Ford 2011 Crown Victoria v.3 Manuel d'utilisateur

Introduction 4Instrument Cluster 12Warning lights and chimes 12Gauges 17Message center 19Entertainment Systems 26AM/FM stereo 26AM/FM stereo with CD 2

These are some of the symbols you may see on your vehicle.Vehicle Symbol GlossarySafety AlertSee Owner’s GuideFasten Safety Belt Airbag - FrontAirbag

Front safety belt pretensionersThe safety belt pretensioners at the front outboard seating positions aredesigned to tighten the safety belts firmly ag

Safety restraints precautionsWARNING: Always drive and ride with your seatback uprightand the lap belt snug and low across the hips.WARNING: To reduce

WARNING: Safety belts and seats can become hot in a vehiclethat has been closed up in sunny weather; they could burn asmall child. Check seat covers a

Restraint of pregnant womenWARNING: Always ride and drive with your seatback uprightand the safety belt properly fastened. The lap portion of thesafet

Shorten and fasten the belt whennot in use.Safety belt locking modesThe front outboard and rear safety restraints in the vehicle arecombination lap an

How to use the automatic locking mode1. Buckle the combination lap andshoulder belt.2. Grasp the shoulder portion andpull downward until the entire be

Safety belt extension assemblyIf the safety belt is too short when fully extended, there is an 8 inch(20 cm) safety belt extension assembly that can b

Conditions of operationIf... Then...The driver’s safety belt is notbuckled before the ignitionswitch is turned to the onposition...The safety belt war

If... Then...The driver’s and frontpassenger’s safety belts arebuckled before the ignitionswitch is turned to the onposition or less than1-2 minutes h

The following are reasons most often given for not wearing safety belts(All statistics based on U.S. data):Reasons given... Consider...“Crashes are ra

Vehicle Symbol GlossaryPower WindowsFront/RearPower Window LockoutChild Safety DoorLock/UnlockInterior LuggageCompartment ReleasePanic Alarm Engine Oi

Reasons given... Consider...“I have an airbag” Airbags offer greater protection whenused with safety belts. Frontal airbagsare not designed to inflate

The driver and front passenger Belt-Minder威 features can bedeactivated/activated by performing the following procedure:Before following the procedure,

AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)Important SRS precautionsThe SRS is designed to work withthe safety belt to help protect thedriver and right

WARNING: Never place your arm over the air bag module as adeploying air bag can result in serious arm fractures or otherinjuries.WARNING: Ford Motor C

Children and airbagsChildren must always be properlyrestrained. Accident statisticssuggest that children are safer whenproperly restrained in the rear

How does the airbag supplemental restraint system work?The airbag SRS is designed toactivate when the vehicle sustainslongitudinal deceleration suffic

The SRS consists of the following items:• Driver and passenger airbag modules (which include the inflators andairbags)• safety belt pretensioners• Fro

The front passenger sensing system works with sensors that are part ofthe front passenger’s seat and safety belt. The sensors are designed todetect th

• If the child restraint has been installed and the indicator lamp is notlit, then turn the vehicle off, remove the child restraint from thevehicle an

After all occupants have adjusted their seats and put on safety belts, it’svery important that they continue to sit properly. A properly seatedoccupan

WARNING LIGHTS AND CHIMESStandard instrument clusterOptional instrument clusterWarning lights and gauges can alert you to a vehicle condition that may

• Objects placed on the occupant’s lap• Cargo interference with the seat• Other passengers pushing or pulling on the seat• Rear passenger feet and kne

• If the airbag readiness lamp remains illuminated, this may or may/notbe a problem due to the front passenger sensing system.DO NOT attempt to repair

Seat-mounted side airbag systemWARNING: Do not place objects or mount equipment on ornear the airbag cover on the side of the seatbacks of the frontse

How does the side airbag system work?The design and development of theside airbag system includedrecommended testing proceduresthat were developed by

WARNING: Several air bag system components get hot afterinflation. Do not touch them after inflation.WARNING: If the sideairbag has deployed, theairba

SAFETY RESTRAINTS FOR CHILDRENSee the following sections for directions on how to properly use safetyrestraints for children. Also see Airbag suppleme

Recommendations for Safety Restraints for ChildrenChild size, height, weight, or ageRecommendedrestraint typeInfants ortoddlersChildren weighing 40 lb

Recommendations for attaching child safety restraints for childrenRestraintTypeChildWeightUse any attachment method as indicatedbelow by “X”LATCH(lowe

WARNING: Never let a passenger hold a child on his or her lapwhile the vehicle is moving. The passenger cannot protect thechild from injury in a colli

Follow all the safety restraint and airbag precautions that apply to adultpassengers in your vehicle.If the child is the proper height, age, and weigh

Service engine soon: The serviceengine soon indicator lightilluminates when the ignition is firstturned on to check the bulb and toindicate whether th

position whenever possible. If all children cannot be seated andrestrained properly in a rear seating position, properly restrain thelargest child in

2. Pull down on the shoulder beltand then grasp the shoulder beltand lap belt together.3. While holding the shoulder andlap belt portions together, ro

5. To put the retractor in theautomatic locking mode, grasp theshoulder portion of the belt and pulldownward until all of the belt ispulled out.6. All

10. Before placing the child in theseat, forcibly move the seat forwardand back to make sure the seat issecurely held in place. To checkthis, grab the

1. Lengthen the lap belt. Tolengthen the belt, hold the tongueso that its bottom is perpendicularto the direction of webbing whilesliding the tongue u

LATCH compatible child safety seats have two rigid or webbing mountedattachments that connect to the two lower anchors at the LATCHequipped seating po

