Ford 2005 Explorer v.2 Manuel d'utilisateur télécharger pdf (Page 232)

GETTING ROADSIDE ASSISTANCE

To fully assist you should you have a vehicle concern, Ford Motor

Company offers a complimentary roadside assistance program. This

program is separate from the New Vehicle Limited Warranty. The service

is available:

• 24–hours, seven days a week

• for the New Vehicle Limited Warranty period of three years or 36,000

miles (60,000 km), whichever occurs first on Ford and Mercury

vehicles, and four years or 50,000 miles (80,000 km) on Lincoln

vehicles.

Roadside assistance will cover:

• a flat tire change with a good spare (except Ford GT which has a tire

inflation kit)

• battery jump start

• lock-out assistance (key replacement cost is the customer’s

responsibility)

• fuel delivery (2.0 gallons [7.5L], maximum two occurrences within 12

month period)

• towing of your disabled vehicle to the nearest Ford Motor Company

dealership, or your selling dealer if within 35 miles (56.3 km) of the

nearest Ford Motor Company dealership (one tow per disablement).

Even non-warranty related tows, like accidents, are covered (some

exclusions apply, such as impound towing or repossession).

Canadian customers refer to your Owner Information Guide for

information on:

• coverage period

• exact fuel amounts

• towing of your disabled vehicle

• emergency travel expense reimbursement

• travel planning benefits

USING ROADSIDE ASSISTANCE

Complete the roadside assistance identification card and place it in your

wallet for quick reference. In the United States, this card is found in the

Owner Guide portfolio in the glove compartment. In Canada, the card is

found in the Owner Information Guide in the glove compartment.

U.S. Ford or Mercury vehicle customers who require roadside assistance,

call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.

2005 Explorer (exp)

Owners Guide (post-2002-fmt)

USA_English (fus)

Roadside Emergencies

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Ford 2005 Explorer v.2 Manuel d'utilisateur Page 232