Ford 2003 Windstar v.2 Manuel d'utilisateur télécharger pdf (Page 183)

1. Two or more repair attempts are made on the same nonconformity

likely to cause death or serious bodily injury OR

2. Four or more repair attempts are made on the same nonconformity (a

defect or condition that substantially impairs the use, value or safety of

the vehicle) OR

3. The vehicle is out of service for repair of nonconformities for a total of

more than 30 calendar days (not necessarily all at one time)

In the case of 1 or 2 above, the consumer must also notify the

manufacturer of the need for the repair of the nonconformity at the

following address:

Ford Motor Company

16800 Executive Plaza Drive

Mail Drop 3NE-B

Dearborn, MI 48126

REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has

a defect which could cause a crash

or could cause injury or death, you

should immediately inform the National Highway Traffic Safety

Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and

if it finds that a safety defect exists in a group of vehicles, it may order a

recall and remedy campaign. However, NHTSA cannot become involved

in individual problems between you, your dealer, or Ford Motor

Company.

To contact NHTSA, you may either call the Auto Safety Hotline toll-free

at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write

to:

NHTSA

U.S. Department of Transportation

Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from

the Hotline.

Customer Assistance

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Ford 2003 Windstar v.2 Manuel d'utilisateur Page 183