Ford 2011 Crown Victoria v.2 Manuel d'utilisateur

Introduction 4Instrument Cluster 12Warning lights and chimes 12Gauges 17Message center 19Entertainment Systems 26AM/FM stereo 26AM/FM stereo with CD 2

These are some of the symbols you may see on your vehicle.Vehicle Symbol GlossarySafety AlertSee Owner’s GuideFasten Safety Belt Airbag - FrontAirbag

Front safety belt pretensionersThe safety belt pretensioners at the front outboard seating positions aredesigned to tighten the safety belts firmly ag

Safety restraints precautionsWARNING: Always drive and ride with your seatback uprightand the lap belt snug and low across the hips.WARNING: To reduce

WARNING: Safety belts and seats can become hot in a vehiclethat has been closed up in sunny weather; they could burn asmall child. Check seat covers a

Restraint of pregnant womenWARNING: Always ride and drive with your seatback uprightand the safety belt properly fastened. The lap portion of thesafet

Shorten and fasten the belt whennot in use.Safety belt locking modesThe front outboard and rear safety restraints in the vehicle arecombination lap an

How to use the automatic locking mode1. Buckle the combination lap andshoulder belt.2. Grasp the shoulder portion andpull downward until the entire be

Safety belt extension assemblyIf the safety belt is too short when fully extended, there is an 8 inch(20 cm) safety belt extension assembly that can b

Safety belt warning light and indicator chimeThe safety belt warning light illuminates in the instrument cluster and achime sounds to remind the occup

If... Then...The driver’s and frontpassenger’s safety belts arebuckled before the ignitionswitch is turned to the onposition or less than1-2 minutes h

The following are reasons most often given for not wearing safety belts(All statistics based on U.S. data):Reasons given... Consider...“Crashes are ra

Vehicle Symbol GlossaryPower WindowsFront/RearPower Window LockoutChild Safety DoorLock/UnlockInterior LuggageCompartment ReleasePanic Alarm Engine Oi

WARNING: Do not sit on top of a buckled safety belt or insert alatchplate into the buckle to avoid the Belt-Minder威 chime. Todo so may adversely affec

1. Turn the ignition switch to the on position. DO NOT START THEENGINE.2. Wait until the safety belt warning light turns off (Approximately oneminute)

Important SRS precautionsThe SRS is designed to work withthe safety belt to help protect thedriver and right front passengerfrom certain upper body in

WARNING: Do not attempt to service, repair, or modify thesteering column, its adaptive module, or its fuses. See yourauthorized dealer.To properly pos

Children and airbagsChildren must always be properlyrestrained. Accident statisticssuggest that children are safer whenproperly restrained in the rear

How does the airbag supplemental restraint system work?The airbag SRS is designed toactivate when the vehicle sustainslongitudinal deceleration suffic

The SRS consists of the following items:• Driver and passenger airbag modules (which include the inflators andairbags)• safety belt pretensioners• Fro

The front passenger sensing system works with sensors that are part ofthe front passenger’s seat and safety belt. The sensors are designed todetect th

• If the child restraint has been installed and the indicator lamp is notlit, then turn the vehicle off, remove the child restraint from thevehicle an

improperly can increase the chance of injury in a crash event. Forexample, if an occupant slouches, lies down, turns sideways, sits forward,leans forw

WARNING LIGHTS AND CHIMESStandard instrument clusterOptional instrument clusterWarning lights and gauges can alert you to a vehicle condition that may

The conditions listed above may cause the weight of a properly seatedoccupant to be incorrectly interpreted by the front passenger sensingsystem. The

WARNING: The front passenger airbag is not designed to offerprotection to an occupant in the center seating position.WARNING: An out of position front

WARNING: Do not use accessory seat covers. The use ofaccessory seat covers may prevent the deployment of the sideairbags and increase the risk of inju

The side airbags are fitted on the outboard side of the seatbacks of thefront seats. In certain lateral collisions, the airbag on the side affected by

• A series of five beeps will be heard. The tone pattern will repeatperiodically until the problem and/or light are repaired.If any of these things ha

Recommendations for Safety Restraints for ChildrenChild size, height, weight, or ageRecommendedrestraint typeInfants ortoddlersChildren weighing 40 lb

Recommendations for attaching child safety restraints for childrenRestraintTypeChildWeightUse any attachment method as indicatedbelow by “X”LATCH(lowe

WARNING: Never let a passenger hold a child on his or her lapwhile the vehicle is moving. The passenger cannot protect thechild from injury in a colli

Follow all the safety restraint and airbag precautions that apply to adultpassengers in your vehicle.If the child is the proper height, age, and weigh

position whenever possible. If all children cannot be seated andrestrained properly in a rear seating position, properly restrain thelargest child in

Service engine soon: The serviceengine soon indicator lightilluminates when the ignition is firstturned on to check the bulb and toindicate whether th

