Ford 2013 Explorer v.2 Manuel d'utilisateur télécharger pdf (Page 463)

Voice command issues

Issue Possible

Cause(s)

Possible Solution(s)

SYNC does not

understand or is

calling the wrong

contact when I

want to make a

call.

You may be using

the wrong voice

commands, OR

You may not be

saying the name

exactly as it is

saved, OR

Contacts in your

phonebook may

be very short and

similar, or they

may contain

special

characters, OR

Your phonebook

contacts may be

saved in CAPS.

• Review the phone voice

commands at the beginning of

the phone section.

• Make sure you are saying the

contacts exactly as they are

listed. For example, if a contact

is saved as Joe Wilson, say “Call

Joe Wilson”.

• The system works better if

you list full names such as “Joe

Wilson” rather than “Joe”.

• Do not use special characters

such as 123 or ICE as the

system does not recognize them.

• If contacts are saved in CAPS,

you have to spell them. JAKE

requires you to say, “ Call

J-A-K-E.”

SYNC姞 463

2013 Explorer (exp)

Owners Guide gf, 2nd Printing

USA (fus)

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