Ford 2011 E-450 v.2 Manuel d'utilisateur

Introduction 4Instrument Cluster 14Warning lights and chimes 14Gauges 19Message center 21Entertainment Systems 29AM/FM stereo 29AM/FM stereo with CD 3

Vehicle Modification Data RecordingSome aftermarket products may cause severe engine and/or transmissiondamage; refer to the What is not covered secti

The following are reasons most often given for not wearing safety belts:(All statistics based on U.S. data)Reasons given... Consider...“Crashes are ra

Reasons given... Consider...“I have an airbag” Airbags offer greater protection whenused with safety belts. Frontal airbagsare not designed to inflate

1. Turn the ignition switch to the ON position. DO NOT START THEENGINE.2. Wait until the safety belt warning light turns off (Approximately oneminute)

WARNING: Do not use extensions to change the fit of theshoulder belt across the torso.AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)Important SRS precauti

WARNING: National Highway Traffic Safety Administration(NHTSA) recommends a minimum distance of at least 10 inches(25 cm) between an occupant’s chest

Children and airbagsChildren must always be properlyrestrained. Accident statisticssuggest that children are safer whenproperly restrained in the rear

The airbags inflate and deflaterapidly upon activation. After airbagdeployment, it is normal to notice asmoke-like, powdery residue orsmell the burnt

WARNING: If the air bag has deployed, the air bag will notfunction again and must be replaced immediately. If the airbag is not replaced, the unrepair

Passenger airbag ON/OFF switch (if equipped)Note: The passenger airbag ON/OFFswitch (if equipped) may be onvehicles with no rear seats and agross vehi

WARNING: In order to avoid inadvertent activation of theswitch, always remove the ignition key from the passenger airbag ON/OFF switch.WARNING: An inf

EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLESPECIFIC INFORMATIONFor your particular global region, your vehicle may be equipped withfeatures and o

WARNING: The safety belts for the driver and right frontpassenger seating positions have been specifically designed tofunction together with the airba

NHTSA deactivation criteria (excluding Canada)1. Infant. An infant (less than 1 year old) must ride in the front seatbecause:• the vehicle has no rear

Transport Canada deactivation criteria (Canada Only)1. Infant: An infant (less than 1 year old) must ride in the front seatbecause:• my vehicle has no

SAFETY RESTRAINTS FOR CHILDRENSee the following sections for directions on how to properly use safetyrestraints for children. Also see Airbag suppleme

Recommendations for Safety Restraints for ChildrenChild size, height, weight, or ageRecommendedrestraint typeInfants ortoddlersChildren weighing 40 lb

Recommendations for attaching child safety restraints for childrenRestraintTypeChildWeightUse any attachment method as indicatedbelow by “X”LATCH(lowe

WARNING: Never let a passenger hold a child on his or her lapwhile the vehicle is moving. The passenger cannot protect thechild from injury in a colli

Follow all the safety restraint and airbag precautions that apply to adultpassengers in your vehicle.If the child is the proper height, age, and weigh

Installing child safety seats with combination lap and shoulderbeltsCheck to make sure the child seat is properly secured before each use.Children 12

1. Position the child safety seat in aseat with a combination lap andshoulder belt.2. Pull down on the shoulder beltand then grasp the shoulder beltan

These are some of the symbols you may see on your vehicle.Vehicle Symbol GlossarySafety AlertSee Owner’s GuideFasten Safety Belt Airbag - FrontAirbag

4. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) for that seating position untilyou hear

9. Attach the tether strap (if thechild seat is equipped). Refer toAttaching child safety seats withtether straps later in this chapter.10. Before pla

Your vehicle has LATCH lower and/or top tether anchors at thefollowing locations:• Five passenger crew van• Seven passenger wagon• Eight passenger wag

• Eleven passenger wagon• Twelve passenger wagon• Fifteen passenger wagonSeating and Safety Restraints1232011 Econoline (eco)Owners Guide, 2nd Printin

The LATCH lower anchors arelocated at the rear section of therear seat between the cushion andseatback. Follow the child seatmanufacturer’s instructio

Attaching child safety seats with tether strapsWARNING: When using forward-facing child safety seats invehicles with only two seating positions or the

Front passenger seating positionThe tether can be attached directlyto the rear of the front seat.1. Adjust the front right-handpassenger seat full for

2. Route the child safety seat tetherstrap over the back of the frontright-hand passenger seat as shown.3. Clip the tether strap hook to theseat pedes

4. Adjust the front right handpassenger seat to the full rearwardposition.5. Tighten the child safety seattether strap according to themanufacturer’s

2. Clip the tether strap hook to theseat pedestal at the location shown.If the tether strap is clippedincorrectly, the child safety seat maynot be ret

Vehicle Symbol GlossaryPower WindowsFront/RearPower Window LockoutChild Safety DoorLock/UnlockInterior LuggageCompartment ReleasePanic Alarm Engine Oi

2. Route the child safety tetherstrap over the back of the benchseat.3. For any three passenger bench,clip the center tether strap hook tothe tether b

Booster seats position a child so that vehicle lap/shoulder safety belts fitbetter. They lift the child up so that the lap belt rests low across the h

Types of booster seatsThere are generally two types of belt-positioning booster seats: backlessand high back. Always use booster seats in conjunction

Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, a

Follow all instructions provided by the manufacturer of the booster seat.WARNING: Never place, or allow a child to place, the shoulderbelt under a chi

NOTICE TO UTILITY VEHICLE AND TRUCK OWNERSUtility vehicles and trucks handledifferently than passenger cars inthe various driving conditions thatare e

VEHICLE CHARACTERISTICSHow your vehicle differs from other vehiclesSUVs and trucks can differ fromsome other vehicles in a fewnoticeable ways. Your ve