WARNING: Depending on where you secure a child restraint,and depending on the child restraint design, you may blockaccess to certain safety belt buckl

Attaching child safety seats with tether strapsMany forward-facing child safety seats include a tether strap whichextends from the back of the child s

2. Locate the correct anchor for theselected seating position.3. Open the tether anchor cover.4. Clip the tether strap to theanchor as shown.If the te

Although the lap/shoulder belt will provide some protection, childrenwho have outgrown a typical child seat are still too small for lap/shoulderbelts

Brake system warning light: Toconfirm the brake system warninglight is functional, it willmomentarily illuminate when theignition is turned to the on

Types of booster seatsThere are generally two types of belt-positioning booster seats: backlessand high back. Always use booster seats in conjunction

Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, a

Follow all instructions provided by the manufacturer of the booster seat.WARNING: Never place, or allow a child to place, the shoulderbelt under a chi

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADINGTire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereappli

WARNING: The traction grade assigned to this tire is based onstraight-ahead braking traction tests, and does not includeacceleration, cornering, hydro

Increasing the inflation pressure beyond this pressure will not increasethe tire’s load carrying capability.• kPa: Kilopascal, a metric unit of air pr

WARNING: Under-inflation is the most common cause of tirefailures and may result in severe tire cracking, tread separationor “blowout”, with unexpecte

Note: If you have to drive a distance to get air for your tire(s), checkand record the tire pressure first and add the appropriate air pressurewhen yo

Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them

U.S. DOT Tire Identification Number (TIN)Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the s

Charging system: Illuminates whenthe battery is not charging properly.If it stays on while the engine isrunning, there may be a malfunctionwith the ch

WARNING: When mounting replacement tires and wheels, youshould not exceed the maximum pressure indicated on thesidewall of the tire to set the beads w

• Do not run over curbs or hit the tire against a curb when parkingWARNING: If your vehicle is stuck in snow, mud, sand, etc., donot rapidly spin the

• Rear-wheel drive (RWD) vehicles(front tires at top of diagram)Sometimes irregular tire wear can be corrected by rotating the tires.Note: If your tir

Information on “P” type tiresP215/65R15 95H is an example of atire size, load index and speedrating. The definitions of theseitems are listed below. (

Note: You may not find this information on all tires because it is notrequired by federal law.Letter rating Speed rating - mph (km/h)M 81 mph (130 km/

12. Treadwear, Traction and Temperature Grades• Treadwear: The treadwear grade is a comparative rating based on thewear rate of the tire when tested u

Additional information contained on the tire sidewall for “LT” typetires“LT” type tires have some additionalinformation beyond those of “P”type tires;

Information on “T” type tires“T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below:T145/8

TIRE PRESSURE MONITORING SYSTEM (TPMS)Each tire, including the spare (ifprovided), should be checkedmonthly when cold and inflated tothe inflation pre

following two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,including inter

Low tire pressure warning:Illuminates when your tire pressureis low. If the light remains on atstart up or while driving, the tirepressure should be c

Understanding your tire pressure monitoring system (TPMS)The tire pressure monitoring system measures pressure in your four roadtires and sends the ti

When you believe your system is not operating properlyThe main function of the tire pressure monitoring system is to warn youwhen your tires need air.

Low tire pressurewarning lightPossiblecauseCustomer action requiredFlashing warninglightSpare tire inuseYour temporary spare tire is inuse. (This incl

SNOW TIRES AND CHAINSWARNING: Snow tires must be the same size, load index, speedrating as those originally provided by Ford. Use of any tire orwheel

your vehicle, familiarize yourself with the following terms for determiningyour vehicle’s weight ratings, with or without a trailer, from the vehicle’

Example only:Cargo Weight – includes all weight added to the Base Curb Weight,including cargo and optional equipment. When towing, trailer tongue load

GAW (Gross Axle Weight) – is the total weight placed on each axle(front and rear) – including vehicle curb weight and all payload.GAWR (Gross Axle Wei

• Example only:WARNING: Exceeding the Safety Compliance Certification Labelvehicle weight rating limits could result in substandard vehiclehandling or

GCW (Gross Combined Weight) – is the weight of the loaded vehicle(GVW) plus the weight of the fully loaded trailer.GCWR (Gross Combined Weight Rating)

Steps for determining the correct load limit:1. Locate the statement “The combined weight of occupants and cargoshould never exceed XXX kg or XXX lbs.

Turn signal: Illuminates when theleft or right turn signal or thehazard lights are turned on. If theindicators stay on or flash faster, check for a bu

calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -540 = -103 kg. You will need to reduce the load weight by at least240 lb. (104

WARNING: Do not exceed the GVWR or the GAWR specified onthe certification label.WARNING: Towing trailers beyond the maximum recommendedgross trailer w

Trailer lampsTrailer lamps are required on most towed vehicles. Make sure all runninglights, brake lights, turn signals and hazard lights are working.

