot on theaccelerator pedal.USING CRUISE CONTROLWARNINGSDo not
ECO Cruise ControlThis feature saves vehicle energy byrelaxing acceleration compared tostandard cruise control. For example, yourvehicle may temporari
STEERINGElectric Power SteeringWARNINGSThe electric power steering systemhas diagnostic checks thatcontinuously monitor the system toensure proper ope
REAR UNDER FLOORSTORAGEE162198The under floor storage compartments arelocated behind the front seats. Lift thehandle to unlatch the lid.LUGGAGE COVERS
LOAD LIMITVehicle LoadingThis section will guide you in theproper loading of your vehicle tokeep your loaded vehicle weightwithin its design rating ca
WARNINGThe appropriate loadingcapacity of your vehicle canbe limited either by volumecapacity (how much space isavailable) or by payload capacity(how
Recommendations for Safety Restraints for ChildrenRecommended restrainttypeChild size, height, weight, or ageChildUse a child safety seat(sometimes ca
E142517E143817CARGOCargo Weight - includes allweight added to the Base CurbWeight, including cargo andoptional equipment.GAW (Gross Axle Weight) - ist
E162603GVW (Gross Vehicle Weight) -is the Vehicle Curb Weight, pluscargo, plus passengers.GVWR (Gross Vehicle WeightRating) - is the maximumallowable
E142524WARNINGSExceeding the SafetyCompliance CertificationLabel vehicle weight rating limitscould result in substandardvehicle handling or performanc
4. The resulting figure equals theavailable amount of cargo andluggage load capacity. Forexample, if the “XXX” amountequals 1,400 lb. and there willbe
the load capacity to transport thecement and your friend home. Inmetric units, the calculation wouldbe: 635 kilograms - (2 x 99kilograms) - (9 x 45 ki
TOWING A TRAILERWARNINGNever tow a trailer with yourvehicle. This powertrain is notdesigned to tow.TRANSPORTING THE VEHICLEE143886If you need to have
Recreational TowingNote: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Contr
BREAKING-INYou need to break in new tires forapproximately 300 miles (480kilometers). During this time, your vehiclemay exhibit some unusual drivingch
• Use the recommended engine oil.• Perform all regularly scheduledmaintenance.• Use the coach and brake coach displayto get feedback on your economica
FLOOR MATSE142666WARNINGSAlways use floor mats that aredesigned to fit the foot well of yourvehicle. Only use floor mats thatleave the pedal area unob
WARNINGSAlways carefully follow theinstructions and warnings providedby the manufacturer of any childrestraint to determine if the restraint deviceis
ROADSIDE ASSISTANCEVehicles Sold In The U.S.: GettingRoadside AssistanceTo fully assist you should you have avehicle concern, Ford Motor Companyoffers
HAZARD WARNING FLASHERSNote: If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehic
2. Check all battery terminals and removeany excessive corrosion before youattach the battery cables. Ensure thatvent caps are tight and level.3. Turn
E1488611. Connect the positive (+) jumper cableto the positive (+) prong (A) of thedischarged battery.2. Connect the other end of the positive(+) cabl
E1488621. Remove the jumper cable from thenegative prong.2. Remove the jumper cable on thenegative (-) terminal of the boostervehicle's battery.3
CrashesA crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electr
POST-CRASH ALERT SYSTEMThe system flashes the turn signal lampsand sounds the horn (intermittently) in theevent of a serious impact that deploys anair
GETTING THE SERVICES YOUNEEDWarranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicl
In order to help you serve you better,please have the following informationavailable when contacting a CustomerRelationship Center:• Vehicle Identific
THE BETTER BUSINESSBUREAU (BBB) AUTO LINEPROGRAM (U.S. ONLY)Your satisfaction is important to FordMotor Company and to your dealer. If awarranty conce
The information contained in this publication was correct at the time of going to print. In the interest ofcontinuous development, we reserve the righ
Note: The child seat must rest tightlyagainst the vehicle seat upon which it isinstalled. It may be necessary to lift orremove the head restraint. Se
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impar
Ford Middle EastCustomer Relationship CenterP.O. Box 21470Dubai, United Arab EmiratesTelephone: +971 4 3326084Toll-Free Number for the Kingdom of Saud
You can also obtain other informationabout motor vehicle safety fromhttp://www.safercar.gov.REPORTING SAFETY DEFECTS(CANADA ONLY)If you believe that y
CHANGING A FUSEFusesWARNINGAlways replace a fuse with one thathas the specified amperage rating.Using a fuse with a higher amperagerating can cause se
FUSE SPECIFICATION CHARTPre-Fuse BoxYour vehicle has a pre-fuse box attachedto the power distribution box. There is asecond pre-fuse box attached to t
Protected componentsFuse amp ratingFuse or relay numberCooling fan module50A MidiF1Electric water pump50A MidiF2Body control module supply 150A MidiF3
Protected componentsFuse amp ratingFuse or relay numberElectronic power assist steering module 155A*F26Mass air flow sensor5A*F27Powertrain control mo
Passenger Compartment FusePanelThe fuse panel is located on the right-handside below the glove box. You may needto remove a trim panel to access it.E1
Protected componentsFuse amp ratingFuse or relay numberInterior light, Driver door switch pack, Glovebox illumination, Overhead console switchbank10AF
Protected componentsFuse amp ratingFuse or relay numberDrive door unlock ground20AF84Electronic 15 feed7.5AF85Restraints control module, Passenger air
If your backless booster seat has aremovable shield, remove the shield. If avehicle seating position has a low seatback or no head restraint, a backle
Protected componentsFuse amp ratingFuse or relay numberDoor control unit rear right25AF7Not used—F8Driver seat motor25AF9Heated rear window25AF10Not u
Protected componentsFuse amp ratingFuse or relay numberDriver seat heater20AF34Passenger seat heater20AF35Not used—F36Power sun shade20AF37Not used—F3
