Ford 2013 C-MAX Hybrid v.2 Manuel d'utilisateur télécharger pdf (Page 420)

Voice Command Issues

Issue Possible

Cause(s)

Possible Solution(s)

SYNC does not

understand or is

calling the wrong

contact when I

want to make a

call.

• You may be

using the wrong

voice commands,

OR

• You may not be

saying the name

exactly as it is

saved, OR

• Contacts in

your phonebook

may be very short

and similar, or

they may contain

special

characters, OR

• Your

phonebook

contacts may be

saved in CAPS.

• Review the phone voice

commands at the beginning of

the phone section.

• Make sure you are saying the

contacts exactly as listed. For

example, if a contact is saved as

Joe Wilson, say “Call Joe

Wilson”.

• The system works better if

you list full names, such as “Joe

Wilson” rather than “Joe”.

• Do not use special characters

such as 123 or ICE, as the

system does not recognize them.

• If contacts are saved in CAPS,

you have to spell them. JAKE

requires you to say, “Call

J-A-K-E”.

SYNC® 419

2013 C-Max Full Hybrid (34h)

Owners Guide gf, 2nd Printing

USA (fus)

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