Launching or retrieving a boatDisconnect the wiring to the trailer before backing the trailerinto the water. Reconnect the wiring to the trailer after

STARTINGPositions of the ignition1. Off— shuts off the engine and allaccessories/locks the gearshift leverand allows key removal.2. Accessory— allows

WARNING: If you smell exhaust fumes inside your vehicle, haveyour dealer inspect your vehicle immediately. Do not drive if yousmell exhaust fumes.Impo

5. Turn the key to 3 (on) withoutturning the key to 4 (start).Some warning lights will briefly illuminate. See Warning lights andchimes in the Instrum

You may experience a decrease in peak performance when the engine iscold when operating on E85ethanol.Do not crank the engine for more than 10 seconds

ENGINE BLOCK HEATER (IF EQUIPPED)An engine block heater warms the engine coolant which aids in startingand allows the heater/defroster system to respo

• To reduce the risk of electrical shock, do not use your heater withungrounded electrical systems or two pronged (cheater) adapters.Also ensure that

Engine coolant temperaturegauge: Indicates engine coolanttemperature. At normal operatingtemperature, the needle will be inthe normal range (between “

however, they may be heard at any time while braking and can beaggravated by environmental conditions such as cold, heat, moisture,road dust, salt or

The ABS operates by detecting theonset of wheel lockup during brakeapplications and compensates forthis tendency. The wheels areprevented from locking

Parking brakeApply the parking brake wheneverthe vehicle is parked.To set the parking brake:1. Move the gearshift to P (Park).2. Press pedal downward.

TRACTION CONTROL (IF EQUIPPED)The traction control system helps you maintain the stability andsteerability of your vehicle, especially on slippery roa

STEERINGTo help prevent damage to the power steering system, never hold thesteering wheel at its furthest turning points (until it stops) for more tha

If you exceed the load limit, the rear air suspension may not operate.The air suspension shut-off switch islocated on the left side of the trunk.If th

2. Locate the access plug on theunderside of the steering columncover.3. Remove the access plug using aflat head screwdriver. Insert thescrewdriver in

• Move the gearshift lever into the desired gearTo put your vehicle in P (Park):• Come to a complete stop• Move the gearshift lever and securely latch

• To return to O/D (overdrive mode), press the transmission controlswitch. The O/D OFF lamp will not be illuminated.• O/D (Overdrive) is automatically

DRIVING THROUGH WATERIf driving through deep or standingwater is unavoidable, proceed veryslowly. Never drive through waterthat is higher than the bot

• With message centerSee TRIP A/B under Message centerin this chapter.Tachometer: Indicates the enginespeed in revolutions per minute.Driving with you

ROADSIDE ASSISTANCEVehicles sold in the U.S. : Getting roadside assistanceTo fully assist you should you have a vehicle concern, Ford MotorCompany off

U.S. Ford vehicle customers who require Roadside Assistance, call1-800-241-3673.If you need to arrange roadside assistance for yourself, Ford MotorCom

FUEL PUMP SHUT-OFF SWITCHFUELRESETThe fuel pump shut-off switch is a device intended to stop the electricfuel pump when your vehicle has been involved

FUSES AND RELAYSFusesIf electrical components in thevehicle are not working, a fuse mayhave blown. Blown fuses areidentified by a broken wire withinth

To remove a fuse use the fuse puller tool provided on the fuse panelcover.The fuses are coded as follows.Fuse/RelayLocationFuse AmpRatingProtected Cir

Fuse/RelayLocationFuse AmpRatingProtected Circuits8 10A Electronic automatic temperaturecontrol (EATC) module (vehiclesequipped with EATC only)9 7.5A

Fuse/RelayLocationFuse AmpRatingProtected Circuits22 10A Ignition (ON/START) - Restraintcontrol module (RCM), Occupantclassification sensor (OCS),Pass

WARNING: Always disconnect the battery before servicing highcurrent fuses.WARNING: To reduce risk of electrical shock, always replacethe cover to the

Fuse/RelayLocationFuse AmpRatingProtected Circuits6 15A* Alternator regulator7 30A* PCM relay feed8 20A* Driver’s door module (DDM)9 15A* Ignition coi

Fuse/RelayLocationFuse AmpRatingProtected Circuits102 50A** Cooling fan103 50A** Instrument panel (I/P) fuse boxfeed #1, I/P fuses 10, 12, 14, 16and 1

Seating and Safety Restraints 89Seating 89Safety restraints 97Airbags 112Child restraints 125Tires, Wheels and Loading 143Tire information 143Tire inf

Your display can show up to three reconfigurable telltales at one time.What ever is displayed in the top left corner has the highest priority.Premium

Fuse/RelayLocationFuse AmpRatingProtected Circuits117 50A** Police accessory and PDB (Policevehicles only)118 50A** Rear power point or Policeright-ha

CHANGING THE TIRESIf you get a flat tire while driving, do not apply the brake heavily.Instead, gradually decrease your speed. Hold the steering wheel

A dissimilar spare tire/wheel is defined as a spare tire and/or wheel thatis different in brand, size or appearance from the road tires and wheelsand

The usage of a full-size dissimilar spare tire/wheel can lead toimpairment of the following:• Handling, stability and braking performance• Comfort and

Removing the spare tire and jack1. Remove the spare tire and thejack. The jack could be located:• A — behind the mini spare tire or• B — behind the fu

Tire change procedureWARNING: When one of the front wheels is off the ground, thetransmission alone will not prevent the vehicle from moving orslippin

Before placing the jack under the vehicle, NOTE the jack locationmarkings:JACK LOCATIONThe jack location markings can befound on the lower outer edge

6. Lower the vehicle by turning the jack handle counterclockwise.7. Remove the jack and fully tightenthe lug nuts in the order shown.Refer to Wheel lu

Note: Inspect the wheel pilot holeprior to installation. If there isvisible corrosion in wheel pilot hole,remove loose particles by wipingwith clean r

4. Check all battery terminals and remove any excessive corrosion beforeyou attach the battery cables. Ensure that vent caps are tight and level.5. Tu

The DTE function will display FUEL LEVEL LOW and sound a tone forone second when you have approximately 50 miles (80 km) to empty. Ifyou RESET this wa

Jump starting1. Start the engine of the booster vehicle and run the engine atmoderately increased speed.2. Start the engine of the disabled vehicle.3.