GENERAL INFORMATIONHave your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network of Fordauthorized
2. Go to the front of the vehicle andlocate the secondary release lever,which is located under the front of thehood, to your right of the center of th
A B C D E F GHIE162485Engine coolant reservoir capAEngine oil filler capBEngine air cleaner coverCBrake fluid reservoir capDPower distribution boxEInv
ENGINE OIL DIPSTICKA BE169062MINAMAXBENGINE OIL CHECKNote: Check the level before starting theengine.Note: Make sure that the level is betweenthe MIN
4. After three seconds, the Service: Oilreset in prog. message will bedisplayed.5. After 25 seconds, the Service: Oil resetcomplete message will be di
Note: For best results, coolantconcentration should be tested with arefractometer such as Rotunda tool300-ROB75240 available from your dealer.Ford doe
• Do not use alcohol, methanol, brine orany engine coolants mixed with alcoholor methanol antifreeze (coolant).Alcohol and other liquids can causeengi
Vehicles driven year-round in non-extremeclimates should use prediluted coolantmeeting the Ford specification foroptimum cooling system and engineprot
E142597If the booster seat slides on the vehicleseat upon which it is being used, placing arubberized mesh sold as shelf or carpetliner under the boos
AUTOMATIC TRANSMISSIONFLUID CHECKNote: Transmission fluid should be checkedby an authorized dealer. If required, fluidshould be added by an authorized
CHANGING THE 12V BATTERYWARNINGSBatteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lig
presets, are also maintained in memory bypower from the low voltage battery. Whena technician disconnects and connects thelow voltage battery, these s
Note: The windshield wiper blades aredifferent in length. If you install wiper bladesof the wrong length, the wipers may notwork correctly. If equippe
E130060322. Slightly rotate the wiper blade from thewiper arm3. Disengage the wiper blade from thewiper arm.4. Remove the wiper blade.5. Install in th
Identifying Air Filter Element ComponentsE162533A C DEBA. Air cleaner assemblyB. Air cleaner coverC. Air cleaner outlet tubeD. Positive crankcase vent
2. Release the tabs and disconnect thePCV tube (D) from the air cleaneroutlet tube ©) and remove the tube.3. Disconnect the air cleaner intake tube(E)
E1625393. Position the air cleaner assembly (A)onto the engine and make sure theassembly is aligned with the studs.E1625404. Install and tighten the b
3. Turn on the low beam headlamps toilluminate the wall or screen and openthe hood.E1424654. On the wall or screen you will observea flat zone of high
normal condensation occurs, a thin film ofmist can form on the interior of the lens.The thin mist eventually clears and exitsthrough the vents during
• Keep the buckle release buttonpointing up and away from the safetyseat, with the tongue between the childseat and the release button, to preventacci
E1625511. Remove the headlamp assembly.2. Remove service cap.3. Disconnect the electrical connector.4. Remove bulb from the headlampassembly by turnin
5. Turn the bulb holder counterclockwiseand remove it.6. Install the new bulb in reverse order.E1625531. Remove the screws from the splashshield at th
E1625577. Remove the bulb holder.8. Gently press the bulb into the bulbholder, then turn the bulbcounterclockwise and remove the bulb.A. Taillamp and
Replacing License Plate Lamp Bulb321E727891. Carefully release the spring clip.2. Remove the lamp.3. Remove the bulb.Reverse steps to reinstall bulb.R
E1625645. Gently pull the lamp assembly awayfrom the vehicle.6. Remove the bulb holder.7. Remove the bulb.BULB SPECIFICATION CHARTReplacement bulbs ar
GENERAL INFORMATIONYour Ford or Lincoln authorized dealer hasmany quality products available to cleanyour vehicle and protect its finishes.CLEANING PR
• Wash your vehicle first, using cool orlukewarm water and a neutral pHshampoo, such as Motorcraft DetailWash.• Use Motorcraft Custom Bright MetalClea
CLEANING THE ENGINEEngines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.When washing:• Take
WARNINGSOn vehicles equipped withseat-mounted airbags, do not usechemical solvents or strongdetergents. Such products couldcontaminate the side airbag
4. Remove the soaked cloth and if it is notsoiled badly, use this cloth to clean thearea by using a rubbing motion for 60seconds.5. Following this, wi
4. Insert the belt tongue into the properbuckle (the buckle closest to thedirection the tongue is coming from)for that seating position until you hear
VEHICLE STORAGEIf you plan on storing your vehicle for anextended period of time (30 days or more),read the following maintenancerecommendations to ma
Note: If battery cables are disconnected, itwill be necessary to reset memory features.Brakes• Make sure brakes and parking brakeare fully released.Ti
TEMPORARY MOBILITY KITNote: You should use the temporarymobility kit sealant compound in thecanister for one tire only. See your Fordauthorized dealer
General InformationWARNINGFailure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death.Note: Do not
• When inflating a tire or other objects,use the black air hose only. Do not usethe transparent hose, which is designedfor sealant application only.•
7. Push and turn dial (A)counterclockwise to the sealantposition. Turn on the kit by pressing theon and off button (B).E1446218. Inflate the tire to t
E1446224. Adjust the tire to the recommendedinflation pressure from the tire labellocated on the driver's door or doorjamb area. You have to chec
E1446253. Using the yellow cap tool, press the tablocated on the kit compressor housingwhile pulling up on the sealant canister.Installation of the Se
TIRE CAREInformation About UniformTire Quality GradingE142542Tire Quality Grades apply to newpneumatic passenger car tires.The Tire Quality Grades can
The traction grades, from highestto lowest are AA, A, B, and C. Thegrades represent the tire’s abilityto stop on wet pavement asmeasured under control
10. Before placing the child in the seat,forcibly move the seat forward andback to make sure the seat is securelyheld in place. To check this, grab th