2. Pull down on the shoulder beltand then grasp the shoulder beltand lap belt together.3. While holding the shoulder andlap belt portions together, ro

5. To put the retractor in theautomatic locking mode, grasp theshoulder portion of the belt and pulldownward until all of the belt ispulled out.6. All

10. Before placing the child in theseat, forcibly move the seat forwardand back to make sure the seat issecurely held in place. To checkthis, grab the

1. Lengthen the lap belt. Tolengthen the belt, hold the tongueso that its bottom is perpendicularto the direction of webbing whilesliding the tongue u

LATCH compatible child safety seats have two rigid or webbing mountedattachments that connect to the two lower anchors at the LATCHequipped seating po

WARNING: Depending on where you secure a child restraint,and depending on the child restraint design, you may blockaccess to certain safety belt buckl

Attaching child safety seats with tether strapsMany forward-facing child safety seats include a tether strap whichextends from the back of the child s

2. Locate the correct anchor for theselected seating position.3. Open the tether anchor cover.4. Clip the tether strap to theanchor as shown.If the te

Although the lap/shoulder belt will provide some protection, childrenwho have outgrown a typical child seat are still too small for lap/shoulderbelts

Types of booster seatsThere are generally two types of belt-positioning booster seats: backlessand high back. Always use booster seats in conjunction

Brake system warning light: Toconfirm the brake system warninglight is functional, it willmomentarily illuminate when theignition is turned to the on

Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, a

Follow all instructions provided by the manufacturer of the booster seat.WARNING: Never place, or allow a child to place, the shoulderbelt under a chi

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADINGTire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereappli

WARNING: The traction grade assigned to this tire is based onstraight-ahead braking traction tests, and does not includeacceleration, cornering, hydro

Increasing the inflation pressure beyond this pressure will not increasethe tire’s load carrying capability.• kPa: Kilopascal, a metric unit of air pr

WARNING: Under-inflation is the most common cause of tirefailures and may result in severe tire cracking, tread separationor “blowout”, with unexpecte

Note: If you have to drive a distance to get air for your tire(s), checkand record the tire pressure first and add the appropriate air pressurewhen yo

Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them

U.S. DOT Tire Identification Number (TIN)Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the s

WARNING: When mounting replacement tires and wheels, youshould not exceed the maximum pressure indicated on thesidewall of the tire to set the beads w

Charging system: Illuminates whenthe battery is not charging properly.If it stays on while the engine isrunning, there may be a malfunctionwith the ch

Safety practicesDriving habits have a great deal to do with your tire mileage and safety.• Observe posted speed limits• Avoid fast starts, stops and t

Tire rotationRotating your tires at the recommended interval (as indicated in theScheduled Maintenance Guide chapter) will help your tires wear moreev

Information on “P” type tiresP215/65R15 95H is an example of atire size, load index and speedrating. The definitions of theseitems are listed below. (

Note: You may not find this information on all tires because it is notrequired by federal law.Letter rating Speed rating - mph (km/h)M 81 mph (130 km/

11. Maximum Load: Indicates the maximum load in kilograms andpounds that can be carried by the tire. Refer to the Safety ComplianceCertification Label

Additional information contained on the tire sidewall for “LT” typetires“LT” type tires have some additionalinformation beyond those of “P”type tires;

Information on “T” type tires“T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below:T145/8

TIRE PRESSURE MONITORING SYSTEM (TPMS)Each tire, including the spare (ifprovided), should be checkedmonthly when cold and inflated tothe inflation pre

The tire pressure monitoring system complies with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing tw

Understanding your tire pressure monitoring system (TPMS)The tire pressure monitoring system measures pressure in your four roadtires and sends the ti

Low tire pressure warning:Illuminates when your tire pressureis low. If the light remains on atstart up or while driving, the tirepressure should be c

When you believe your system is not operating properlyThe main function of the tire pressure monitoring system is to warn youwhen your tires need air.

When inflating your tiresWhen putting air into your tires (such as at a gas station or in yourgarage), the tire pressure monitoring system may not res

Note: The suspension insulation and bumpers will help prevent vehicledamage. Do not remove these components from your vehicle when usingsnow tires and

Payload – is the combined weight of cargo and passengers that thevehicle is carrying. The maximum payload for your vehicle can be foundon the Tire Lab

Example only:Cargo Weight – includes all weight added to the Base Curb Weight,including cargo and optional equipment. When towing, trailer tongue load

GAWR (Gross Axle Weight Rating) – is the maximum allowableweight that can be carried by a single axle (front or rear). Thesenumbers are shown on the S

• Example only:WARNING: Exceeding the Safety Compliance Certification Labelvehicle weight rating limits could result in substandard vehiclehandling or

GCW (Gross Combined Weight) – is the weight of the loaded vehicle(GVW) plus the weight of the fully loaded trailer.GCWR (Gross Combined Weight Rating)

2. Determine the combined weight of the driver and passengers that willbe riding in your vehicle.3. Subtract the combined weight of the driver and pas

1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now youhave the load capacity to transport the cement and your friend home.In metric units,

Turn signal: Illuminates when theleft or right turn signal or thehazard lights are turned on. If theindicators stay on or flash faster, check for a bu

WARNING: Towing trailers beyond the maximum recommendedgross trailer weight exceeds the limit of the vehicle and couldresult in engine damage, transmi

Trailer lampsTrailer lamps are required on most towed vehicles. Make sure all runninglights, brake lights, turn signals and hazard lights are working.