WRECKER TOWINGIf you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, y

Emergency towingIn case of a roadside emergency with a disabled vehicle (without accessto wheel dollies, car hauling trailer, or flatbed transport veh

GETTING THE SERVICES YOU NEEDWarranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehi

In Canada:Mailing address (Ford vehicles)Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4Teleph

In the United States, a warranty dispute must be submitted to the BBBAUTO LINE before taking action under the Magnuson-Moss WarrantyAct, or to the ext

You are required to submit your warranty dispute to BBB AUTO LINEbefore asserting in court any rights or remedies conferred by CaliforniaCivil Code Se

You can get more information by calling BBB AUTO LINE at1-800-955-5100, or writing to:BBB AUTO LINE4200 Wilson Boulevard, Suite 800Arlington, Virginia

The use of leaded fuel in your vehicle without proper conversion maydamage the effectiveness of your emission control system and may causeengine knock

If your vehicle must be serviced while you are traveling or living in theMiddle East, contact the nearest authorized dealer. If the authorizeddealer c

2. Press and release RESET to pause the timer.3. Press and hold RESET until the timer resets.System Check and Vehicle Feature CustomizationPress the S

REPORTING SAFETY DEFECTS (U.S. ONLY)If you believe that your vehicle hasa defect which could cause a crashor could cause injury or death, youshould im

WASHING THE EXTERIORWash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft威 Detail Wash (ZC-3-A), which i

• Do not allow paint sealant to come in contact with any non-body(low-gloss black) colored trim, such as grained door handles, roofracks, bumpers, sid

• Spray Motorcraft威 Engine Shampoo and Degreaser (ZC-20) on allparts that require cleaning and pressure rinse clean. In Canada, useMotorcraft威 Engine

WINDOWS AND WIPER BLADESThe windshield, rear and side windows and the wiper blades should becleaned regularly. If the wipers do not wipe properly, sub

• Be certain to wash or wipe your hands clean if you have been incontact with certain products such as insect repellent and suntanlotion in order to a

• If a ring forms on the fabric after spot cleaning, clean the entire areaimmediately (but do not oversaturate) or the ring will set.• Do not use hous

Regular cleaning and conditioning will maintain the appearance of theleather.CleaningFor dirt, use a vacuum cleaner then use a clean, damp cloth or so

FORD AND LINCOLN CAR CARE PRODUCTSYour Ford or Lincoln authorized dealer has many quality productsavailable to clean your vehicle and protect its fini

SERVICE RECOMMENDATIONSTo help you service your vehicle, we provide scheduled maintenanceinformation which makes tracking routine service easy.If your

UNITSDisplays the current units English or Metric.Press SELECT to change the display units.• ENGLISH• METRICLANGUAGEDisplays the current language sele

Working with the engine on1. Set the parking brake and shift to P (Park).2. Block the wheels.WARNING: To reduce the risk of vehicle damage and/orperso

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT1. Brake fluid reservoir2. Engine oil dipstick3. Windshield washer fluid reservoir4. Air filter assemb

WINDSHIELD WASHER FLUIDAdd fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely.Only use a washer

To prolong the life of the wiper blades, it is highly recommended toscrape off the ice on the windshield before turning on the wipers. Thelayer of ice

• If the oil level is below thismark, engine oil must be addedto raise the level within thenormal operating range.• If required, add engine oil to the

Engine oil and filter recommendationsLook for this certificationtrademark.Use SAE 5W-20 engine oilOnly use oils certified for gasoline engines by the

BATTERYYour vehicle is equipped with aMotorcraft威 maintenance-freebattery which normally does notrequire additional water during itslife of service.If

WARNING: Keep batteries out of reach of children. Batteriescontain sulfuric acid. Avoid contact with skin, eyes or clothing.Shield your eyes when work

If the battery has been disconnected or a new battery has been installed,the clock and radio settings must be reset once the battery isreconnected.• A

When the engine is cold, check thelevel of the engine coolant in thereservoir.• The engine coolant should be at the FULL COLD level, or within theCOLD

Warning messages that have been reset are divided into three categories:• They cannot be reset until the condition is corrected.• They will reappear o

WARNING: Do not add engine coolant when the engine is hot.Steam and scalding liquids released from a hot cooling systemcan burn you badly. Also, you c

Add the proper mixture of coolant and water to the cooling system byfollowing these steps:1. Before you begin, turn the engine off and let it cool.2.

Fill your engine coolant reservoir as outlined previously in the Addingengine coolant section.Severe climatesIf you drive in extremely cold climates:•

• The service engine soon indicator light will illuminate.• The message center (if equipped) will display COOLANT OVERTEMPERATURE.• Thesymbol will ill

WARNING: Never remove the coolant reservoir cap while theengine is running or hot.5. Re-start the engine and take your vehicle to an authorized dealer

Observe the following guidelines when handling automotive fuel:• Extinguish all smoking materialsand any open flames beforefueling your vehicle.• Alwa

Pure ethanol is the alcohol which is the intoxicating agent in liquor, beerand wine. It is distilled from the fermentation of plants such as field cor

RefuelingWARNING: Fuel vapor burns violently and a fuel fire can causesevere injuries. To help avoid injuries to you and others:• Read and follow all

At the next opportunity, safely pull off of the road, remove the fuel fillercap, align the cap properly and reinstall it. The check fuel caplightor CH

Note: Use of any fuel other than those recommended may causepowertrain damage, a loss of vehicle performance, and repairs may notbe covered under warr

TRUNK AJAR — Displayed when the trunk is not completely closed.OVERDRIVE OFF — Displayed when the overdrive is enabled ordisabled.LOW TIRE PRESSURE —