*kPa: Kilopascal, a metric unit ofair pressure.*PSI: Pounds per square inch, astandard unit of air pressure.*Cold tire pressure: The tirepressure when
A. P: Indicates a tire, designatedby the Tire and Rim Association,that may be used for service oncars, sport utility vehicles,minivans and light truck
mph ( km/h)Letterrating168 mph (270 km/h)W186 mph (299 km/h)YNote: For tires with a maximumspeed capability over 149 mph(240 km/h), tire manufacturers
*Traction: The traction grades,from highest to lowest are AA, A,B, and C. The grades represent thetire's ability to stop on wetpavement as measur
C. Maximum Load Dual lb (kg)at psi (kPa) cold: Indicates themaximum load and tire pressurewhen the tire is used as a dual,defined as four tires on the
C. 80: Indicates the aspect ratio,which gives the tire's ratio ofheight to width. Numbers of 70 orlower indicate a short sidewall.D. D: Indicates
(affixed to either the door hingepillar, door-latch post, or the dooredge that meets the door-latchpost, next to the driver's seatingposition), o
3. Add enough air to reach therecommended air pressure.Note: If you overfill the tire, releaseair by pressing on the metal stemin the center of the va
Tire WearE142546When the tread is worn down toone sixteenth of an inch (2 mm),tires must be replaced to helpprevent your vehicle from skiddingand hydr
describes the fundamentalcharacteristics of the tire and alsoprovides a U.S. DOT TireIdentification Number for safetystandard certification and in cas
The LATCH anchors are located at the rearsection of the rear seat between thecushion and seat back below the symbolsas shown. Follow the child seatman
WARNINGSWhen inflating the tire formounting pressures up to 20 psi(1.38 bar) greater than themaximum pressure on the tiresidewall, the followingprecau
Driving habits have a great dealto do with your tire mileage andsafety.*Observe posted speed limits*Avoid fast starts, stops and turns*Avoid potholes
Note: Your vehicle may beequipped with a dissimilar sparewheel and tire assembly. Adissimilar spare wheel and tireassembly is defined as a sparewheel
Each tire, including the spare (ifprovided), should be checkedmonthly when cold and inflatedto the inflation pressurerecommended by the vehicle manufa
You should always have your tires servicedby an authorized dealer.Check the tire pressure periodically (atleast monthly) using an accurate tiregauge.
Customer action requiredPossible causeLow tire pressurewarning light1. Make sure tires are at the proper pres-sure. See Inflating your tires in thisch
How Temperature Affects Your TirePressureThe tire pressure monitoring systemmonitors tire pressure in each pneumatictire. While driving in a normal ma
E145950Wheel pilot boreAInspect the wheel pilot bore andmounting surface prior to installation.Remove any visible corrosion or looseparticles.264Wheel
ENGINE SPECIFICATIONS2.0L ATK iVCT EngineEngine98Cubic inchesMinimum 87 octaneRequired fuel1-3-4-2Firing orderCoil on plug (COP)Ignition system12.3:1C
MOTORCRAFT PARTS2.0L ATK iVCT engineComponentFA-1911Air filter element1FL-910-SOil filter2BXT-96R-500Low-Voltage BatteryBXT-96R-590CYFS12YPC5/SP531Spa
E142537Perform the following steps to install achild safety seat with tether anchors:Note: If you install a child seat with rigidLATCH attachments, do
VEHICLE IDENTIFICATIONNUMBERThe vehicle identification number islocated on the left-hand side of theinstrument panel.E142476Please note that in the gr
The National Highway Traffic SafetyAdministration Regulations require that aSafety Compliance Certification Label beaffixed to a vehicle and prescribe
TECHNICAL SPECIFICATIONSFord part number /Ford specificationFord part name or equi-valentCapacityItemPM-20 /Motorcraft™ DOT 4 LVHigh PerformanceBetwee
Ford part number /Ford specificationFord part name or equi-valentCapacityItemZC-32-A1 or ZC-32-B1(U.S.)Motorcraft PremiumWindshield WashConcentrates (
For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact an authorized dealer or visit ouronline store at Accessori
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:• When adding accessories, e
PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.SERVICE PLANS (U.S. Only)More than 32 million Ford and Lincol
Avoid the Rising Cost of ProperlyMaintaining Your Vehicle!Ford Extended Service Plan also offers aPremium Maintenance Plan that covers allscheduled ma
SERVICE PLANS (CANADA ONLY)You can get more protection for yourvehicle by purchasing a Ford ExtendedService Plan. Ford Extended Service Planis the onl
GENERAL INFORMATIONRadio Frequencies and ReceptionFactorsAM and FM frequencies are established bythe Federal Communications Commission(FCC) and the Ca
E112197The childproof locks are located on therear edge of each rear door and must beset separately for each door.Left-Hand SideTurn counterclockwise
• MP3 folder mode represents a folderstructure consisting of one level offolders. The CD player numbers all MP3tracks on the disc (noted by the .mp3fi
A B DCEFGHIJHKLMNOE162867Eject: Press this button to eject a CD.ACursor arrows: Press these buttons to scroll through on-screen audio systemchoices.BO
ON/OFF: Press this button to switch the system off and on. Turn to adjust thevolume.JMENU: Press this button to access different audio system features
E143843- TUNE +: Press this button to manually search through the radio frequencyband.AON/OFF and VOL: Press this button to switch the audio system of
AUDIO UNIT - VEHICLES WITH:SONY AM/FM/CDWARNINGDriving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend t
- TUNE +: In radio mode, press these buttons to manually search through theradio frequency band. In SIRIUS mode, press these buttons to find the next
SIRIUSSelect to view channel categories (such as Pop, Rock orNews). If you select a category, seek and scan functionsonly stop on channels in that cat
Clock SettingsSelect to set the time.Set TimeSelect to set the calendar date.Set DateSelect to view clock time in a 12-hour mode or 24-hourmode.24h Mo