Launching or retrieving a boatDisconnect the wiring to the trailer before backing the trailerinto the water. Reconnect the wiring to the trailer after

STARTINGPositions of the ignition1. Off— shuts off the engine and allaccessories/locks the gearshift leverand allows key removal.2. Accessory— allows

WARNING: If you smell exhaust fumes inside your vehicle, haveyour dealer inspect your vehicle immediately. Do not drive if yousmell exhaust fumes.Impo

5. Turn the key to 3 (on) withoutturning the key to 4 (start).Some warning lights will briefly illuminate. See Warning lights andchimes in the Instrum

You may experience a decrease in peak performance when the engine iscold when operating on E85ethanol.Do not crank the engine for more than 10 seconds

ENGINE BLOCK HEATER (IF EQUIPPED)An engine block heater warms the engine coolant which aids in startingand allows the heater/defroster system to respo

• To reduce the risk of electrical shock, do not use your heater withungrounded electrical systems or two pronged (cheater) adapters.Also ensure that

BRAKESYour service brakes are self-adjusting. Refer to the scheduledmaintenance information for scheduled maintenance.Occasional brake noise is normal

Engine coolant temperaturegauge: Indicates engine coolanttemperature. At normal operatingtemperature, the needle will be inthe normal range (between “

The ABS operates by detecting theonset of wheel lockup during brakeapplications and compensates forthis tendency. The wheels areprevented from locking

Parking brakeApply the parking brake wheneverthe vehicle is parked.To set the parking brake:1. Move the gearshift to P (Park).2. Press pedal downward.

TRACTION CONTROL (IF EQUIPPED)The traction control system helps you maintain the stability andsteerability of your vehicle, especially on slippery roa

STEERINGTo help prevent damage to the power steering system, never hold thesteering wheel at its furthest turning points (until it stops) for more tha

If you exceed the load limit, the rear air suspension may not operate.The air suspension shut-off switch islocated on the left side of the trunk.If th

If the fuse is not blown, perform the following procedure:1. Apply the parking brake, turn the ignition to the accessory position.2. Locate the access

To put your vehicle in gear:• Start the engine• Press the brake pedal• Move the gearshift lever into the desired gearTo put your vehicle in P (Park):•

• O/D OFF lamp is illuminated.• Provides engine braking.• Use when driving conditions cause excessive shifting from O/D toother gears. Examples: hilly

DRIVING THROUGH WATERIf driving through deep or standingwater is unavoidable, proceed veryslowly especially when the depth isnot known. Never drive th

ROADSIDE ASSISTANCEGetting roadside assistanceTo fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside

• With message centerSee TRIP A/B under Message centerin this chapter.Tachometer: Indicates the enginespeed in revolutions per minute.Driving with you

Canadian customers refer to your Warranty Guide or visit ourwebsite at www.ford.ca for information on:Using roadside assistanceComplete the roadside a

The fuel pump shut-off switch islocated on the left side of the trunkbehind the left rear tail light and thetrunk liner.Use the following procedure to

Note: Always replace a fuse with one that has the specified amperagerating. Using a fuse with a higher amperage rating can cause severe wiredamage and

The fuses are coded as follows.Fuse/RelayLocationFuse AmpRatingProtected Circuits1 10A Ignition (START) - Starter relaycoil, DTRS2 7.5A Power mirrors,

Fuse/RelayLocationFuse AmpRatingProtected Circuits8 10A Electronic automatic temperaturecontrol (EATC) module (vehiclesequipped with EATC only)9 7.5A

Fuse/RelayLocationFuse AmpRatingProtected Circuits21 10A LCM (Right-hand low beam)22 10A Ignition (ON/START) - Restraintcontrol module (RCM), Occupant

Power distribution boxThe power distribution box is located in the engine compartment. Thepower distribution box contains high-current fuses that prot

Fuse/RelayLocationFuse AmpRatingProtected Circuits4 20A* Fuel relay feed5 10A* Rear air suspension module (RASM)6 15A* Alternator regulator7 30A* PCM

Fuse/RelayLocationFuse AmpRatingProtected Circuits102 50A** Cooling fan103 50A** Instrument panel (I/P) fuse box feed#1, I/P fuses 10, 12, 14, 16 and