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADINGTire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereappli

WARNING: The traction grade assigned to this tire is based onstraight-ahead braking traction tests, and does not includeacceleration, cornering, hydro

• Cold inflation pressure: The tire pressure when the vehicle hasbeen stationary and out of direct sunlight for an hour or more andprior to the vehicl

WARNING LIGHTS AND CHIMESWarning lights and gauges can alert you to a vehicle condition that maybecome serious enough to cause expensive repairs. A wa

WARNING: Under-inflation is the most common cause of tirefailures and may result in severe tire cracking, tread separationor “blowout”, with unexpecte

Note: If you have to drive a distance to get air for your tire(s), checkand record the tire pressure first and add the appropriate air pressurewhen yo

Tire inflation informationAll tires with Steel Carcass Plies (if equipped):This type of tire utilizes steel cords in the sidewalls. As such, theycanno

WARNING: Stay out of the trajectory (1) as indicated in theillustration.TIRE CAREInspecting your tires and wheel valve stemsPeriodically inspect the t

Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them

U.S. DOT Tire Identification Number (TIN)Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the s

WARNING: When mounting replacement tires and wheels, youshould not exceed the maximum pressure indicated on thesidewall of the tire to set the beads w

Safety practicesDriving habits have a great deal to do with your tire mileage and safety.• Observe posted speed limits• Avoid fast starts, stops and t

The tires should also be balanced periodically. An unbalanced tire andwheel assembly may result in irregular tire wear.Tire rotationRotating your tire

• Dual rear wheel (DRW) vehicles –Six tire rotationIf your vehicle is equipped with dualrear wheels it is recommended thatthe front and rear tires (in

light will stay on until the engine is cranked, then turn itself off if nomalfunctions are present. However, if after 15 seconds the service enginesoo

Information on “P” type tiresP215/65R15 95H is an example of atire size, load index and speedrating. The definitions of theseitems are listed below. (

Note: You may not find this information on all tires because it is notrequired by federal law.Letter rating Speed rating - mph (km/h)M 81 mph (130 km/

11. Maximum Load: Indicates the maximum load in kilograms andpounds that can be carried by the tire. Refer to the Safety ComplianceCertification Label

Additional information contained on the tire sidewall for “LT” typetires“LT” type tires have some additionalinformation beyond those of “P”type tires;

Information on “T” type tires“T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below:T145/8

TIRE PRESSURE MONITORING SYSTEM (TPMS) (IF EQUIPPED)Each tire, including the spare (ifprovided), should be checkedmonthly when cold and inflated tothe

The tire pressure monitoring system complies with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing tw

Understanding your tire pressure monitoring system (TPMS)The tire pressure monitoring system measures pressure in your four roadtires and sends the ti

When you believe your system is not operating properlyThe main function of the tire pressure monitoring system is to warn youwhen your tires need air.

Low tirepressure warninglightPossiblecauseCustomer action requiredFlashing warninglightSpare tire inuseYour temporary spare tire is in use.Repair the

WARNING: Driving a vehicle with the brake system warninglight on is dangerous. A significant decrease in brakingperformance may occur. It will take yo

TPMS reset procedureThe TPMS reset procedure needs to be performed after each tirerotation on vehicles that require different recommended tirepressure

3. Cycle the ignition to the onposition with the engine off.4. Turn the hazard flashers on thenoff three times. This must beaccomplished within 10 sec

8. Remove the valve cap from the valve stem on the right rear tire;decrease the air pressure until the horn sounds.9. Remove the valve cap from the va

Follow these guidelines when using snow tires and chains:• If possible, avoid fully loading your vehicle.• Use only SAE Class S chains.• Install chain

Payload – is the combined weight of cargo and passengers that thevehicle is carrying. The maximum payload for your vehicle can be foundon the Tire Lab

Example only:Cargo Weight – includes all weight added to the Base Curb Weight,including cargo and optional equipment. When towing, trailer tongue load

GAWR (Gross Axle Weight Rating) – is the maximum allowableweight that can be carried by a single axle (front or rear). Thesenumbers are shown on the S

• Example only:WARNING: Exceeding the Safety Compliance Certification Labelvehicle weight rating limits could result in substandard vehiclehandling or

GCW (Gross Combined Weight) – is the weight of the loaded vehicle(GVW) plus the weight of the fully loaded trailer.GCWR (Gross Combined Weight Rating)

WARNING: Exceeding any vehicle weight rating limitation couldresult in serious damage to the vehicle and/or personal injury.Steps for determining the

WARNING: Never remove the coolant reservoir cap while theengine is running or hot.Low tire pressure warning(if equipped): Illuminates whenyour tire pr

to transport the cement to your home? If you and your friend eachweigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12x 100) = 1400

Distribute the load so that only 10–15% of the total is on the tongue. Tiedown the load so that it does not shift and change the weight on thehitch.To

EngineRear axleratioMaximumGCWR - lb (kg)Maximum TrailerWeight - lb (kg)E-250 Extended/Rec/Crew Van4.6L 3.73 11500 (5216) 5900 (2540)4.6L 4.10 12000 (

EngineRear axleratioMaximumGCWR - lb (kg)Maximum TrailerWeight - lb (kg)E-350 Cutaway Single Rear Wheel (SRW) 138” Wheelbase5.4L 3.73 9600 (4354) 4700

EngineRear axleratioMaximumGCWR - lb (kg)Maximum TrailerWeight - lb (kg)E-450 Cutaway5.4L 4.56 14050 (6373) 8500 (3856)6.8L 4.56 20000 (9072) 10000 (4

If you use a rental trailer, follow the instructions that the rental agencygives to you.Do not attach safety chains to the bumper.Trailer brakesElectr

The TBC user interface consists ofthe following:1. +/- (GAIN adjustmentbuttons): Pressing these buttonsadjusts the TBC’s power output tothe trailer br

2. Manual control lever: Slide the control lever to the left to activatepower to the trailer’s electric brakes independent of the tow vehicle’sbrakes

6. If the trailer wheels lock up (indicated by squealing tires), reduce theGAIN setting; if the trailer wheels turn freely, increase the GAIN setting.