When HD Radio broadcasts are active, youcan access the following functions:• Scan allows you to hear a briefsampling of all available stations. Thisfe
Potential station issuesActionCauseIssuesNo action required. This is abroadcast issue.This is poor time alignmentby the radio broadcaster.Echo, stutte
PRINCIPLE OF OPERATIONWARNINGSAlways drive and ride with yourseatback upright and the lap beltsnug and low across the hips.To reduce the risk of injur
Note: This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.Satellite Radio Reception FactorsPotential sa
TroubleshootingPossible actionConditionRadio displayNo action required. Thismessage should disappearshortly.Radio requires more thantwo seconds to pro
AUXILIARY INPUT JACKWARNINGSDriving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported). See SYNC™ (page291).MEDIA HUB (IF EQUIPPED)T
GENERAL INFORMATIONE142598SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. Th
Times are subject to change due toholidays.SYNC Owner AccountWhy do I need a SYNC owner account?• Required to activate Vehicle HealthReport and to vie
System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notacce
System Interaction and FeedbackThe system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation
The system:When you say:Makes a best guess from the mediacandidate list. You may still occasionallybe asked questions."Media candidate lists off&
Pairing a Phone for the First TimeNote: SYNC can support downloading upto approximately 1000 entries perBluetooth-enabled cellular phone.Note: Make su
The safety belt pretensioners are designedto activate in frontal, near-frontal and sidecrashes, and in rollovers. The safety beltpretensioners on the
"PHONE""Call history outgoing"2"Connections"2"Dial"1,3"Go to privacy""Hold""Join"
"MENU""Signal""Text message inbox"Words in ( ) are optional and do not haveto be spoken for the system to understandthe
You can:When you select:2. Access the desired contact through SYNC or use voicecommands to place the second call. Once actively in thesecond call, pre
You can:When you select:Note: The system attempts to automatically re-downloadyour phonebook and call history each time your phoneconnects to SYNC (if
Text MessagingNote: This is a phone-dependent feature.SYNC allows you to receive, send,download and delete text messages. Thesystem can also read inco
3. Press OK when the desired selectionis in the display.4. Enter the name of the recipient. Scrollto cycle through Phonebook or CallHistory entries. Y
You can:When you select:If your phone supports in-band ringing, your phone's ringtone plays when you choose Phone Ringer.Have the option of heari
1. Press the phone button to enter thephone menu2. Scroll to System Settings. Press OK.3. Scroll to Bluetooth Devices. Press OK.4. Scroll to select fr
AdvancedThe Advanced menu allows you to accessand set prompts, languages, defaults,perform a master reset, install anapplication and view system infor
You can:If you select:Press OK to select.This is a Bluetooth component, which can further helpyour phone with the exchange of text messages.MAP Profil
E142590Pregnant women should always wear theirsafety belt. The lap belt portion of acombination lap and shoulder belt shouldbe positioned low across t
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equip
911 Assist May Not Work If• Your cellular phone or 911 Assisthardware sustains damage in a crash.• The vehicle's battery or the SYNCsystem has no
1. Press the phone button to enter phonemenu.2. Scroll to select Vehicle Health, andthen press OK.3. Scroll to select from the followingoptions:Vehicl
Note: The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested
Directions or Business search to speakwith a live operator. The system mayprompt you to speak with an operatorwhen it has difficulty matching yourvoic
USING SYNC™ WITH YOURMEDIA PLAYERYou can access and play music from yourdigital music player over your vehicle'sspeaker system using the system&a
"USB""Play playlist <name>"1,2"Play previous folder"3"Play previous track""Play song <name>&q
Voice command guideThe system searches for specific artist, track or albuminformation from the music indexed through the USB port."Search" o
You can:When you select:Bluetooth Audio: This is a phone-dependent feature thatallows you to stream music playing on your Bluetooth-enabled phone. If
You can:When you select:Access Bluetooth Device menu listings (Add, Connect, Setas Primary, On and Off, Delete) as well as Advanced menulistings (prom
How to Use the Automatic LockingModeE1425911. Buckle the combination lap andshoulder belt.2. Grasp the shoulder portion and pulldownward until the ent
You can:When you select:1. Press OK to select. You can select to play All Artists orany indexed artist.2. Scroll to choose the desired artist. Press O
You can:When you select:Press OK to select. The system creates a new list of similarsongs and begins playing. This feature does not includetracks with
You can:When you select:Press OK to select.Exit the current menu.Return*This is a speed-dependent feature.**Setting Bluetooth to off disconnects all B
You can:When you select:Completely erase all information stored on SYNC (allphonebook, call history, text messages and all paireddevices) and return t
Phone issuesPossible solution(s)Possible cause(s)Issue· Try pushing your phone-book contacts to SYNC byusing the Add Contactsfeature.This may be a lim
USB and media issuesPossible solution(s)Possible cause(s)Issue· Try turning off the device,resetting the device,removing the device'sbattery, the
Vehicle Health Report and Services (Traffic, Directions and Information) issuesPossible solution(s)Possible cause(s)Issue· Make sure that your VIN isc
Voice command issuesPossible solution(s)Possible cause(s)Issue· Review the phone voicecommands and the mediavoice commands at thebeginning of their re
Voice command issuesPossible solution(s)Possible cause(s)Issue· The system works better ifyou list full names, such as"Joe Wilson" rather th
GENERAL INFORMATIONWARNINGDriving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme ca