Fuse/RelayLocationFuse AmpRatingProtected Circuits117 50A** Police accessory and PDB (Policevehicles only)118 50A** Rear power point or Police right-h

Seating and Safety Restraints 89Seating 89Safety restraints 97Airbags 111Child restraints 124Tires, Wheels and Loading 142Tire information 142Tire inf

Your display can show up to three reconfigurable telltales at one time.What ever is displayed in the top left corner has the highest priority.Premium

CHANGING THE TIRESIf you get a flat tire while driving, do not apply the brake heavily.Instead, gradually decrease your speed. Hold the steering wheel

A dissimilar spare tire/wheel is defined as a spare tire and/or wheel thatis different in brand, size or appearance from the road tires and wheelsand

The usage of a full-size dissimilar spare tire/wheel can lead toimpairment of the following:• Handling, stability and braking performance• Comfort and

Removing the spare tire and jack1. Remove the spare tire and thejack. The jack could be located:• A — behind the mini spare tire or• B — behind the fu

Tire change procedureWARNING: When one of the front wheels is off the ground, thetransmission alone will not prevent the vehicle from moving orslippin

Before placing the jack under the vehicle, NOTE the jack locationmarkings:JACK LOCATIONThe jack location markings can befound on the lower outer edge

7. Remove the jack and fully tightenthe lug nuts in the order shown.Refer to Wheel lug nut torquespecifications later in this chapterfor the proper lu

Note: Inspect the wheel pilot holeprior to installation. If there isvisible corrosion in wheel pilot hole,remove loose particles by wipingwith clean r

4. Check all battery terminals and remove any excessive corrosion beforeyou attach the battery cables. Ensure that vent caps are tight and level.5. Tu

Jump starting1. Start the engine of the booster vehicle and run the engine atmoderately increased speed.2. Start the engine of the disabled vehicle.3.

The DTE function will display FUEL LEVEL LOW and sound a tone forone second when you have approximately 50 miles (80 km) to empty. Ifyou RESET this wa

WRECKER TOWINGIf you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, y

Emergency towingIn case of a roadside emergency with a disabled vehicle (without accessto wheel dollies, car hauling trailer, or flatbed transport veh

GETTING THE SERVICES YOU NEEDWarranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehi

In Canada:Mailing address (Ford vehicles)Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4Teleph

In the United States, a warranty dispute must be submitted to the BBBAUTO LINE before taking action under the Magnuson-Moss WarrantyAct, or to the ext

You are required to submit your warranty dispute to BBB AUTO LINEbefore asserting in court any rights or remedies conferred by CaliforniaCivil Code Se

You can get more information by calling BBB AUTO LINE at1-800-955-5100, or writing to:BBB AUTO LINE4200 Wilson Boulevard, Suite 800Arlington, Virginia

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADABefore exporting your vehicle to a foreign country, contact theappropriate foreign embassy or consulate.

If your vehicle must be serviced while you are traveling or living in theMiddle East, contact the nearest authorized dealer. If the authorizeddealer c

REPORTING SAFETY DEFECTS (U.S. ONLY)If you believe that your vehicle hasa defect which could cause a crashor could cause injury or death, youshould im

TIMERTimer displays the trip elapsed drive time.To operate, do the following:1. Press and release RESET in order to start the timer.2. Press and relea

WASHING THE EXTERIORWash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft威 Detail Wash (ZC-3-A), which i

WAXING• Wash the vehicle first.• Use a quality wax that does not contain abrasives.• Do not allow paint sealant to come in contact with any non-body(l

• Do not spray a hot engine with cold water to avoid cracking theengine block or other engine components.• Spray Motorcraft威 Engine Shampoo and Degrea

WINDOWS AND WIPER BLADESThe windshield, rear and side windows and the wiper blades should becleaned regularly. If the wipers do not wipe properly, sub

• Be certain to wash or wipe your hands clean if you have been incontact with certain products such as insect repellent and suntanlotion in order to a

• If a ring forms on the fabric after spot cleaning, clean the entire areaimmediately (but do not oversaturate) or the ring will set.• Do not use hous

Regular cleaning and conditioning will maintain the appearance of theleather.CleaningFor dirt, use a vacuum cleaner then use a clean, damp cloth or so

FORD AND LINCOLN CAR CARE PRODUCTSYour Ford or Lincoln authorized dealer has many quality productsavailable to clean your vehicle and protect its fini

SERVICE RECOMMENDATIONSTo help you service your vehicle, we provide scheduled maintenanceinformation which makes tracking routine service easy.If your

Working with the engine on1. Set the parking brake and shift to P (Park).2. Block the wheels.WARNING: To reduce the risk of vehicle damage and/orperso

TEXT SIZEPress SELECT to change the display text size:• NORMAL• LARGEUNITSDisplays the current units English or Metric.Press SELECT to change the disp

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT1. Brake fluid reservoir2. Engine oil dipstick3. Windshield washer fluid reservoir4. Air filter assemb

