Ford 2015 F-550 v.1 Manuel d'utilisateur télécharger pdf (Page 215)

ROADSIDE ASSISTANCE

Vehicles Sold In The U.S.: Getting

Roadside Assistance

To fully assist you should you have a

vehicle concern, Ford Motor Company

offers a complimentary roadside

assistance program. This program is

separate from the New Vehicle Limited

Warranty. The service is available:

• 24 hours, seven days a week.

• for the coverage period listed on the

Roadside Assistance Card included in

your Owner's Manual portfolio.

Roadside assistance will cover:

• a flat tire change with a good spare, if

provided with the vehicle (except

vehicles that have been supplied with

a tire inflation kit).

• battery jump start.

• lock-out assistance (key replacement

cost is the customer's responsibility).

• fuel delivery — Independent Service

Contractors, if not prohibited by state,

local or municipal law, shall deliver up

to 2.0 gallons (7.5 liters) of gasoline or

5.0 gallons (18.9 liters) of diesel fuel

to a disabled vehicle. Fuel delivery

service is limited to two no-charge

occurrences within a 12-month period.

• winch out — available within 100 feet

(30.5 meters) of a paved or county

maintained road, no recoveries.

• towing — Ford and Lincoln eligible

vehicles towed to an authorized dealer

within 35 miles (56.3 kilometers) of the

disablement location or to the nearest

authorized dealer. If a member

requests to be towed to an authorized

dealer more than 35 miles (56.3

kilometers) from the disablement

location, the member shall be

responsible for any mileage costs in

excess of 35 miles (56.3 kilometers).

Trailers shall be covered up to $200 if the

disabled eligible vehicle requires service at

the nearest authorized dealer. If the trailer

is disabled, but the towing vehicle is

operational, the trailer does not qualify for

any roadside services.

Vehicles Sold In The U.S. : Using

Roadside Assistance

Complete the roadside assistance

identification card and place it in your

wallet for quick reference. This card is

found in the owner's information portfolio

in the glove compartment.

U.S. Ford vehicle customers who require

Roadside Assistance, call 1-800-241-3673.

If you need to arrange roadside assistance

for yourself, Ford Motor Company will

reimburse a reasonable amount for towing

to the nearest dealership within 35 miles

(56.3 kilometers). To obtain

reimbursement information, U.S. Ford

vehicle customers call 1-800-241-3673.

Customers will be asked to submit their

original receipts.

Vehicles Sold In Canada : Getting

Roadside Assistance

Canadian customers who require roadside

assistance, call 1-800-665-2006.

Vehicles Sold In Canada : Using

Roadside Assistance

For your convenience, you may complete

the roadside assistance identification card

found in the centerfold of your warranty

guide and retain for future reference.

Canadian roadside coverage and benefits

may differ from the U.S. coverage. If you

require more information, please refer to

the coverage section of your warranty

guide, call us in Canada at

1-800-665-2006, or visit our website at

www.ford.ca.

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Super Duty (), enUSA

Roadside Emergencies

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