SAFETY BELT WARNING LAMPAND INDICATOR CHIMEThis lamp illuminates and anaudible warning will sound if thedriver's safety belt has not beenfastened
This system uses a four-corner strategy toprovide quick access to several vehiclefeatures and settings. The touchscreenprovides easy interaction with
Press to select any of the following:•AM•FM• SIRIUS•CD•USB• BT Stereo• SD Card• A/V InUsing the Touch-SensitiveControls on Your SystemTo turn a featur
Safety InformationWARNINGDriving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme cau
Restricted featuresEditing settings while the rear view camera or active parkassist are activeEditing wireless settingsWi-Fi and WirelessEditing the l
Accessing and Adjusting Modes Through Your Right Vehicle InformationDisplayE145459The display is located on the right side ofyour instrument cluster (
• Press the left or right arrows to makeadjustments within the chosen mode.• Press OK to confirm your selection.Note: If your vehicle is not equipped
• Speak naturally, without long pausesbetween words.• At any time, you can interrupt thesystem while it is speaking by pressingthe voice icon.Accessin
• Interaction Mode• Confirmation Prompts• Media Candidate Lists• Phone Candidate Lists• Voice Control Volume.To access these settings using voicecomma
ClockADisplayBSoundCVehicleDSettingsEHelpFE142607Under this menu, you can setyour clock, access and adjust thedisplay, sound and vehiclesettings as we
Uploading Photos for Your HomeScreen WallpaperNote: You cannot load photos directly fromyour camera. You must access the photoseither from your USB ma
Then...If...The Belt-Minder feature will not activate.The driver's and front passenger's safetybelts are buckled before the ignition switchi
You can find more information on the rearview camera in another chapter. See RearView Camera (page 168).Enable Valet ModeNote: If the system locks, a
SystemSelect to have the system beep to confirm choices madethrough the touchscreen.Touch Screen Button BeepSelect to have the system beep to confirm
Media PlayerE142607Press the Settings icon >Settings > Media Player, thenselect from the following:Media playerWhen this feature is on, the syst
NavigationHave the system avoid freeways.Have the system avoid tollroads.Have the system avoid ferries or car trains.Have the system use HOV (high-occ
PhoneConnect, disconnect, add or delete a device, as well assave it as a favorite.Bluetooth DevicesTurn Bluetooth on and off.BluetoothHave all calls g
Wi-fiWi-Fi Network (Client) Mode turns the Wi-Fi feature onand off in your vehicle. Make sure you turn it on forconnectivity purposes.Wi-Fi SettingsCh
E142626TheWi-FiCERTIFIED Logo is a certification mark ofthe Wi-Fi Alliance.HelpE142607Press the Settings icon > Help,then select from the following
To access Help using the voice commands,press the voice button, then, after the tone,say "Help". The system provides allowablevoice commands
E142599Press the voice icon on thesteering wheel. When prompted,you can say:"BROWSE" within devices"Browse"*"Browse <leagu
Sample commands"Sirius <0-223>"*"Sports games"** This command is only usable if you havean active subscription to SIRIUS sat
4. While the safety belt warning light ison, buckle and then unbuckle thesafety belt. After Step 4, the safety beltwarning light will flash for confir
Direct TuneTouch this button to manually enter thedesired station number. Touch Enter whenyou are done.HD Radio™ Information (If Available)Note: HD Ra
When HD Radio broadcasts are active, youcan access the following functions:• Scan allows you to hear a briefsampling of all available stations. Thisfe
Potential station issuesActionCauseIssuesNo action required. This is abroadcast issue.This is poor time alignmentby the radio broadcaster.Echo, stutte
"RADIO""<87.9-107.9>""<87.9-107.9> HD"1"<530-1710>""AM""AM <530-1710>&q
"TUNE""HD <#>"*"Preset <#>""Help"* If available.SIRIUS® Satellite Radio (IfActivated)E142611Press
Tune to the channel, to Cancel the alert orto Disable Alerts. If you are listening to asporting event, you can save your favoriteteams so that the sys
SIRIUS Satellite Radio Reception Factors and TroubleshootingPotential reception issuesFor optimal reception performance, keep the antennaclear of snow
Troubleshooting tipsActionCauseRadio displayNo action required. Theprocess may take up tothree minutes.Update of channelprogramming in progress.Updati
"SPORTS GAME""Tune to the <college name> game""Tune to the <team city> game""Tune to the <team city&
"CD""Pause""Play""Play next track""Play previous track""Play track <1-512>""Rep
The Personal Safety System provides animproved overall level of frontal crashprotection to front seat occupants and isdesigned to help further reduce
This feature allows you to plug in mediaplaying devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.In
SD Card and USB Voice CommandsE142599If you are listening to a USBdevice or an SD card, press thevoice button on the steeringwheel controls. When prom
"BROWSE""All authors""All composers""All folders""All genres""All movies"*"All music
Bluetooth Audio Voice CommandsE142599If you are listening to a Bluetoothaudio device, press the voicebutton on the steering wheelcontrol. When prompte
3. Press the lower left corner on thetouchscreen. Select either a tuned FMstation or a CD (if there is a CD alreadyloaded into the system).4. Adjust t
PhoneAQuick DialBPhonebookCHistoryDMessagingESettingsFHands-free calling is one of the mainfeatures of SYNC. Once you pair yourphone, you can access m
Note: Select SYNC, and a six-digit PINappears on your device.3. If prompted to enter a PIN on yourdevice, it does not support SecureSimple Pairing. To
• Join two calls• End the call.Quick DialSet up favorite contacts from youphonebook or history folder.PhonebookTouch this button to access and call an
3. Enter a phone number or choose fromyour phonebook.4. You can select from the followingoptions:• Send, which sends the message as itis.• Edit Text,
Text Message NotificationSelect a text message notification, ifsupported by your phone. Choose frompossible system alert tones,text-to-speech or silen