WINDSHIELD WASHER FLUIDAdd fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely.Only use a washer

To prolong the life of the wiper blades, it is highly recommended toscrape off the ice on the windshield before turning on the wipers. Thelayer of ice

• If the oil level is below thismark, engine oil must be addedto raise the level within thenormal operating range.• If required, add engine oil to the

Engine oil and filter recommendationsLook for this certificationtrademark.Use SAE 5W-20 engine oilOnly use oils certified for gasoline engines by the

BATTERYYour vehicle is equipped with aMotorcraft威 maintenance-freebattery which normally does notrequire additional water during itslife of service.If

WARNING: Keep batteries out of reach of children. Batteriescontain sulfuric acid. Avoid contact with skin, eyes or clothing.Shield your eyes when work

If the battery has been disconnected or a new battery has been installed,the clock and radio settings must be reset once the battery isreconnected.• A

When the engine is cold, check thelevel of the engine coolant in thereservoir.• The engine coolant should be at the FULL COLD level, or within theCOLD

WARNING: Do not add engine coolant when the engine is hot.Steam and scalding liquids released from a hot cooling systemcan burn you badly. Also, you c

The message center will display the last selected feature if there are nomore warning messages. This allows you to use the full functionality ofthe me

Add the proper mixture of coolant and water to the cooling system byfollowing these steps:1. Before you begin, turn the engine off and let it cool.2.

Fill your engine coolant reservoir as outlined in Adding engine coolantin this section.Severe climatesIf you drive in extremely cold climates:• It may

• The service engine soon indicator light will illuminate.• The message center (if equipped) will display COOLANT OVERTEMPERATURE.• Thesymbol will ill

WARNING: Never remove the coolant reservoir cap while theengine is running or hot.5. Re-start the engine and take your vehicle to an authorized dealer

Observe the following guidelines when handling automotive fuel:• Extinguish all smoking materialsand any open flames beforefueling your vehicle.• Alwa

amount of gasoline is added to make it unfit for beverage use. Theresulting ethanol blend is called denatured fuel ethanol meaning that it isdenatured

RefuelingWARNING: Fuel vapor burns violently and a fuel fire can causesevere injuries. To help avoid injuries to you and others:• Read and follow all

At the next opportunity, safely pull off of the road, remove the fuel fillercap, align the cap properly and reinstall it. The check fuel caplightor CH

Note: Use of any fuel other than those recommended may causepowertrain damage, a loss of vehicle performance, and repairs may notbe covered under warr

“Premium” unleaded gasoline is not recommended for vehicles designedto use “Regular” unleaded gasoline because it may cause these problemsto become mo

FUEL LEVEL LOW — Displayed as an early reminder of a low fuelcondition. Warning message can be reset by pressing the RESET button,but will return afte

ESSENTIALS OF GOOD FUEL ECONOMYMeasuring techniquesYour best source of information about actual fuel economy is you, thedriver. You must gather inform

Calculating fuel economy1. Fill the fuel tank completely and record the initial odometer reading(in miles or kilometers).2. Each time you fill the tan

• You may want to turn off the speed control in hilly terrain ifunnecessary shifting between the top gears occurs. Unnecessaryshifting of this type co

EMISSION CONTROL SYSTEMYour vehicle is equipped with various emission control components and acatalytic converter which will enable your vehicle to co

Do not make any unauthorized changes to your vehicle or engine. Bylaw, vehicle owners and anyone who manufactures, repairs, services,sells, leases, tr

Readiness for Inspection/Maintenance (I/M) testingSome state/provincial and local governments may haveInspection/Maintenance (I/M) programs to inspect

2. While the engine idles, turn the steering wheel left and right severaltimes.3. Turn the engine off.4. Check the fluid level in thereservoir. It sho

Automatic transmission fluid expands when warmed. To obtain anaccurate fluid check, drive the vehicle until it is at normal operatingtemperature (appr

The transmission fluid should be inthis range if at normal operatingtemperature (150°F-170°F[66°C-77°C]).The transmission fluid should be inthis range

AIR FILTERRefer to scheduled maintenance information for the appropriateintervals for changing the air filter element.When changing the air filter ele

AUDIO SYSTEMSAM/FM stereo (if equipped)WARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury. Ford strongly reco

VEHICLE STORAGEIf you plan on storing your vehicle for an extended period of time(30 days or more), refer to the following maintenance recommendations

Note: During extended periods of vehicle storage (30 days or more),fuel may deteriorate due to oxidation. Add Motorcraft威 Gas Stabilizer orequivalent

• Check the exhaust for any foreign material that may have collectedduring storage.• Check tire pressures and set tire inflation per the Tire Label.•

MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIESItem CapacityFord part name orequivalentFord part number / FordspecificationBrake fluidBetween MIN an