“Premium” unleaded gasoline is not recommended for vehicles designedto use “Regular” unleaded gasoline because it may cause these problemsto become mo

ESSENTIALS OF GOOD FUEL ECONOMYMeasuring techniquesYour best source of information about actual fuel economy is you, thedriver. You must gather inform

2. Each time you fill the tank, record the amount of fuel added (ingallons or liters).3. After at least three to five tank fill-ups, fill the fuel tan

• Warming up a vehicle on cold mornings is not required and mayreduce fuel economy.• Resting your foot on the brake pedal while driving may reduce fue

EMISSION CONTROL SYSTEMYour vehicle is equipped with various emission control components and acatalytic converter which will enable your vehicle to co

Do not make any unauthorized changes to your vehicle or engine. Bylaw, vehicle owners and anyone who manufactures, repairs, services,sells, leases, tr

Readiness for Inspection/Maintenance (I/M) testingSome state/provincial and local governments may haveInspection/Maintenance (I/M) programs to inspect

2. While the engine idles, turn the steering wheel left and right severaltimes.3. Turn the engine off.4. Check the fluid level in thereservoir. It sho

Automatic transmission fluid expands when warmed. To obtain anaccurate fluid check, drive the vehicle until it is at normal operatingtemperature (appr

The transmission fluid should be inthis range if at normal operatingtemperature (150°F-170°F[66°C-77°C]).The transmission fluid should be inthis range

AUDIO SYSTEMSAM/FM stereo (if equipped)WARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury. Ford strongly reco

AIR FILTERRefer to scheduled maintenance information for the appropriateintervals for changing the air filter element.When changing the air filter ele

VEHICLE STORAGEIf you plan on storing your vehicle for an extended period of time(30 days or more), refer to the following maintenance recommendations

Note: During extended periods of vehicle storage (30 days or more),fuel may deteriorate due to oxidation. Add a quality gas stabilizerproduct to the v

• Check tire pressures and set tire inflation per the Tire Label.• Check brake pedal operation. Drive the vehicle 15 ft (4.5 meters) backand forth to

MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIESItem CapacityFord part name orequivalentFord part number / FordspecificationBrake fluidBetween MIN an

Item CapacityFord part name orequivalentFord part number / FordspecificationHinges, latches,striker plates, fuelfiller door hinge andseat tracks—Multi

Item CapacityFord part name orequivalentFord part number / FordspecificationWindshield washerfluidFill as requiredMotorcraft威 PremiumWindshield Washer

ENGINE DATAEngine 4.6L V8 engine 4.6L FFV V8 engineCubic inches 281 281Required fuel Minimum 87 octane Minimum 87 octane orEthanol (E85)Firing order 1

IDENTIFYING YOUR VEHICLESafety Compliance Certification LabelThe National Highway Traffic SafetyAdministration Regulations requirethat a Safety Compli

The Vehicle Identification Number (VIN) contains the followinginformation:1. World manufacturer identifier2. Brake system / Gross VehicleWeight Rating

3. AM/FM: Press to choose afrequency band in radio mode.4. Memory preset buttons: To seta station: Select frequency bandAM/FM; tune to a station, pres

This information is intended to aid the operators of police or fleetvehicles (used in severe duty, high mileage operations) in understandingthe requir

Driving in the overdrive cancel mode for prolonged periods at high speedswill deteriorate performance and may cause extensive engine damage.Crown Vict

REAR AXLEAxle break-in – Police and middle eastern countries onlyRear axles in vehicles destined for use by police or in middle easterncountries are e

Alternator - policeThe high-output alternator provides 200 amperes of current to supportthe high power requirements of modern police equipment. Output

TaxiPin Function Gauge Color6 50A Battery 10 Tan/Yellow7 20A Run/Acc 12 White/Pink8 10A Run/Acc 14 Light Blue/White9 50A Battery 10 Yellow10 Not used

Headlight flashers (wig-wags) - policeAn interfacing connector is provided on the headlight circuit for use ofthe headlights as alternating flashers (

WHEELS/TIRES/BRAKESWheel rims - policeTo withstand the demands placed on vehicles driven under heavy dutyservice conditions, Ford Motor Company instal

Each road tire, as well as the spare,is equipped with a tire pressuresensor fastened to the inside of therim, opposite (180 degrees) fromthe valve ste

• Do not wait more than two minutes between resetting each tire sensoror the system will time-out and the entire procedure will have to berepeated on

4. Press and hold the brake pedalfor two seconds, then release.5. Turn the ignition to off - DONOT remove the key.6. Cycle the ignition from off to on

AM/FM Stereo Single CD Premium audio system (if equipped)WARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury.

7. Train the TPMS sensors in the tires using the following TPMS resetsequence starting with the left front tire in the following clockwiseorder:• Left

• If the horn does not sound while attempting to reset any wheel, seekservice from your authorized dealer.10. Perform Steps 8 and 9 on the right front

Seat belt extenders should never be worn when the lap strap will notadjust snugly on the hips and/or when the intersection of the lap beltand shoulder

transceivers, garage door openers and other transmitters whose poweroutput is 5 watts or less will not ordinarily affect your vehicle’soperation.)Beca

Trunk Pack™ and trunk loadingWARNING: Ford recommends that police equipment be bothsecured and laterally aligned. Hard, stiff or sharp objects,especia

’LOAD SAFE’L-Lateral S-SoftO-Orientation A-andA-and F-FixedD-Direction E-EquipmentEquipment categories and placementIt is recognized that a wide varie

2. Electronic Equipment – The safest location for the electronicequipment is on the trunk forward package shelf. Some equipment canbe mounted in the s