• The TBC interacts with the brake system of the vehicle, includingABS, in order to reduce the likelihood of trailer wheel lock-up;therefore, if these

Transmission Tow/Haul Feature(if equipped): Illuminates whenthe Tow/Haul feature has beenactivated. Refer to the Drivingchapter for transmission funct

Trailer towing tips• Practice turning, stopping and backing-up before starting on a trip toget the feel of the vehicle-trailer combination. When turni

RECREATIONAL TOWINGFollow these guidelines if you have a need for recreational (RV) towing.An example of recreational towing would be towing your vehi

STARTINGPositions of the ignition1. Accessory — allows the electricalaccessories such as the radio tooperate while the engine is notrunning.2. Lock —

WARNING: Do not start your vehicle in a closed garage or inother enclosed areas. Exhaust fumes can be toxic. Always openthe garage door before you sta

• Turn the key to 4 (on) withoutturning the key to 5 (start).Some warning lights will briefly illuminate. See Warning lights andchimes in the Instrume

You may experience a decrease in peak performance when the engine iscold when operating on E85ethanol.Do not crank the engine for more than 10 seconds

See Cold weather starting earlier in this chapter for more informationon starting with ethanol.WARNING: Failure to follow engine block heater instruct

become very hot and may result in an electrical shock or fire. Be sureto check for heat anywhere in the electrical hookup once the systemhas been oper

Using ABSWhen hard braking is required, apply continuous force on the brakepedal. Do not pump the brake pedal since this will reduce theeffectiveness

your vehicle in an emergency. Since the parking brake applies only therear brakes, the vehicle’s stopping distance will increase greatly and thehandli

High beams: Illuminates when thehigh beam headlamps are turned on.Key-in-ignition warning chime: Sounds when the key is left in theignition in the off

ADVANCETRAC姞 WITH ROLL STABILITY CONTROL™ (RSC姞)STABILITY ENHANCEMENT SYSTEM (IF EQUIPPED)The AdvanceTrac威 with RSC威 system provides the following sta

WARNING: If a failure has been detected within theAdvanceTrac威 with RSC威 system, the stability control light andTCS OFF light will illuminate steadily

• If the driving condition is severe and your foot is not on the brake, thebrake pedal may move as the systems applies higher brake forces. Youmay als

Certain adverse driving maneuvers may activate the ESC system, whichinclude but are not limited to:• Taking a turn too fast• Maneuvering quickly to av

20 mph (32 km/h) will turn off the stability control light and TCS OFFlight. The switch will not allow partial AdvanceTrac威 with RSC威 systemdisabling

• Do not fill the power steering pump reservoir above the FULL COLDrange on the dipstick, as this may result in leaks from the reservoir.If the power

WARNING: Loaded vehicles, with a higher center of gravity,may handle differently than unloaded vehicles. Do not overloadyour vehicle and use extra pre

Emergency maneuvers• In an unavoidable emergency situation where a sudden sharp turnmust be made, remember to avoid “over-driving” your vehicle, i.e.,

If the fuse is not blown and the brake lamps are working properly, thefollowing procedure will allow you to move the gearshift lever from P(Park):1. A

AUTOMATIC TRANSMISSION OPERATIONUnderstanding the gearshift positions of the 4–speed automatictransmissionYour vehicle has been designed to improve fu

Seating and Safety Restraints 85Seating 85Safety restraints 93Airbags 103Child restraints 113Tires, Wheels and Loading 135Tire information 137Tire inf

Engine coolant temperaturegauge: Indicates engine coolanttemperature. At normal operatingtemperature, the needle will be inthe normal range (between “

WARNING: Always set the parking brake fully and make surethe gearshift is latched in P (Park). Turn the ignition to the lockposition and remove the ke

2 (Second)This position allows for second gear only.• Provides engine braking.• Use to start-up on slippery roads.• To return to(Overdrive), move the

The adaptive transmission shift strategy allows the transmission torelearn these operating parameters. This learning process could takeseveral transmi

To activate tow/haul, press thebutton on the end of the gearshiftlever.The TOW HAUL indicator light willilluminate in the instrument cluster.Tow/haul

• The transmission will not downshift into 1 (First) at high speeds; itwill downshift to a lower gear and then shift into 1 (First) when thevehicle re

REVERSE SENSING SYSTEM (IF EQUIPPED)The reverse sensing system (RSS) sounds a tone to warn the driver ofobstacles near the rear bumper when the R (Rev

The RSS detects obstacles up to6 feet (2 meters) from the rearbumper with a decreased coveragearea at the outer corners of thebumper, (refer to the fi

REARVIEW CAMERA SYSTEM (IF EQUIPPED)The rearview camera system locatedon the back door provides a videoimage, which appears in therearview mirror or n

Note: The default setting for the rear camera delay is off. Press the“Settings” button found on the navigation screen (if equipped) to set therear cam

Servicing• If the image comes on while the vehicle is not in R (Reverse), havethe system inspected by your authorized dealer.• If the image is not cle

Engine oil pressure gauge:Indicates engine oil pressure. Theneedle should stay in the normaloperating range (between “L” and“H”). If the needle falls

VEHICLE USED AS A STATIONARY POWER SOURCEAuxiliary equipment called power take-off or PTO, is often added to theengine or transmission to operate util