Item CapacityFord part name orequivalentFord part number / FordspecificationHinges, latches,striker plates, fuelfiller door hinge andseat tracks—Multi

Item CapacityFord part name orequivalentFord part number / FordspecificationWindshield washerfluidFill as requiredMotorcraft威 PremiumWindshield Washer

ENGINE DATAEngine 4.6L V8 engine 4.6L FFV V8 engineCubic inches 281 281Required fuel Minimum 87 octane Minimum 87 octane orEthanol (E85)Firing order 1

IDENTIFYING YOUR VEHICLESafety Compliance Certification LabelThe National Highway Traffic SafetyAdministration Regulations requirethat a Safety Compli

The Vehicle Identification Number (VIN) contains the followinginformation:1. World manufacturer identifier2. Brake system / Gross VehicleWeight Rating

This information is intended to aid the operators of police or fleetvehicles (used in severe duty, high mileage operations) in understandingthe requir

1. Seek: Press / to find thenext strong station down/up thefrequency band.2. Tune: Press/ to manuallychange radio frequency down/up.3. AM/FM: Press to

Driving in the overdrive cancel mode for prolonged periods at high speedswill deteriorate performance and may cause extensive engine damage.Crown Vict

REAR AXLEAxle break-in – Police and middle eastern countries onlyRear axles in vehicles destined for use by police or in middle easterncountries are e

Alternator - policeThe high-output alternator provides 200 amperes of current to supportthe high power requirements of modern police equipment. Output

TaxiPin Function Gauge Color1 Not used — —2 Vehicle speed signal 20 Gray/Black3 Battery saver 18 Light green/Orange4 50A Battery 10 Light green5 Not u

Headlight flashers (wig-wags) - policeAn interfacing connector is provided on the headlight circuit for use ofthe headlights as alternating flashers (

WHEELS/TIRES/BRAKESWheel rims - policeTo withstand the demands placed on vehicles driven under heavy dutyservice conditions, Ford Motor Company instal

Each road tire, as well as the spare,is equipped with a tire pressuresensor fastened to the inside of therim, opposite (180 degrees) fromthe valve ste

TPMS reset tips:• To reduce the chances of interference from another vehicle, the TPMSreset procedure should be performed at least three feet (one met

4. Press and hold the brake pedalfor two seconds, then release.5. Turn the ignition to off - DONOT remove the key.6. Cycle the ignition from off to on

8. Left front tire: Place the TPMS reset tool against the left front tirewhere the tire meets the rim, opposite from the valve stem (1) as shown.This

AM/FM Stereo Single CD Premium audio system (if equipped)WARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury.

If after repeating the procedure and two short beeps are heard when theignition is turned to off, seek assistance from your authorized dealer.Brakes -

Calibrated speedometer - policeDeviations from true road speeds are minimized by a calibratedspeedometer head which gives both miles-per-hour (0–140 m

Aftermarket equipment installationFord has developed a Police Interceptor Modifier Guide to assist thevehicle modifier in safely installing police equ

WARNING: Following the trunk packing considerations, also onthe www.fleet.ford.com website, is the most meaningful methodof reducing risk. If your dep

This information is divided into three categories:• Carrying not recommended• Carry with caution• Low risk itemsWARNING: Carrying not recommended – Th

3. Ammunition – The safest location for ammunition is the forwardpackage shelf and on the side shelves. It is recommended that a plasticstorage contai

3. A firm strike on the cover (about 20 lb–ft [89 N•m] of force) willdeploy the system any time the key or engine is turned on.In the event of a manua

Ballistic door panels (if equipped)Your vehicle may be equipped with ballistic door panels on one or bothof the front doors. Doors equipped with a bal

The above illustration is an outside view of the left front door. Theshaded area represents the area covered by the ballistic door panel.Removing the

WARNING: Do not place objects or mount equipment in front ofthe airbag module cover or in front of the seat areas that maycome in contact with a deplo

3. TUNE: Press to manually go up() or down ( ) the radiofrequency.4. MUTE: Press to mute the playingmedia. Press again to return to theplaying media o

Figure 11. 9.5 inches (240 mm) from center of airbag door2. 15.7 inches (400 mm) from center of airbag door3. 28.5 inches (725 mm)No objects should be

Figure 21. 30.5 inches (775 mm). Cross section through center of vehicle(passenger side shown)1Crown Victoria Severe Duty2912011 Crown Victoria (cro)O

Figure 31. 23.6 inches (600 mm). Front passenger compartment2. 17 inches (430 mm). Front driverCrown Victoria Severe Duty2922011 Crown Victoria (cro)O

Figure 4 (if equipped)1. 8 inches (200 mm). From out board side of seat2. 15 inches (380 mm). Forward of seat backFigure 5 (if equipped)3. 27.5 inches

Figure 61. Area on top of instrument panel. Equipment must not interferewith driver visibility.2. The airbag door must be kept clear for deployment of