The fire suppression system is mounted beneath the vehicle andattached to the frame above and forward of the fuel tank and rear axle.The fire system c

Figure AThe approved ISO symbol for fire suppression is shown in Figure A. Thissymbol is printed on the manual activation switch and on the diagnostic

Manufactured by combining ballistic grade ceramic and HighPerformance Para-Aramid, this composite ballistic door panel has beenextensively tested with

3. TUNE: Press to manually go up() or down ( ) the radiofrequency.4. MUTE: Press to mute the playingmedia. Press again to return to theplaying media o

Removing the panelsIt is important that these panels be removed from the vehicle after thevehicle has been impacted on the protected door, the door ha

Some approximate dimensions for airbags, at full inflation, are providedin Figures 1 through 5. These dimensions are somewhat flexible andrepresent “f

Figure 21. 30.5 inches (775 mm). Cross section through center of vehicle(passenger side shown)1Crown Victoria Severe Duty2922011 Crown Victoria (cro)O

Figure 31. 23.6 inches (600 mm). Front passenger compartment2. 17 inches (430 mm). Front driverCrown Victoria Severe Duty2932011 Crown Victoria (cro)O

Figure 4 (if equipped)1. 8 inches (200 mm). From out board side of seat2. 15 inches (380 mm). Forward of seat backFigure 5 (if equipped)3. 27.5 inches

Figure 61. Area on top of instrument panel. Equipment must not interferewith driver visibility.2. The airbag door must be kept clear for deployment of

Figure 71. Area on top of instrument panel2. Area in front of center console from tunnel up to instrument panel3. Prisoner screen4. 10 inches (254 mm)

Figure 81. Area on top of instrument panel. Equipment must not interferewith driver visibility.2. Area on tunnel between seats3. 9 inches (229 mm)4. 1

Airbags must be allowed to fully deploy without restriction. Thedeployment of airbags is not compatible with any configuration of policeequipment moun

Is there a problem with transporting a front seat passenger whohas their hands restrained behind their body?This is not a normal riding position for a

Maintenance and Specifications 229Engine compartment 231Engine oil 233Battery 236Engine coolant 238Fuel information 244Air filter(s) 260Part numbers 2

9. MENU: Press MENU to accessthe following functions:Autoset: Allows you to set the strongest local radio stations withoutlosing your original manuall

FORD CUSTOM ACCESSORIES FOR YOUR VEHICLEA wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of C

For maximum vehicle performance, keep the following information inmind when adding accessories or equipment to your vehicle:• When adding accessories,

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)More than 30 million Ford and Lincoln owners have discovered thepowerful protection of Ford ESP. It is the

Ford ESP Can Quickly Pay for ItselfOne service bill – the cost of parts and labor – can easily exceed theprice of your Ford ESP Service Contract. With

Ford Extended Service Plan3042011 Crown Victoria (cro)Owners Guide, 3rd PrintingUSA (fus)

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is

GENERAL MAINTENANCE INFORMATIONWhy maintain your vehicle?This guide describes the scheduled maintenance required for yourvehicle. Carefully following

Ford strongly recommends the use of genuine Ford replacement parts.Parts other than Ford, Motorcraft威 or Ford-authorized remanufacturedparts that are

Genuine Ford and Motorcraft姞 replacement partsDealerships stock Ford and Motorcraft威 branded replacement parts.These parts meet or exceed Ford Motor C

Check every six monthsBattery connections; clean if necessaryBody and door drain holes for obstructions; clean if necessaryCooling system fluid level

11. On/Off/Volume: Press to turnon/off; turn to adjust the volumelevels.Note: With the ignition turned off,you may press the volume control tomomentar

Scheduled Maintenance3102011 Crown Victoria (cro)Owners Guide, 3rd PrintingUSA (fus)

NORMAL SCHEDULED MAINTENANCE AND LOGThe following section contains the “Normal Schedule”. This schedule ispresented at specific mileage (kilometer) in

Miles (x 1,000)* 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75Kilometers (x 1,000)* 12 24 36 48 60 72 84 96 108 120Months* 6 12 18 24 30 36 42 48 54 60Change

Miles (x 1,000)* 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150Kilometers (x 1,000)* 132 144 156 168 180 192 204 216 228 240Months* 66 72 78 84 90 96

Every 15,000 miles(24,000 km)Replace cabin air filter (if equipped)Every 30,000 miles(48,000 km)Replace climate-controlled seat filter (ifequipped)Rep

Maintenance schedule logDEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDAT

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

SPECIAL OPERATING CONDITIONSIf you operate your vehicle primarily in one of the more demandingconditions listed below, you will need to have some item

Extensive idling and/or low-speed driving for long distances as in heavycommercial use such as delivery, taxi, patrol car or liveryInspect frequently,

Premium/Premium sound satellite compatible AM/FM stereo SingleCD/Cassette system (if equipped)WARNING: Driving while distracted can result in loss of

Crown Victoria police interceptor & taxi, and Executive Series Town Carequipped with engine idle hour meterInspect frequently, service asrequired–

ENGINE IDLE HOUR METER (IF EQUIPPED):Your vehicle may be equipped with an idle meter to indicate how muchtime the vehicle is idling in P (Park) or N (

Operating in dusty conditions such as unpaved or dusty roadsInspect frequently, service asrequired– Replace cabin air filter (if equipped)– Replace en

Special operating condition logDEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

EXCEPTIONSIn addition, there are several exceptions to the Normal Schedule. Theyare listed below:Normal vehicle axle maintenance❑Rear axles and power

Middle East hot climate specifications❑If operating conditions are normal and you drive your vehicle under typical, everyday conditions and you are us

ENGINE COOLANT CHANGE RECORDInitial change 6 years or 105,000 miles (168,000 km)(whichever comes first)After initial change Every 3 years or 45,000 mi

AABS (see Brakes) ...180Accessory delay ...68Airbags (police) ...290Airbag supplemental

Child safety seats - boosterseats ...139Cleaning your vehicleengine compartment ...222instrument pa

2. CD eject: Press to eject a CD. Ifthe disc is not removed within theallotted time, the system willautomatically reload the CD and begin play. Note:

Engine oil ...233change oil soon warning,message center ...233checking and adding ...233

Instrument panelcleaning ...224cluster ...12lighting up panel andinterior ...