ROADSIDE ASSISTANCEGetting roadside assistanceTo fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside

• towing of your disabled vehicle• emergency travel expense reimbursement• travel planning benefitsIn Canada, for uninterrupted Roadside Assistance co

Use it when your vehicle is disabled and is creating a safety hazard forother motorists.Note: With extended use, the flasher may run down your battery

The switch is located on a bracketabove the brake pedal.To reset the switch:1. Turn the ignition off.2. Check the fuel system for leaks.3. If no leaks

Standard fuse amperage rating and colorCOLORFuseratingMinifusesStandardfusesMaxifusesCartridgemaxifusesFuse linkcartridge2A Grey Grey — — —3A Violet V

The fuses are coded as follows.Fuse/RelayLocationFuse AmpRatingProtected Circuits1 30A Not used (spare)2 15A Not used (spare)3 15A Not used (spare)4 3

Fuse/RelayLocationFuse AmpRatingProtected Circuits12 7.5A Not used (spare)13 5A Mirrors14 10A SYNC威, GPS module15 10A Satellite radio16 15A Not used (

Fuse/RelayLocationFuse AmpRatingProtected Circuits40 20A Amplifier41 15A Radio, Switch illumination,Reverse camera mirror, Automaticdimming rear view

The high-current fuses are coded as follows.Fuse/RelayLocationFuse AmpRatingProtected Circuits1 HC Micro Relay Powertrain control module (PCM)2 HC Mic

The DTE function will display LOW FUEL LEVEL when you haveapproximately 50 miles (80 km), to empty. Press the SELECT/RESETstem to clear this warning m

Fuse/RelayLocationFuse AmpRatingProtected Circuits17 50A** Auxiliary battery feed, Trailer towbattery charge, trailer tow parkfeed18 30A** Electric tr

Fuse/RelayLocationFuse AmpRatingProtected Circuits43 20A* Fuel pump44 10A* Upfitter #345 15A* Upfitter #446 10A* PCM keep alive power, Canistervent, P

Fuse/RelayLocationFuse AmpRatingProtected Circuits71 — Not used72 20A** Cigar lighter73 — Not used74 30A** Power seat75 20A* Vehicle power (VPWR) 1, P

WARNING: The use of tire sealants may damage your tirepressure monitoring system (TPMS) and should not be used.However, if you must use a sealant, the

• Use commercial car washing equipment• Try to repair the dissimilar spare tireUse of one of the dissimilar spare tires listed above at any one wheell

Full-size matching spare tire/wheel informationThis spare tire/wheel will match the road tire/wheel. When driving withthe full size matching spare tir

3. Remove the jack handle from theright side compartment and insertthe tip of the jack handle throughthe access hole and into the tube.4. Turn the jac

• The jack is located in the rearright-hand side of the cargo area.3. Remove any wheel trim. Insert the tapered end of the lug nut wrenchbehind wheel

• Never use the front or reardifferential as a jacking point.Rear axle jacking points - Allmodels except E-350 Dual RearWheel (DRW) and E-450:Rear axl

Front axle jacking points:Place the jack under the pin on thefront surface of the front axle.Do not place the jack under oron the steering linkage.3.

HOLD RESET FOR SETUP MENUPress and hold the SELECT/RESET stem to get into the setup menusequence for the following displays:Note: When returning to th

8. Remove the jack and fully tighten the lug nuts in the following pattern(Refer to Wheel lug nut torque specifications later in this chapter forthe p

4. Check that the tire lies flat against the frame and is properlytightened. Try to push or pull, then turn the tire to be sure it will notmove. Loose

WARNING: When a wheel is installed, always remove anycorrosion, dirt or foreign materials present on the mountingsurfaces of the wheel or the surface

Preparing your vehicleWhen the battery is disconnected or a new battery is installed, theautomatic transmission must relearn its shift strategy. As a

1. Connect the positive (+) jumpercable to the positive (+) terminal ofthe discharged battery.2. Connect the other end of thepositive (+) cable to the

Removing the jumper cablesRemove the jumper cables in the reverse order that they wereconnected.Note: In the illustration, the vehicle on the bottom i

WRECKER TOWINGIf you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, y

Emergency towingIn case of a roadside emergency with a disabled vehicle (without accessto wheel dollies, car hauling trailer, or flatbed transport veh

GETTING THE SERVICES YOU NEEDWarranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehi

In Canada:Mailing Address (Ford vehicles)Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4Teleph

AUTOUNLOCK (if equipped)This feature automatically unlocks all vehicle doors when the driver’sdoor is opened within 10 minutes of the ignition being t

In order to help service your motorhome vehicle, please have thefollowing information available when contacting the MotorhomeCustomer Assistance Cente

IN CALIFORNIA (U.S. ONLY)California Civil Code Section 1793.2(d) requires that, if a manufactureror its representative is unable to repair a motor veh

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM(U.S. ONLY)Your satisfaction is important to Ford Motor Company and to your dealer.If a warranty con

UTILIZING THE MEDIATION/ARBITRATION PROGRAM(CANADA ONLY)For vehicles delivered to authorized Canadian dealers. In those caseswhere you continue to fee

If your vehicle must be serviced while you are traveling or living inAsia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, CentralAmerica, the

If you buy your vehicle in North America and then relocate to any of theabove locations, register your vehicle identification number (VIN) andnew addr

REPORTING SAFETY DEFECTS (U.S. ONLY)If you believe that your vehicle hasa defect which could cause a crashor could cause injury or death, youshould im

WASHING THE EXTERIORWash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft威 Detail Wash (ZC-3-A), which i

WAXING• Wash the vehicle first.• Use a quality wax that does not contain abrasives.• Do not allow paint sealant to come in contact with any non-body(l

