Ford 2002 Mustang v.1 Manuel d'utilisateur télécharger pdf (Page 182)

If you still have a complaint involving a warranty

dispute, you may wish to contact the Dispute

Settlement Board (U.S.).

In some states (in the U.S.) you must directly notify

Ford in writing before pursuing remedies under your

state’s warranty laws. Ford is also allowed a final

repair attempt in some states.

In the United States, a warranty dispute must be

submitted to the Dispute Settlement Board before

taking action under the Magnuson-Moss Warranty

Act, or to the extent allowed by state law, before

pursuing replacement or repurchase remedies

provided by certain state laws. This dispute handling

procedure is not required prior to enforcing state

created rights or other rights which are independent

of the Magnuson-Moss Warranty Act or state

replacement or repurchase laws.

FORD EXTENDED SERVICE PLAN

You can get more protection for your new car or

light truck by purchasing Ford Extended Service

Plan (Ford ESP) coverage. Ford ESP is an optional

service contract which is backed by Ford Motor

Company or Ford Motor Service Company (in the

U.S.) and Ford of Canada (in Canada). It provides

the following:

• Benefits during the warranty period depending on

the plan you purchase (such as: reimbursement

for rentals; coverage for certain maintenance and

wear items).

• Protection against covered repair costs after your

Bumper-to-Bumper Warranty expires.

You may purchase Ford ESP from any participating

Ford and Lincoln Mercury and Ford of Canada

dealer. There are several plans available in various

time, distance and deductible combinations which

can be tailored to fit your own driving needs. Ford

ESP also offers reimbursement benefits for towing

and rental coverage.

Customer Assistance

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Ford 2002 Mustang v.1 Manuel d'utilisateur Page 182