Ford 2005 Focus v.4 Manuel d'utilisateur Page 165
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- Table des matières
- MARQUE LIVRES
Noté. / 5. Basé sur avis des utilisateurs
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
• an independent, third-party arbitration program for warranty disputes.
• available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
• a non-Ford product
• a non-authorized dealership
• sales disputes between customer and authorized dealer except those
associated with warranty repairs or concerns with the vehicle’s
performance as designed
• a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
• items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
• alleged personal injury/property damage claims
• cases currently in litigation
• vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
• vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
2005 Focus (foc)
Owners Guide (post-2002-fmt)
USA (fus)
Customer Assistance
165
- Table of Contents 1
- Introduction 4
- Instrument Cluster 10
- Entertainment Systems 16
- Climate Controls 26
- Driver Controls 40
- Locks and Security 53
- Seating and Safety Restraints 100
- Tires, Wheels and Loading 104
- 2005 Focus (foc) 133
- Owners Guide (post-2002-fmt) 133
- USA (fus) 133
- Roadside Emergencies 146
- Customer Assistance 162
- Cleaning 171
- Accessories 215
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