Ford 2013 Mustang v.1 Manuel d'utilisateur télécharger pdf (Page 355)

Vehicle Health Report/Services (Traffic, Directions and

Information) issues

Issue Possible

Cause(s)

Possible Solution(s)

I received a text

that the Vehicle

Health Report is

not activated.

Your account may

not be activated

on the website,

OR

You may have the

wrong VIN

(vehicle

identification

number) listed.

• This is a free feature, but you

must first register online to use

it.

• Make sure that your VIN is

correctly listed in your account.

I’m unable to

retrieve the

report on the

website, or I

receive a system

error.

The preferred

dealer

information did

not load correctly.

When you register your account,

you must list a preferred dealer.

If one is already listed, try

selecting another dealer and

logging out. Log back in and

change it back to your preferred

dealer and retrieve the report.

I’m unable to

submit a report.

This could be due

to your phone’s

compatibility, OR

Bad signal

strength, OR

Your phone may

not be activated

on the website.

• Update your mobile number in

your account on the website.

• Make sure you have full signal

strength and that your

Bluetooth volume level has been

turned up.

• Try deleting your phone and

performing a clean pairing.

I heard a

commercial when

I tried to use

Traffic, Directions

and Information.

The phone in use

is not activated,

OR

Your phone has

ID blocker active.

• This is a free feature, but you

must first register online to use

it.

• Turn off ID blocker on your

phone as the system recognizes

you by your phone number.

• Make sure the currently

connected phone is the same

one that is registered on your

SyncMyRide account.

SYNC姞 355

2013 05+ Mustang (197)

Owners Guide gf, 1st Printing

USA (fus)

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