Pedals (see Power adjustablefoot pedals) ...70Power adjustable foot pedals ...70Power distribution box(see Fuses) ...

Specification chart,lubricants ...264Speed control ...71Speedometercalibrated (police) ...

7. MENU: Press MENU repeatedlyto access RDS ON/OFF. PressSEL-TEXT to switch RDSON or OFF. Press MENU again to access Program type mode or ShowType/Nam

than six strong stations, the system will store the last one in theremaining presets. When activated, AUTOSET will momentarily appear inthe display wh

11. SEEK: Press to access thenext/previous radio station, tapeselection or CD track.12. REW (Rewind): Press torewind in tape or CD mode.FF (Fast forwa

20. On/Off/Volume: Press to turnon/off; turn to adjust the volumelevels. Note: With the ignitionturned off, you may press thevolume control to momenta

1. CD slot: To insert a CD, pressLOAD. Wait to insert a CD until thesystem displays LOAD CD #. Whenthe system is ready, insert a CD, label side up.2.

7. BAL (Balance): Press BAL; thenpressSEL-TEXT to shiftsound to the left/right speakers.FADE: Press FADE; then pressSEL-TEXT to shift soundto the rear

CONGRATULATIONSCongratulations on acquiring your new Ford Motor Company product.Please take the time to get well acquainted with your vehicle by readi

Compression: Brings soft and loud CD passages together for a moreconsistent listening level when in CD mode. Press MENU untilcompression status is dis

12. LOAD: Press to load a CD.Press LOAD and a specific preset toload in that particular slot. Availableslots are indicated by small flashing indicator

Cassette player care:• Use only cassettes that are 90 minutes long or less.• Tighten very loose tapes by inserting a finger or pencil into the holeand

MANUAL HEATING AND AIR CONDITIONING SYSTEM(IF EQUIPPED)1. Fan speed adjustment: Controlsthe volume of air circulated in thevehicle.2. Temperature sele

• A small amount of air may be felt from the floor vent regardless of theair distribution setting that is selected.During extreme high ambient tempera

3. Fan speed: Turn to manually increase or decrease fan speed.4. DEF(Defrost): Distributes outside air through the windshielddefroster vents and the s

During extreme high ambient temperatures when idling stationary forextended periods of time in gear, it is recommended to run the A/C inthe MAX A/C po

HEADLAMP CONTROLTurns the lamps off.Turns on the parkinglamps, instrument panel lamps,license plate lamps and tail lamps.Turns the headlamps on.Autola

Fog lamp control (if equipped)With the ignition on, the fog lampscan be turned on when theheadlamp control is pulled towardyou and is in any of the fo

WARNING: Always remember to turn on your headlamps atdusk or during inclement weather. The Daytime Running Light(DRL) System does not activate your ta

Warning symbols on your vehicleWhen you see this symbol, it isimperative that you consult therelevant section of this guide beforetouching or attempti

• (1) 8 feet (2.4 meters)• (2) Center height of lamp toground• (3) 25 feet (7.6 meters)• (4) Horizontal reference line• (5) Center of headlamps• (6) C

8. Locate the horizontal adjuster foreach headlamp. Turn it clockwise orcounterclockwise and place the leftedge of the high intensity area evenwith th

To see a clearer light pattern foradjusting, you may want to blockthe light from one headlamp whileadjusting the other.5. Locate the vertical adjuster

If equipped with remote keyless entry, the courtesy lamp will illuminatewhenever any door is opened and will remain on for 25 seconds after thedoor is

Using the right bulbsReplacement bulbs are specified in the chart below. Headlamp bulbsmust be marked with an authorized “D.O.T.” for North America an

Replacing exterior bulbsCheck the operation of all bulbs frequently.Replacing headlamp bulbs (Crown Victoria only)To remove the headlamp bulb:1. Make

To install the new bulb:WARNING: Handle a halogen headlamp bulb carefully and keepout of children’s reach. Grasp the bulb only by its plastic baseand

3. Remove two retainers and pullheadlamp assembly forward toexpose bulb.4. Remove the bulb socket byrotating it counterclockwise, thenpulling it out o

5. Rotate the bulb socketcounterclockwise and remove fromlamp assembly.6. Carefully pull bulb straight out ofthe socket and push in the new bulbuntil

8. Carefully push the carpet back in to place and install the retainer.Replacing license plate lamp bulbs1. Make sure headlamp switch is inthe off pos

Do not add friction modifier compounds or special break-in oils sincethese additives may prevent piston ring seating. See Engine oil in theMaintenance

3. Carefully pull the bulb socket outof the lamp assembly.4. Pull the bulb straight out of thesocket and push in the new bulb.To install, reverse the

WARNING: Handle a halogen headlamp bulb carefully and keepout of children’s reach. Grasp the bulb only by its plastic baseand do not touch the glass.