PRINCIPLE OF OPERATIONWARNINGSAirbags do not inflate slowly orgently, and the risk of injury from adeploying airbag is the greatest closeto the trim c
"PHONE""Unmute call"*"Help"* This command is only available during anactive call.** If you say "Messages", see
Note: You can also set up the chargingconvenience features using MyFord Mobileover the internet or smartphone application.For more information on MyFo
My GO Time summary displays the next GO Time and cabin temperaturesetting.AEstimated charge time limits displays the estimated minimum and maximumtime
To fully charge240V is the estimated minimum chargingtime from the present high-voltage batterylevel to full charge (100%). This representsthe shortes
ChargingThis means the high-voltage battery ischarging.ChargedThis informs you that the high-voltagebattery is fully charged and not currentlyschedule
GO Time 1 and GO Time 2This displays the GO Time day-of-weekand time. The blue highlighted GO Time isthe present GO Time which the vehicle isusing for
DefaultThis displays the charging mode andoff-peak times for your Default ValueCharge profile. The system displaysoff-peak times for weekdays; therema
PowerAHDGEFBCIKM LJE169381NMotor-to-wheel flow shows the direction of power flow between the wheelsand the electric motor.AElectric Motor represents t
High voltage battery power represents your high-voltage battery. A circleilluminates around the node when the high-voltage battery is receiving powerf
Engine On due toThe engine is on to warm-up. The vehiclereturns to electric mode when the engineis warm. This reason may reappear duringa drive or aft
DRIVER AND PASSENGERAIRBAGSWARNINGSNever place your arm or any objectsover an airbag module. Placing yourarm over a deploying airbag canresult in seri
Engine On due toThe engine is on to maintain engine oilquality. The vehicle returns to electric modewhen engine oil maintenance is complete.See Engine
INFORMATIONABCDEE161889SYNC ServicesASIRIUS Travel LinkBAlertsCCalendarDSYNC ApplicationsEUnder the Information menu, you canaccess features such as:•
Note: This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blockin
Receiving Turn-by-Turn Directions1. When connected to SYNC Services,say "Directions" or "Business search".To find the closest busi
SYNC Services quick tipsYou can personalize your Services feature to providequicker access to your most used or favorite information.You can save addr
Note: Visit www.siriusxm.com/traffic# andclick on Coverage map and details for acomplete listing of all traffic areas coveredby SIRIUS Travel Link.Not
Sports-related commands"Baseball""College basketball""College football""Golf""MLS""My teams&quo
Press Alerts, and then choose from anyof the following services:• View the complete message.• Delete the message.• Delete All messages.This screen dis
Setting 911 Assist OnE142608If your vehicle is equipped withNavigation, touch the i(Information) button to accessthese features. If your vehicle is no
911 Assist Privacy NoticeWhen you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeploymen
E142846Children must always be properlyrestrained. Accident statistics suggest thatchildren are safer when properly restrainedin the rear seating posi
Vehicle Health Report Privacy NoticeWhen you create a Vehicle Health Report,Ford Motor Company may collect yourcellular phone number (to process yourr
Recirculated air: Touch to turn the recirculated air on or off which may reducethe amount of time needed to cool down the interior and help reduce odo
Climate Control Commands"Climate automatic""Climate off""Climate on""Climate temperature <15.5-29.5> degrees&
"CLIMATE""Windshield panel on""Max fan""Help""Min fan"* If you say "Temperature", you can
1. Enter the necessary information intothe highlighted text fields (in anyorder). For address destination entry,the Go! button appears once you entera
SubcategoriesGovt OfficePublic TransitEducationTo expand these listings, press the + infront of the listing.The system also allows you to sortalphabet
E142634cityseekr, when available, is a service thatprovides more information about certainpoints of interest such as restaurants,hotels and attraction
Map PreferencesBreadcrumbsDisplay your vehicle’s previously traveledroute with white dots. Turn this feature ONor OFF.Turn List FormatHave the system
Other traffic alert features allows you toturn on certain, or all, traffic icons on themap such as road work, incident, accidentsand closed roads. Scr
E146188Re-center the map by pressingthis icon whenever you scroll themap away from your vehicle’scurrent location.Auto ZoomPress the green bar to acce
IntroductionAbout This Manual...7Symbols Glossary...7Data Recording.
The front passenger sensing system usesa passenger airbag off indicator which willilluminate and stay lit to remind you thatthe front passenger fronta
Set as DestTouch this button to select a scrolledlocation on the map as your destination.You may scroll the map by pressing yourindex finger on the ma
Navigation system voice commands"Destination POI""Destination POI category""Destination previous destination""Desti
"NAVIGATION""Zoom maximum""Zoom province""Zoom state""Zoom street""Zoom to <distance>&quo
END USER LICENSEAGREEMENTSYNC® End User LicenseAgreement (EULA)• You have acquired a device ("DEVICE")that includes software licensed by For
Description of Other Rights andLimitations• Speech Recognition: If theSOFTWARE includes speechrecognition component(s), you shouldunderstand that spee
• Consent to Use of Data: You agreethat MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and systems suppliers, theiraffiliates and/o
• Links to Third Party Sites: The MSSOFTWARE may provide you with theability to link to third party sites throughthe use of the SOFTWARE. The thirdpar
TRADEMARKS: This EULA does not grantyou any rights in connection with anytrademarks or service marks of FORDMOTOR COMPANY, MS, MicrosoftCorporation, t
