Ford 2014 Taurus v.2 Manuel d'utilisateur télécharger pdf (Page 432)

Voice command issues

Issue Possible cause(s) Possible solution(s)

SYNC does not

understand or

is calling the

wrong contact

when I want to

make a call.

•

You may be using

the wrong voice

commands, OR

• You may not be

saying the name

exactly as it is

saved, OR

• Contacts in your

phonebook may be

very short and

similar, or they may

contain special

characters, OR

• Your phonebook

contacts may be

saved in CAPS.

• Review the phone voice

commands at the beginning of

the phone section.

• Make sure you are saying the

contacts exactly as listed.

For example, if a contact is saved

as Joe Wilson, say

“Call Joe Wilson”.

• The system works better if you

list full names, such as

“Joe Wilson” rather than “Joe”.

• Do not use special characters

such as 123 or ICE, as the

system does not recognize them.

• If contacts are saved in CAPS,

you have to spell them. JAKE

requires you to say, “Call

J-A-K-E”.

AppLink issues

Issue Possible cause(s) Possible solution(s)

SYNC does not

find any mobile

apps that are

on my phone.

• Your device may

not support the

AppLink feature, OR

• The application

does not support

AppLink., OR

• If you have an

iPhone, it may not

be plugged in, OR

• Your phone may

not be paired or

connected.

• Check the website for

compatible devices and

applications.

• Make sure your device is paired

and connected. If you have an

iPhone, make sure it is plugged

in using the USB and that the

application is running in the

foreground.

SYNC® 431

2014 Taurus

Owners Guide gf, 2nd Printing, September 2013

USA (fus)

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