ENGINEEngines are more efficient when they are clean because grease and dirtbuildup keep the engine warmer than normal. When washing:• Take care when

Compass zone adjustment1. Determine which magnetic zoneyou are in for your geographiclocation by referring to the zonemap.2. Press and release theSELE

WINDOWS AND WIPER BLADESThe windshield, rear and side windows and the wiper blades should becleaned regularly. If the wipers do not wipe properly, sub

• Do not use household or glass cleaners as these may damage thefinish of the instrument panel, interior trim and cluster lens.• Do not allow air fres

WARNING: Do not use cleaning solvents, bleach or dye on thevehicle’s seatbelts, as these actions may weaken the beltwebbing.LEATHER SEATS(IF EQUIPPED,

• Do not spill coffee, ketchup, mustard, orange juice or oil-basedproducts on the leather as they may permanently stain the leather.• Do not use house

FORD AND LINCOLN CAR CARE PRODUCTSYour Ford or Lincoln authorized dealer has many quality productsavailable to clean your vehicle and protect its fini

SERVICE RECOMMENDATIONSTo help you service your vehicle, we provide scheduled maintenanceinformation which makes tracking routine service easy.If your

OPENING THE HOOD1. Inside the vehicle, pull the hoodrelease handle located under thebottom left corner of the instrumentpanel.2. Go to the front of th

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT1. Battery2. Windshield washer fluid reservoir3. Engine oil filler cap4. Automatic transmission fluid

WINDSHIELD WASHER FLUIDAdd fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely.Only use a washer

To prolong the life of the wiper blades, it is highly recommended toscrape off the ice on the windshield before turning on the wipers. Thelayer of ice

Note: If the SELECT/RESET stem is pressed during the calibration orthree minutes has elapsed since the beginning of the calibration withoutdriving the

7. Put the dipstick back in and ensure it is fully seated.Adding engine oil1. Check the engine oil. For instructions, refer to Checking the engineoil

To protect your engine and engine’s warranty, use Motorcraft威 SAE5W-20 or an equivalent SAE 5W-20 oil meeting Ford specificationWSS-M2C930-A. SAE 5W-2

If you see any corrosion on the battery or terminals, remove the cablesfrom the terminals and clean with a wire brush. You can neutralize theacid with

For information on transmission operation after the battery has beendisconnected, refer to Automatic transmission operation in theDriving chapter.Auxi

• Always dispose of automotivebatteries in a responsible manner.Follow your local authorizedstandards for disposal. Call yourlocal authorized recyclin

When the engine is cold, check thelevel of the engine coolant in thereservoir.• The engine coolant should be at the FULL COLD level, or within theCOLD

WARNING: Do not add engine coolant when the engine is hot.Steam and scalding liquids released from a hot cooling systemcan burn you badly. Also, you c

Add the proper mixture of coolant and water to the cooling system byfollowing these steps:1. Before you begin, turn the engine off and let it cool.2.

Fill your engine coolant reservoir as outlined in Adding engine coolantin this section.Severe climatesIf you drive in extremely cold climates:• It may

WARNING: If fail-safe cooling activates, pull off the road assoon as safely possible, and turn the engine off, because theengine may automatically shu

In the event of a multiple warning situation, the message center willcycle the display to show all warnings by displaying each one for fourseconds.The

WARNING: Fail-safe mode is for use during emergencies only.Operate the vehicle in fail-safe mode only as long as necessary tobring the vehicle to rest

WARNING: Automotive fuels can cause serious injury or deathif misused or mishandled.WARNING: Fuel ethanol and gasoline may contain benzene,which is a

• FFV fuel tanks may contain zero to 85% ethanol. Any fuel blendscontaining gasoline and ethanol should be treated the same as “FuelEthanol.” To ident

RefuelingWARNING: Fuel vapor burns violently and a fuel fire can causesevere injuries. To help avoid injuries to you and others:• Read and follow all

At the next opportunity, safely pull off of the road, remove the fuel fillercap, align the cap properly and reinstall it. The check fuel caplightor “c

Note: Use of any fuel other than those recommended may causepowertrain damage, a loss of vehicle performance, and repairs may notbe covered under warr

Fuel qualityUnleaded gasoline enginesIf you experience starting, rough idle or hesitation driveability problemsduring a cold start, try a different br

• The service engine soon indicator may come on. For moreinformation on the service engine soonindicator, refer toWarning lights and chimes in the Ins

Your results will be most accurate if your filling method is consistent.Calculating fuel economy1. Fill the fuel tank completely and record the initia

• Revving the engine before turning it off may reduce fuel economy.• Using the air conditioner or defroster may reduce fuel economy.• You may want to

TRAILER DISCONNECTED (if equipped) — Displayed andaccompanied by a single chime when a trailer connection becomesdisconnected, either intentionally or

EMISSION CONTROL SYSTEMYour vehicle is equipped with various emission control components and acatalytic converter which will enable your vehicle to co

Do not make any unauthorized changes to your vehicle or engine. Bylaw, vehicle owners and anyone who manufactures, repairs, services,sells, leases, tr

Readiness for Inspection/Maintenance (I/M) testingSome state/provincial and local governments may haveInspection/Maintenance (I/M) programs to inspect

1. Start the engine and let it rununtil it reaches normal operatingtemperature.2. While the engine idles, turn thesteering wheel left and right severa

• E-350/E-450 Dual Rear WheelThe fluid level will drop slowly as the brakes wear, and will rise when thebrake components are replaced. Fluid levels be

3. With the parking brake engaged and your foot on the brake pedal,start the engine and move the gearshift lever through all of the gearranges. Allow

The transmission fluid should be in this range if at normal operatingtemperature (150°F-170°F [66°C-77°C]).The transmission fluid should be in this ra