Figure 71. Area on top of instrument panel2. Area in front of center console from tunnel up to instrument panel3. Prisoner screen4. 10 inches (254 mm)

Figure 81. Area on top of instrument panel. Equipment must not interferewith driver visibility.2. Area on tunnel between seats3. 9 inches (229 mm)4. 1

Airbags must be allowed to fully deploy without restriction. Thedeployment of airbags is not compatible with any configuration of policeequipment moun

Is there a problem with transporting a front seat passenger whohas their hands restrained behind their body?This is not a normal riding position for a

FORD CUSTOM ACCESSORIES FOR YOUR VEHICLEA wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of C

Maintenance and Specifications 228Engine compartment 230Engine oil 232Battery 235Engine coolant 237Fuel information 243Air filter(s) 259Part numbers 2

Autoset: Allows you to set the strongest local radio stations withoutlosing your original manually set preset stations for AM/FM1/FM2. PressMENU until

For maximum vehicle performance, keep the following information inmind when adding accessories or equipment to your vehicle:• When adding accessories,

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)More than 30 million Ford and Lincoln owners have discovered thepowerful protection of Ford ESP. It is the

Ford ESP Can Quickly Pay for ItselfOne service bill – the cost of parts and labor – can easily exceed theprice of your Ford ESP Service Contract. With

Ford Extended Service Plan3032011 Crown Victoria (cro)Owners Guide, 2nd PrintingUSA (fus)

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is

GENERAL MAINTENANCE INFORMATIONWhy maintain your vehicle?This guide describes the scheduled maintenance required for your vehicle.Carefully following

Chemicals or additives not approved by Ford are not required for factoryrecommended maintenance. In fact, Ford Motor Company recommendsagainst the use

Value shopping for your vehicle’s maintenance needsYour dealership recognizes the competitive landscape of maintenance andlight repair automotive serv

Multi-point inspectionIn order to keep your vehicle running right, it is important to have thesystems on your vehicle checked regularly. This can help

Scheduled Maintenance Guide3092011 Crown Victoria (cro)Owners Guide, 2nd PrintingUSA (fus)

12. CD: Press to enter CD mode if a CD is already present in the system.In radio mode, the CD icon will appear in the display if a CD is loadedinto th

NORMAL SCHEDULED MAINTENANCE AND LOGThe following section contains the “Normal Schedule”. This schedule ispresented at specific mileage (kilometer) in

Miles (x 1,000)* 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75Kilometers (x 1,000)* 12 24 36 48 60 72 84 96 108 120Months* 6 12 18 24 30 36 42 48 54 60Change

Miles (x 1,000)* 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150Kilometers (x 1,000)* 132 144 156 168 180 192 204 216 228 240Months* 66 72 78 84 90 96

Every 15,000 miles(24,000 km)Replace cabin air filter (if equipped)Every 30,000 miles(48,000 km)Replace climate-controlled seat filter (ifequipped)Rep

Maintenance schedule logDEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDAT

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

SPECIAL OPERATING CONDITIONSIf you operate your vehicle primarily in one of the more demandingconditions listed below, you will need to have some item

Extensive idling and/or low-speed driving for long distances as in heavycommercial use such as delivery, taxi, patrol car or liveryInspect frequently,

Crown Victoria police interceptor & taxi, and Executive Series Town Carequipped with engine idle hour meterInspect frequently, service asrequired–

WARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury. Ford strongly recommends thatdrivers use extreme caution

ENGINE IDLE HOUR METER (IF EQUIPPED):Your vehicle may be equipped with an idle meter to indicate how muchtime the vehicle is idling in P (Park) or N (

Operating in dusty conditions such as unpaved or dusty roadsInspect frequently, service asrequired– Replace cabin air filter (if equipped)– Replace en

Special operating condition logDEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER

DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DAT E:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HO

EXCEPTIONSIn addition, there are several exceptions to the Normal Schedule. Theyare listed below:Normal vehicle axle maintenance❑Rear axles and power

ENGINE COOLANT CHANGE RECORDInitial change 6 years or 105,000 miles (168,000 km)(whichever comes first)After initial change Every 3 years or 45,000 mi

AABS (see Brakes) ...179Accessory delay ...68Airbags (police) ...288Airbag supplemental

Cleaning your vehicleengine compartment ...221instrument panel ...223interior ...224plas

dipstick ...232filter, specifications ...234, 262recommendations ...234refill capacities ...

positioning ...200storage ...200Jump-starting your vehicle ...207KKeyless entry syste

5. Phone/mute: Press to mute theplaying media. Press again to returnto the playing media or turn thevolume control to adjust the volume.6. SEL/TEXT: U

Power mirrors ...69Power point ...67Rear (police) ...273Power steering

Steering wheelcontrols ...72tilting ...66Suspensionheavy duty (police) ...

