Ford 2006 Taurus Manuel d'utilisateur télécharger pdf (Page 180)

dealer to resolve a factory-related vehicle service concern have been

unsatisfactory, Ford of Canada participates in an impartial third party

mediation/arbitration program administered by the Canadian Motor

Vehicle Arbitration Plan (CAMVAP).

The CAMVAP program is a straight-forward and relatively speedy

alternative to resolve a disagreement when all other efforts to produce a

settlement have failed. This procedure is without cost to you and is

designed to eliminate the need for lengthy and expensive legal

proceedings.

In the CAMVAP program, impartial third-party arbitrators conduct

hearings at mutually convenient times and places in an informal

environment. These impartial arbitrators review the positions of the

parties, make decisions and, when appropriate, render awards to resolve

disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s

award is binding both to you and Ford of Canada.

CAMVAP services are available in all territories and provinces. For more

information, without charge or obligation, call your CAMVAP Provincial

Administrator directly at 1-800-207-0685.

FORD EXTENDED SERVICE PLAN

You can get more protection for your new car or light truck by

purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides

the following:

• Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain

maintenance and wear items).

• Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating Ford and Lincoln

Mercury and Ford of Canada dealer. There are several plans available in

various time, distance and deductible combinations which can be tailored

to fit your own driving needs. Ford ESP also offers reimbursement

benefits for towing and rental coverage.

When you buy Ford ESP, you receive Peace-of-Mind protection

throughout the United States and Canada, provided by a network of

more than 4,600 participating Ford or Lincoln Mercury and Ford of

Canada dealers.

If you did not take advantage of the Ford Extended Service Plan at the

time of purchasing your vehicle, you may still be eligible. Since this

2006 Taurus (tau)

Owners Guide (post-2002-fmt)

USA (fus)

Customer Assistance

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