High fluid levelFluid levels above the safe range may result in transmission failure.An overfill condition of transmission fluid may cause shift and/o

If an overfill occurs, excess fluid should be removed by an authorizeddealer.An overfill condition of transmission fluid may cause shift and/orengagem

Automatic transmission fluid filterThe Torqshift威 automatictransmission is equipped with aserviceable transmission fluid filterlocated inside the tran

AUDIO SYSTEMSAM/FM stereo system (if equipped)WARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury. Ford strong

Changing the air filter element1. Disconnect the fresh air inlet tubefrom the radiator support.2. Open the clamp that secures thetwo halves of the air

General• Store all vehicles in a dry, ventilated place.• Protect from sunlight, if possible.• If vehicles are stored outside, they require regular mai

Cooling system• Protect against freezing temperatures.• When removing vehicle from storage, check coolant fluid level.Confirm there are no cooling sys

• If the battery was removed, clean the battery cable ends and inspect.If you have any concerns or issues, contact your authorized dealer.MOTORCRAFT P

MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIESItem Capacity Ford part nameFord part number /Ford specificationBrake fluidBetween MINand MAX onreser

Item Capacity Ford part nameFord part number /Ford specificationEngine oil6.0 quarts(5.7L)•Motorcraft威 SAE 5W-20Premium Synthetic BlendMotor Oil (US)•

Item Capacity Ford part nameFord part number /Ford specificationDana Limited Slip Axle fluidM60 (M248)E–250/E–3505.9 pints(2.8L)5,7SAE 90 Hypoid Gear

Item Capacity Ford part nameFord part number /Ford specificationFuel tank–all regular and extendedlength vans and wagons33.0 gallons(124.9 L)——Fuel ta

ENGINE DATAEngine 4.6L V8 engine 5.4L V8 engine 6.8L V10 engineCubic inches 281 330 415Required fuelMinimum87 octane orE851Minimum87 octane orE851Mini

• 4.6L V8, 5.4L V8 and 6.8L V10 engines with A/CIDENTIFYING YOUR VEHICLESafety Compliance Certification Label (complete Ford builtvehicles)The Nationa

Customer Assistance 238Reporting safety defects (U.S. only) 246Reporting safety defects (Canada only) 246Cleaning 247Underbody preservation 253Mainten

2. AUDIO: Press AUDIO repeatedlyto gain access to the followingsettings:BAL (Balance): Press AUDIO to reach the balance setting.Use/ / SEEK to adjust

Vehicle identification number (VIN)The vehicle identification number islocated on the driver sideinstrument panel or on thecertification label.Please

TRANSMISSION CODE DESIGNATIONSYou can find a transmission code on the Safety Compliance CertificationLabel. The following table tells you which transm

FORD CUSTOM ACCESSORIES FOR YOUR VEHICLEA wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of C

Peace of mind•Keyless entry keypad •Windshield wiper shaker*•Remote start •Back up camera*•Vehicle security systems •Back up alarm*•Vehicle tracking a

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)More than 30 million Ford and Lincoln owners have discovered thepowerful protection of Ford ESP. It is the

Ford ESP Can Quickly Pay for ItselfOne service bill – the cost of parts and labor – can easily exceed theprice of your Ford ESP Service Contract. With

Ford Extended Service Plan3062011 Econoline (eco)Owners Guide, 2nd PrintingUSA (fus)

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is

GENERAL MAINTENANCE INFORMATIONWhy maintain your vehicle?This guide describes the scheduled maintenance required for your vehicle.Carefully following

Chemicals or additives not approved by Ford are not required for factoryrecommended maintenance. In fact, Ford Motor Company recommendsagainst the use

Setting the clock: Press and hold CLK until the hours begin to flash.Press/ / SEEK to manually increase/decrease the hours.Press CLK again to set the

one-stop service from routine maintenance like oil changes and tire rotationsto repairs like brake service, check out the value your dealers can offer

Multi-point inspectionIn order to keep your vehicle running right, it is important to have thesystems on your vehicle checked regularly. This can help

Scheduled Maintenance Guide3122011 Econoline (eco)Owners Guide, 2nd PrintingUSA (fus)

NORMAL SCHEDULED MAINTENANCE AND LOGThe following section contains the “Normal Schedule”. This schedule ispresented at specific mileage (kilometer) in

Miles (x 1,000)* 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75Kilometers (x 1,000)* 12 24 36 48 60 72 84 96 108 120Months* 6 12 18 24 30 36 42 48 54 60Change

Miles (x 1,000)* 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150Kilometers (x 1,000)* 132 144 156 168 180 192 204 216 228 240Months* 66 72 78 84 90 96

Every 15,000 miles(24,000 km)Replace cabin air filter (if equipped)Every 30,000 miles(48,000 km)Replace climate-controlled seat filter (ifequipped)Rep

Maintenance schedule logDEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDAT

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

1. / (Tuner): Press tomanually go up or down the radiofrequency. Also use in menu modeto select various settings.In satellite radio mode (if equipped)

SPECIAL OPERATING CONDITIONSIf you operate your vehicle primarily in one of the more demandingconditions listed below, you will need to have some item

Extensive idling and/or low-speed driving for long distances as in heavycommercial use such as delivery, taxi, patrol car or liveryInspect frequently,

Operating in dusty conditions such as unpaved or dusty roadsInspect frequently, service asrequired– Replace cabin air filter (if equipped)– Replace en

Off-road operationInspect frequently, service asrequired– Inspect steering linkage, ball joints and U-joints;lubricate if equipped with grease fitting

Special operating condition logDEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

EXCEPTIONSIn addition, there are several exceptions to the Normal Schedule. Theyare listed below:Normal vehicle axle maintenance❑Rear axles and power

ENGINE COOLANT CHANGE RECORDInitial change 6 years or 105,000 miles (168,000 km)(whichever comes first)After initial change Every 3 years or 45,000 mi

Engine coolant change logDEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDA

AAccessory delay ...65AdvanceTrac ...190Airbag supplemental restraintsystem ...

an audible prompt. Press OK while SONG ALERT is in the display andthe system will take you to the channel playing the desired song. Youcan save up to

plastic parts ...249safety belts ...251washing ...247waxing ...

