Ford 2015 Focus Manuel d'utilisateur télécharger pdf (Page 398)

USB and media issues

Possible solution(s)Possible cause(s)Issue

Try turning off the device,

resetting the device,

removing the device's

battery, then trying again.

This may be a possible

device malfunction.

I am having trouble

connecting my device.

Make sure you are using the

manufacturer's cable.

Make sure you insert the

USB cable correctly into the

device and the USB port.

Make sure that the device

does not have an auto-

install program or active

security settings.

Make sure you are not

leaving the device in your

vehicle during very hot or

cold temperatures.

This is a device limitation.SYNC does not recognize

my device when I turn on the

car.

Review the device compatib-

ility chart on the SYNC

website to confirm your

phone supports the

Bluetooth audio streaming

function.

This is a phone-dependent

feature.

The device is not connected.

Bluetooth audio does not

stream.

Make sure you correctly

connect the device to SYNC,

and that you have pressed

play on your device.

You can also preform the

MyFord Touch reset

procedure.

Make sure that all song

details are populated.

Your music files may not

contain the correct artist,

song title, album or genre

information.

SYNC does not recognize

music that is on my device.

Some devices require you to

change the USB settings

from mass storage to MTP

class.

The file may be corrupted.

The song may have copy-

right protection, which does

not allow it to play.

395

Focus (CDH), enUSA, First Printing

MyFord Touch™

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