WARNINGOperating certain parts of thissystem while driving can distractyour attention away from the road,and possibly cause an accident or otherseriou
Potential Map Inaccuracy: Maps usedby this system may be inaccurate becauseof changes in roads, traffic controls ordriving conditions. Always use good
Note: When the passenger airbag statusindicator lamp is illuminated, the passengerside airbag (seat mounted) may be disabledto avoid the risk of airba
any termination or expiration of thisAgreement. You agree that you will use theTeleNav Software only for your personalbusiness or leisure purposes, an
5. Limitation of LiabilityTO THE EXTENT PERMITTED UNDERAPPLICABLE LAW, UNDER NOCIRCUMSTANCES SHALL TELENAV ORITS LICENSORS AND SUPPLIERS BELIABLE TO Y
8. Miscellaneous8.1This Agreement constitutes the entireagreement between TeleNav and you withrespect to the subject matter hereof.8.2Except for the l
installed, copied, or used the Data, youmust contact your retailer or NAVTEQNorth America, LLC ("NT") within thirty(30) days of purchase for
WARNINGThis Data may contain inaccurate orincomplete information due to thepassage of time, changingcircumstances, sources used and thenature of colle
Severability: You and NT agree that if anyportion of this agreement is found illegalor unenforceable, that portion shall besevered and the remainder o
The software from Gracenote (the"Gracenote Software") enables this deviceto do disc and music file identification andobtain music-related in
WARRANTIES EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO,IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, TITLE, ANDNON-INFRI
GENERAL MAINTENANCEINFORMATIONWhy Maintain Your Vehicle?Carefully following the maintenanceschedule helps protect against major repairexpenses resulti
When ENGINE OIL CHANGE DUE or OILCHANGE REQUIRED appears in theinformation display, it is time for an oilchange. Make sure you perform the oilchange w
SIDE AIRBAGSWARNINGSDo not place objects or mountequipment on or near the airbagcover, on the side of the seatbacks(of the front seats), or in front s
Oils, Fluids and FlushingIn many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern
Check Every 12 Months (C-MAX EnergiPlug-in Hybrid Only)Inspect the engine oil filter for signs ofdamage such as rust, paint blistering,scratches or de
NORMAL SCHEDULEDMAINTENANCEIntelligent Oil-Life Monitor® (C-MAX Energi Plug-in Hybrid Only)Your vehicle is equipped with an IntelligentOil-Life Monito
Normal Maintenance IntervalsC-MAX Full HybridNormal scheduled maintenance1, 2Change engine oil and filter.3Every 12 months or 10000miles (16000 km). T
Other maintenance items*Replace spark plugs.Every 100000 miles(160000 km)Change automatic transmission fluid.Every 150000 miles(240000 km)* Perform th
Other maintenance items 1Rotate tires, inspect tire wear and measure tread depth.Every 10000 miles (16000km)Inspect engine oil filter for corrosion.2P
Perform the services shown in thefollowing tables when specified or within3000 miles (4800 kilometers) of the OILCHANGE REQUIRED message appearingin t
Operating in dusty or sandy conditions (such as unpaved or dusty roads)Change engine oil and filter.*Every 5000 miles (8000km) or six monthsPerform mu
SCHEDULED MAINTENANCE RECORDE146852Repair Order #:Distance:Engine hours (optional):Multi-point inspection (recommended):Signature:Dealer stampE146852R
E146852Repair Order #:Distance:Engine hours (optional):Multi-point inspection (recommended):Signature:Dealer stampE146852Repair Order #:Distance:Engin
SAFETY CANOPY™WARNINGSDo not place objects or mountequipment on or near the headlinerat the siderail that may come intocontact with a deploying curtai
E146852Repair Order #:Distance:Engine hours (optional):Multi-point inspection (recommended):Signature:Dealer stampE146852Repair Order #:Distance:Engin
E146852Repair Order #:Distance:Engine hours (optional):Multi-point inspection (recommended):Signature:Dealer stampE146852Repair Order #:Distance:Engin
E146852Repair Order #:Distance:Engine hours (optional):Multi-point inspection (recommended):Signature:Dealer stampE146852Repair Order #:Distance:Engin
E146852Repair Order #:Distance:Engine hours (optional):Multi-point inspection (recommended):Signature:Dealer stampE146852Repair Order #:Distance:Engin
E146852Repair Order #:Distance:Engine hours (optional):Multi-point inspection (recommended):Signature:Dealer stampE146852Repair Order #:Distance:Engin
432
AA/CSee: Climate Control...106About This Manual...7Protecting the Enviro
Center Console...124Changing a Bulb...225Lamp Assembly Condensation
DRLSee: Daytime Running Lamps...72EEconomical Driving...184Electric Vehicle Information...
Fuel Quality...137Choosing the Right Fuel...137Fuel Freshness Mode (
Children 12 years old and under shouldalways be properly restrained in the rearseats. The Safety Canopy will not interferewith children restrained usi
Information Messages...99AdvanceTrac®...99Alarm...
Motorcraft Parts...266MyFord Touch™...326General Information...
Remote Control...43Car Finder...47Integrated K
Starting a Gasoline Engine...126Guarding Against Exhaust Fumes...128Important Ventilating Information...1
UUnder Hood Overview - 2.0LHybrid...210Unique Driving Characteristics...130Univ
WWarning Lamps and Indicators...83Anti-Lock Braking System...84Battery...
The fact that the safety belt pretensionersor airbags did not activate for both frontseat occupants in a crash does not meanthat something is wrong wi
GENERAL INFORMATION ONRADIO FREQUENCIESThis device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operat
E138615Note: Your vehicle’s keys came with asecurity label that provides importantvehicle key cut information. Keep the labelin a safe place for futur
E138618Note: Your vehicle’s back-up keys camewith a security tag that provides importantvehicle key cut information. Keep the tag ina safe place for f
E10536233. Twist the screwdriver in the positionshown to start separating the twohalves of the remote control.E11919044. Twist the screwdriver in the
Windshield Washers...69Rear Window Wiper and Washers...70LightingLighting Control...
