Ford 2013 Explorer v.3 Manuel d'utilisateur télécharger pdf (Page 474)

Voice Command Issues

Issue Possible

Cause(s)

Possible Solution(s)

SYNC does not

understand what

I am saying.

• You may be

using the wrong

voice commands,

OR

• You may be

speaking too soon

or at the wrong

time.

• Review the Phone voice

commands and the Media voice

commands at the beginning of

their respective sections.

• Be aware that SYNC’s

microphone is either in your

rear view mirror or in the

headliner just above the

windshield.

SYNC does not

understand the

name of a song or

artist.

• You may be

using the wrong

voice commands,

OR

• You may not be

saying the name

exactly as it is

saved, OR

• The system

may not be

reading the name

the same way you

are saying it.

• Review the media voice

commands at the beginning of

the media section.

• Say the song or artist exactly

as listed. If you say, “Play Artist

Prince”, the system does not

play music by Prince and the

Revolution or Prince and the

New Power Generation.

• Make sure you are saying the

complete title, such as

“California remix featuring

Jennifer Nettles”.

• If the songs are saved in all

CAPS, you have to spell them.

LOLA requires you to say, “Play

L-O-L-A”.

• Do not use special characters

in the title as the system does

not recognize them.

SYNC姞 473

2013 Explorer (exp)

Owners Guide gf, 3rd Printing

USA (fus)

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