Exhaust fumes ...185FFail safe cooling ...268Flexible Fuel Vehicle (FFV) ...270Floor mats ...

Keys ...83positions of the ignition ...182LLampsbulb replacementspecifications chart ...

replacing the batteries ...79Reverse sensing system ...205Roadside assistance ...211Roll stability control ...

snow tires and chains ...162spare tire ...223, 225terminology ...138tire grades ...

RBDS: Available only in FM mode. This feature allows you to searchRBDS-equipped stations for a certain category of music format:CLASSIC, COUNTRY, INFO

TRACK/FOLDER MODE: Available only on MP3 discs in CD mode.In track mode, pressSEEK, SEEK to scroll through all tracks onthe disc.In folder mode, press

6. / OK(Play/Pause): This control isoperational in CD/MP3 mode. Whena CD/MP3 is playing, press to pause or play the current CD/MP3. TheCD/MP3 status w

In satellite radio mode (if equipped), there are 18 available presets,six each for SAT1, SAT2 and SAT3. To save satellite channels in yourmemory prese

17. (CD eject): Press to eject aCD.18. CD slot: Insert a CD label sideup in the CD slot.Auxiliary input jack (if equipped)WARNING: Driving while distr

Required equipment:1. Any portable music player designed to be used with headphones2. An audio extension cable with stereo male 1/8 in. (3.5 mm)connec

CONGRATULATIONSCongratulations on acquiring your new Ford. Please take the time to getwell acquainted with your vehicle by reading this handbook. The

5. For safety reasons, connecting or adjusting the settings on yourportable music player should not be attempted while the vehicle ismoving. Also, the

GENERAL AUDIO INFORMATIONRadio frequencies:AM and FM frequencies are established by the Federal CommunicationsCommission (FCC) and the Canadian Radio

CD units are designed to play commercially pressed 4.75 in(12 cm) audio compact discs only. Due to technicalincompatibility, certain recordable and re

• MP3 folder mode represents a folder structure consisting of one levelof folders. The CD player numbers all MP3 tracks on the disc (notedby the .mp3

Satellite radio reception factors: To receive the satellite signal, yourvehicle has been equipped with a satellite radio antenna located on theroof of

Radio Display Condition Action RequiredACQUIRING Radio requires morethan two seconds toproduce audio for theselected channel.No action required.This m

Radio Display Condition Action RequiredNO TEXT Song title informationnot available.Song title informationnot available at thistime on this channel.The

HEATER ONLY SYSTEM(IF EQUIPPED)1. Fan speed adjustment: Controlsthe volume of air circulated in thevehicle.2. Temperature selection:Controls the tempe

MANUAL HEATING AND AIR CONDITIONING SYSTEM(IF EQUIPPED)1. Fan speed adjustment: Controlsthe volume of air circulated in thevehicle.2. Temperature sele

Operating tips• To reduce fog build-up on the windshield during humid weather, placethe air flow selector in theposition.• To reduce humidity build-up

Warning symbols on your vehicleWhen you see this symbol, it isimperative that you consult therelevant section of this guide beforetouching or attempti

HEADLAMP CONTROLTurns the lamps off.Turns on the parking lamps,instrument panel lamps, licenseplate lamps and tail lamps.Turns the headlamps on.High b

Daytime running lamps (DRL) (if equipped)Turns the headlamps on with a reduced output.To activate:• the ignition must be in the on position and• the h

VERTICAL AND HORIZONTAL AIM ADJUSTMENT (SEALED BEAMHEADLAMPS)The headlamps on your vehicle are intended to be aimed usingmechanical aimers. If mechani

5. Locate the vertical adjuster (1)for each headlamp. Adjust the aimby turning the adjuster controleither clockwise (to adjust up) orcounterclockwise

3. Turn on the low beam headlamps to illuminate the wall or screen andopen the hood. Cover one of the headlamps so no light hits the wall.4. On the wa

INTERIOR LAMPSDome lamps with rear headliner (if equipped)Dome lamps equipped with an on/offcontrol will light when:• doors are closed and the control

BULB REPLACEMENTLamp assembly condensationExterior lamps are vented to accommodate normal changes in pressure.Condensation can be a natural by-product

Function Number ofbulbsTrade numberPark lamp with sealedbeam2 3157KSide marker withaerodynamic2 168Side marker withsealed beam2 194Back-up lamps 2 315

4. Remove the bulb assembly byturning it counterclockwise andpulling it straight out.WARNING: Handle a halogen headlamp bulb carefully and keepout of

AerodynamicSealed beam3. Rotate the bulb socket counterclockwise and remove.4. Carefully pull the bulb straight out of the socket.To complete installa

Do not add friction modifier compounds or special break-in oils sincethese additives may prevent piston ring seating. See Engine oil in theMaintenance

Sealed beam3. Rotate the bulb socket counterclockwise and remove.4. Carefully pull the bulb straight out of the socket.To complete installation, follo

Replacing license plate lamp bulbs1. Turn the headlamp switch to theoff position.2. Remove the two screws and thelicense plate lamp assembly fromthe r

MULTI-FUNCTION LEVERWindshield wiper: Rotate the endof the control away from you toincrease the speed of the wipers;rotate towards you to decrease the