3. Remove the old battery.4. Insert a new battery with the + facingdownward. Press the battery down tomake sure it is fully in the housing.5. Snap the
1. Press the lock button to lock all thedoors.2. Press the remote start button twice.The exterior lamps will flash twice.The horn will sound if the sy
PRINCIPLE OF OPERATIONMyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. All but one of the keysprogrammed t
CREATING A MYKEYUse the information display to create aMyKey:1. Insert the key you want to program intothe ignition. If your vehicle is equipped witha
NUMBER OF MYKEY(S)Indicates the number of MyKeysprogrammed to your vehicle. Use thisfeature to detect how many MyKeys youhave for your vehicle and det
MyKey is not compatible withnon-Ford-approved aftermarket remotestart systems. If you choose to install aremote start system, please see a Fordauthori
Potential CausesCondition· SecuriLock passive anti-theft system isdisabled or in unlimited mode.· The vehicle has been started using a remotestart s
Potential CausesCondition· The vehicle has a remote start system. SeeUsing MyKey With Remote Start Systems(page 51).· The MyKey user is not using t
LOCKING AND UNLOCKINGYou can use the power door lock controlor the remote control to lock and unlockyour vehicle.Power Door LocksThe power door lock c
WARNINGSMake sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fa
High Voltage BatteryGeneral Information...147Charging the High Voltage Battery...149High Voltage Battery Cut-Off
E87384Press and hold the door handle lock sensorto lock your vehicle. To avoid unlocking thedoor inadvertently, be sure to only touchthe lock sensor a
Autounlock (If Equipped)The autounlock feature will unlock all thedoors when:• the ignition is on, all the doors areclosed, and your vehicle has been
Accessory Mode Battery Saver forIntelligent Access Keys (If Equipped)If you leave the ignition on after leavingyour vehicle, it will shut off 15 minut
POWER LIFTGATE (IF EQUIPPED)WARNINGSIt is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a collision, people riding int
Hands-Free Feature (If Equipped)Make sure you have an intelligent accesstransmitter within 3 feet (1 meter) of theliftgate.E161602211. Move your foot
Setting the Liftgate Open Height1. Open the liftgate.2. Manually move the liftgate to thedesired height.3. Press and hold the control button onthe lif
PASSIVE ANTI-THEFTSYSTEMNote: The system is not compatible withnon-Ford aftermarket remote start systems.Use of these systems may result in vehiclesta
You must have two previouslyprogrammed coded keys and the newunprogrammed key readily accessible. Seeyour authorized dealer to have the sparekey progr
ADJUSTING THE STEERINGWHEELWARNINGDo not adjust the steering wheelwhen your vehicle is moving.Note: Make sure that you are sitting in thecorrect posit
Volume downCSeek down or previousDSeek, Next or PreviousPress the seek button to:• tune the radio to the next or previousstored preset• play the next
Opening and Closing the Hood...209Under Hood Overview - 2.0L Hybrid...210Engine Oil Dipstick...212En
Multimedia Controls (If Equipped)E145434Use the arrows on the right side of thesteering wheel to navigate through themenus. Press OK to make a selecti
WINDSHIELD WIPERSNote: Fully defrost the windshield beforeswitching on the windshield wipers.Note: Make sure the windshield wipers areswitched off bef
Note: During wet or winter drivingconditions with ice, snow or a salty roadmist, inconsistent or unexpected wiping orsmearing may occur.In these condi
REAR WINDOW WIPER ANDWASHERSRear Window WiperE168043Intermittent wipeALow-speed wipeBOffCPress the top of the button at the end ofthe lever to switch
LIGHTING CONTROLE142449OffAParking lamps, instrument panellamps, license plate lamps andtail lampsBHeadlampsCHigh BeamsE162679Push the lever forward t
Note: If you switch autolamps on inconjunction with autowipers, low beamheadlamps will illuminate automaticallywhen the rain sensor activates thewinds
The system switches the headlamps onwith a reduced output in daylightconditions.To switch the system on:1. Switch the ignition on.2. Switch the lighti
E160819(A) Door function switch. Pressthis switch to disable the interiorlamps. The door functionindicator lamp will illuminate yellow withlamps disab
Press C to switch on all interior lamps andthe ambient lighting. Press C again toswitch off the interior lamps and return theambient lighting to the p
POWER WINDOWSWARNINGSDo not leave children unattended inyour vehicle and do not let them playwith the power windows. They mayseriously injure themselv
SYNC™ Troubleshooting...320MyFord Touch™General Information...326Settings...
2. Close the window a third time to thepoint of resistance. The bounce-backfeature is now disabled and you canclose the window manually. Thewindow wil
E70847Press the arrows to adjust the mirror.Fold-Away Exterior MirrorsPush the mirror toward the door windowglass. Make sure that you fully engage the
INTERIOR MIRRORWARNINGDo not adjust the mirror when yourvehicle is moving.Note: Do not clean the housing or glass ofany mirror with harsh abrasives, f
Opening and Closing the SunShadeE138668Fully press and release the front of thecontrol to open the sun shade.Fully press and release the rear of theco
GAUGESA CBE162393Left Information DisplayASpeedometerBRight Information Display See General Information (page 276).CLeft Information DisplayOdometerL
Common DisplaysFuel Economy Displays:Displays your average and instantaneousfuel economy on most Display Modescreens.Note: You can reset your average
• Electric Range (Energi Plug-in PowerMode) - The electric range estimate ispersonalized to the driver's key. Theestimate is based on the amount
Note: Some warning indicators appear inthe information display and function thesame as a warning lamp but do not displaywhen you start your vehicle.An
EV NowE144814Illuminates when you select thisfeature on. See Hybrid ElectricVehicle (page 130).EV LaterE151263Illuminates when you select thisfeature
Powertrain FaultIlluminates when a powertrainor high-voltage charge systemfault has been detected. If theindicator stays on or continues to come on,co
6
AUDIBLE WARNINGS ANDINDICATORSKey in Ignition Warning ChimeSounds when you open the driver's doorand you have left the key in the ignitionwith it
GENERAL INFORMATIONWARNINGDriving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme ca
Display ModeMenu level 5Menu level 4Menu level 3Menu level 2——Instantaneous FuelVehicle Range(Estimated Range +Battery Gauge + FuelGauge)Apply to all
Display Mode(Power (with engineon/off threshold) +Avg Fuel Economy +Battery Gauge + FuelGauge)Apply to all screens?Yes / NoRegen ActiveBattery Display
Display Mode (cont'd)Apply to all screens?Regen ActiveBattery DisplayEnergy Use (Energionly) Yes / NoCharge AssistAuto EV(consumption gauge+ clim
Display Mode (cont'd)HelpEV Now(consumption gaugewith budget cup +climate power gauge+ engine enable +battery gauge + fuelgauge)——HelpEV Later(co
• Vehicle Range — Indicates the estimated distance the vehicle will travel with theenergy currently available. For Hybrid, the vehicle range estimate
• Coolant Temp – Indicates engine coolant temperature. At normal operatingtemperature, the level indicator will be white and will be in the normal ran
Trip 1 & 2E138660Use the arrow buttons to choosebetween the following.Note: Pressing OK resets the odometer andtimer.Trip 1 & 2Menu level 5Men
Fuel EconomyE144640Use the arrow buttons to choosethe desired energy display.Fuel EconomyMenu level 5Menu level 4Menu level 3Menu level 2—1, 2, 6 min.
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