Note: The parking lamp/turn signal bulbs should not be removed fromthe lamp until just before a replacement bulb is installed. Removing thebulb for an

Replacing license plate lamp bulbs1. Make sure the headlamp switch isin the off position, then remove twoscrews, grommets and the licenseplate lamp as

3. Carefully pull the bulb socket outof the lamp assembly.4. Pull the bulb straight out of thesocket and push in the new bulb.To install, reverse the

MULTI-FUNCTION LEVERWindshield wiper: Rotate the endof the control away from you toincrease the speed of the wipers;rotate towards you to decrease the

TILT STEERING WHEELTo adjust the steering wheel:1. Pull and hold the steering wheelrelease control toward you.2. Move the steering wheel up ordown unt

CENTER CONSOLE (IF EQUIPPED)Your vehicle may be equipped with a variety of console features. Theseinclude:• Utility compartment• Power point (inside s

POWER WINDOWSWARNING: Do not leave children unattended in the vehicle anddo not let children play with the power windows. They mayseriously injure the

INTERIOR MIRRORThe interior rear view mirror has two pivot points on the support armwhich lets you adjust the mirror up or down and from side to side.

your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威Vehicle Health Report, you consent that certain diagnostic informationmay als

Heated outside mirrors (if equipped)Both mirrors are heatedautomatically to remove ice, mistand fog when the rear windowdefrost is activated.Do not re

SPEED CONTROL (IF EQUIPPED)With speed control set, you can maintain a set speed without keepingyour foot on the accelerator pedal.WARNING: Do not use

Resuming a set speedPress and release RESUME. This will automatically return the vehicle tothe previously set speed.Increasing speed while using speed

Climate control featuresTEMP +/–: Press to increase ordecrease the interior temperature.POSITIVE RETENTION FLOOR MATWARNING: Do not install additional

KEYSThe vehicle is equipped with a master key which will access the vehicle’sdoors, trunk, glove box, ignition and remote trunk release.POWER DOOR LOC

AutounlockThe autounlock feature will unlock all doors when:• the ignition has been in the on position, all doors are closed, and thevehicle has been

8. After having waited the necessary time for the programming toconfirm, turn the ignition to the off position.Once disabled, the autolock or autounlo

To open the luggage compartmentdoor (lid) from within the luggagecompartment, pull the illuminated“T” shaped handle and push up onthe trunk lid. The h

REMOTE ENTRY SYSTEM (IF EQUIPPED)This device complies with part 15 of the FCC rules and with RSS-210 ofIndustry Canada. Operation is subject to the fo

Press again within three seconds to receive confirmation that thevehicle was successfully locked. Note: If all vehicle doors and the trunkare closed u

To read data recorded by an EDR, special equipment is required,and access to the vehicle or the EDR is needed. In addition to thevehicle manufacturer,

To replace the battery:1. Twist a thin coin between the twohalves of the remote entrytransmitter near the key ring. DONOT TAKE THE RUBBER COVERAND CIR

• Perform the following programming procedure yourself:Note: Ensure the brake pedal is notpressed during this sequence.Place the key in the ignition a

SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED)With the keyless entry keypad, youcan:• lock or unlock the vehicle doorswithout using the key.• open the

4. Press 3 • 4 to store the second personal code.5. The doors will again lock then unlock to confirm programming of thenew code.To store a third perso

Locking doors with the keyless entry systemIt is not necessary to enter the factory-set code prior to locking all doors.To lock the doors, press 7 • 8

Immobilizer System PATS XCVR certification numbersGhana SPLS / -485 / 2001Guam (USA) See USAJordan 4/U/U/4250Kenya CCK/ES/100/0Kuwait M.C/U.S.0 /5/7-1

Note: Large metallic objects, electronic devices that are used topurchase gasoline or similar items, or a second coded key on the samekey chain may ca

Replacement keysIf your keys are lost or stolen and you don’t have an extra coded key,you will need to have your vehicle towed to an authorized dealer

6. To program additional new unprogrammed key(s), wait at least20 seconds and repeat this procedure from Step 1.If successful, the new coded key(s) wi

SEATINGAdjustable head restraintsYour vehicle is equipped with front row outboard head restraints that arevertically adjustable.WARNING: To minimize t

CELL PHONE USEThe use of Mobile Communications Equipment has become increasinglyimportant in the conduct of business and personal affairs. However,dri

3. Lower the head restraint bypressing and holding the guidesleeve adjust/release button andpushing down on the head restraint.Properly adjust the hea

2. Simultaneously press and holdboth the adjust/release button andthe unlock/remove button, then pullup on the head restraint.To reinstall the adjusta

Lift handle to move seat forward orbackward.Pull lever up to adjust seatback.WARNING: Beforereturning the seatback to itsoriginal position, make sure

To adjust the front seatback usingthe manual recliner:• Lift and hold the handle locatedon the side of the seat.• Lean against the seatback toadjust i

WARNING: To reduce the risk of possible serious injury: Do nothang objects off seat back or stow objects in the seatback mappocket (if equipped) when

Press to move the front portion ofthe seat cushion up or down.Press to move the rear portion ofthe seat cushion up or down.Using the power lumbar supp

Heated seats (if equipped)WARNING: Persons who are unable to feel pain to the skinbecause of advanced age, chronic illness, diabetes, spinal cordinjur

The indicator light will illuminate when the heated seats have beenactivated.REAR SEATSSeat-mounted cup holders and armrest storage compartment(if equ

• Restraints Control Module (RCM) with impact and safing sensors• Restraint system warning light and back-up tone• The electrical wiring for the airba

Front passenger sensing systemFor airbags to do their job they must inflate with great force, and thisforce can pose a potentially deadly risk to occu