TILT STEERING WHEELTo adjust the steering wheel:1. Pull and hold the steering wheelrelease control toward you.2. Move the steering wheel up ordown unt

Note: Do not plug optional electrical accessories into the cigarettelighter socket (if equipped). Improper use of the lighter can causedamage not cove

release quickly. The window will open fully. Momentarily press the switchto any position to stop the window operation.Accessory delayWith accessory de

EXTERIOR MIRRORSPower side view mirrors (if equipped)WARNING: Do not adjust the mirror while the vehicle is inmotion.To adjust your mirrors:1. Rotate

Spotter mirror on telescopingmirror (if equipped)The spotter mirror has a swivel thatallows it to tilt up and down, andalso to tilt left and right to

SPEED CONTROL (IF EQUIPPED)With speed control set, you can maintain a set speed without keepingyour foot on the accelerator pedal.WARNING: Do not use

Resuming a set speedPress and release RES. This will automatically return the vehicle to thepreviously set speed.Increasing speed while using speed co

supplements. For additional information, please contact the Truck BodyBuilders Advisory Service at http://www.fleet.ford.com/truckbbas/ andthen by sel

Navigation system/SYNC威 handsfree control features (ifequipped)Presscontrol briefly until thevoiceicon appears on theNavigation display to use the voi

Switch Circuit number Wire color FuseAUX 1 CAC05 Yellow 30AAUX 2 CAC06 Green withBrown Trace30AAUX 3 CAC07 Violet withGreen Trace10AAUX 4 CAC08 Brown

KEYSThe key operates all locks on your vehicle. You should always carry asecond key with you in a safe place in case you require it in anemergency.If

The autolock feature repeats when:• any door is opened then closed while the ignition is in the on positionand the vehicle speed is 9 mph (15 km/h) or

Autounlock featureAfter the autolock feature has locked the doors, the autounlock featurewill unlock all the doors when:• the vehicle has then come to

7. Turn the ignition off. The horn will chirp once to confirm theprocedure is complete.Back cargo door lock (if equipped)The passenger side rear cargo

• The only way to unlock the side or back cargo doors fromoutside vehicle is with the key.For vehicles equipped with manual door locks:• The front doo

• The rear door handle is located inthe rear door below the glass.To open the side or back cargo doors from the inside:1. Unlock the E-Guard Cargo Pro

The remote entry system allows youto lock or unlock all vehicle doorswithout a key.Note: The lock and unlock featureswork when the ignition is in anyp

vehicle has switched to one step unlocking. Repeat the procedure toswitch back to two-step unlocking.Locking the doors1. Press and release to lock all

Event Data RecordingThis vehicle is equipped with an event data recorder (EDR). Themain purpose of an EDR is to record, in certain crash or nearcrash-

2. Do not wipe off any grease on thebattery terminals on the backsurface of the circuit board.3. Remove the old battery.Note: Please refer to localreg

3. Cycle eight times rapidly (within 10 seconds) between the 3 (off)position and 4 (on). Note: The eighth turn must end in the 4 (on)position.4. The d

SECURILOCK姞 PASSIVE ANTI-THEFT SYSTEM (IF EQUIPPED)SecuriLock威 passive anti-theft system is an engine immobilizationsystem. This system is designed to

Vehicles without the SecuriLock威 Passive Anti-theft system behave asfollows:• When the ignition is in the off position, the indicator will not flash.•

1. Insert a previously programmedcoded key into the ignition.2. Turn the ignition from the 2(lock) position to the 4 (on)position. Keep the ignition i

FRONT SEATSWARNING: Reclining the seatback can cause an occupant toslide under the seat’s safety belt, resulting in severe personalinjuries in the eve

Adjusting the front manual seat (if equipped)WARNING: Never adjust the driver’s seat or seatback when thevehicle is moving.WARNING: Always drive and r

Using the manual lumbar support (if equipped)The lumbar support control islocated on the inboard side of thedriver’s seat.Turn the lumbar support cont

Press the control to move the seatforward, backward, up or down.REAR SEATSRear captains chair adjust — passenger side onlyPull the lever to adjust the

Quick-release captains chair (7 passenger configuration- secondrow only)To remove the seat:1. Disengage the lap/shoulder beltfrom the seat by insertin

Note: Including to the extent that any law pertaining to EventData Recorders applies to SYNC威 or its features, please note thefollowing: Once 911 Assi

1. Position the seat to the floormount.2. Pull the seat latch handle downward to lock the seat in position.3. Make sure the safety belt is not twisted

2. Find the clips attached near theends of the lap/shoulder belts.3. Clip the end of the belt to thestationary portion of the shoulderbelt coming out

4. With assistance, pull the LH/RH seat latch release straps (1) (locatedbehind the latch mechanisms) to release the latch from the rear strikers.5. L

4. Engage the front LH/RH hooks to the LH/RH front striker pins.5. After the front LH/RH hooks are engaged to the LH/RH front strikerpins, pull LH/RH

WARNING: It is extremely dangerous to ride in a cargo area,inside or outside of a vehicle. In a collision, people riding inthese areas are more likely

• Front and rear seats2. To unfasten, push the release button and remove the tongue from thebuckle.• Front and rear seatsRestraint of pregnant womenWA

Pregnant women should alwayswear their safety belt. The lap beltportion of a combination lap andshoulder belt should be positionedlow across the hips

How to use the automatic locking mode• Buckle the combination lap andshoulder belt.• Grasp the shoulder portion andpull downward until the entirebelt

WARNING: BELT AND RETRACTOR ASSEMBLY MUST BEREPLACED if the safety belt assembly “automatic lockingretractor” feature or any other safety belt functio

Safety belt warning light and indicator chimeThe safety belt warning light illuminates in the instrument cluster and achime sounds to remind the occup