Press SEL-TEXT control again to disable the feature whenCOMPRESS ON is displayed. When activated, the compression icon willappear in the display.Occup

9. TUNE: Press to manually go upor down the radio frequency.CAT: CAT is only available when equipped with Satellite Radio. Yoursystem may be equipped

18. CD/TAPE: Press to switchbetween CD and TAPE mode. Inradio and tape mode, the CD iconwill appear in the display if a CD is loaded into the system.1

WARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury. Ford strongly recommends thatdrivers use extreme caution

6. BASS: Press BASS; thenpress SEL-TEXT todecrease/increase the level of bassoutput.TREB (Treble): Press TREB; thenpressSEL-TEXT todecrease/increase t

FIND Program type: Allows you to search RDS-equipped stations for acertain category of music format: Classic, Country, Info, Jazz, Oldies,R&B, Rel

CONGRATULATIONSCongratulations on acquiring your new Ford Motor Company product.Please take the time to get well acquainted with your vehicle by readi

Setting the clock: Press MENU until SELECT HOUR or SELECT MINSis displayed. Press SEL-TEXT to increase/decrease thehours/minutes. Press MENU again to

GENERAL AUDIO INFORMATIONRadio frequencies: AM and FM frequencies are established by theFederal Communications Commission (FCC) and the Canadian Radio

CD/CD player care:Do:• Handle discs by their edges only. Never touch the playing surface.• Inspect discs before playing. Clean only with an approved C

MANUAL HEATING AND AIR CONDITIONING SYSTEM(IF EQUIPPED)1. Fan speed adjustment: Controlsthe volume of air circulated in thevehicle.2. Temperature sele

• A small amount of air may be felt from the floor vent regardless of theair distribution setting that is selected.During extreme high ambient tempera

3. Fan speed: Turn to manually increase or decrease fan speed.4. DEF(Defrost): Distributes outside air through the windshielddefroster vents and the s

During extreme high ambient temperatures when idling stationary forextended periods of time in gear, it is recommended to run the A/C inthe MAX A/C po

HEADLAMP CONTROLTurns the lamps off.Turns on the parkinglamps, instrument panel lamps,license plate lamps and tail lamps.Turns the headlamps on.Autola

Fog lamp control (if equipped)With the ignition on, the fog lampscan be turned on when theheadlamp control is pulled towardyou and is in any of the fo

WARNING: Always remember to turn on your headlamps atdusk or during inclement weather. The Daytime Running Light(DRL) System does not activate your ta

Warning symbols on your vehicleWhen you see this symbol, it isimperative that you consult therelevant section of this guide beforetouching or attempti

• (1) 8 feet (2.4 meters)• (2) Center height of lamp toground• (3) 25 feet (7.6 meters)• (4) Horizontal reference line• (5) Center of headlamps• (6) C

8. Locate the horizontal adjuster foreach headlamp. Turn it clockwise orcounterclockwise and place the leftedge of the high intensity area evenwith th

To see a clearer light pattern foradjusting, you may want to blockthe light from one headlamp whileadjusting the other.5. Locate the vertical adjuster

If equipped with remote keyless entry, the courtesy lamp will illuminatewhenever any door is opened and will remain on for 25 seconds after thedoor is

Using the right bulbsReplacement bulbs are specified in the chart below. Headlamp bulbsmust be marked with an authorized “D.O.T.” for North America an

Replacing exterior bulbsCheck the operation of all bulbs frequently.Replacing headlamp bulbs (Crown Victoria only)To remove the headlamp bulb:1. Make

To install the new bulb:WARNING: Handle a halogen headlamp bulb carefully and keepout of children’s reach. Grasp the bulb only by its plastic baseand

3. Remove two retainers and pullheadlamp assembly forward toexpose bulb.4. Remove the bulb socket byrotating it counterclockwise, thenpulling it out o

5. Rotate the bulb socketcounterclockwise and remove fromlamp assembly.6. Carefully pull bulb straight out ofthe socket and push in the new bulbuntil

8. Carefully push the carpet back in to place and install the retainer.Replacing license plate lamp bulbs1. Make sure headlamp switch is inthe off pos

Do not add friction modifier compounds or special break-in oils sincethese additives may prevent piston ring seating. See Engine oil in theMaintenance

3. Carefully pull the bulb socket outof the lamp assembly.4. Pull the bulb straight out of thesocket and push in the new bulb.To install, reverse the

WARNING: Handle a halogen headlamp bulb carefully and keepout of children’s reach. Grasp the bulb only by its plastic baseand do not touch the glass.

Note: The parking lamp/turn signal bulbs should not be removed fromthe lamp until just before a replacement bulb is installed. Removing thebulb for an

Replacing license plate lamp bulbs1. Make sure the headlamp switch isin the off position, then remove twoscrews, grommets and the licenseplate lamp as

Replacing high-mount brakelamp bulbs1. Remove two screws from thelamp assembly.2. Carefully lift the lamp assemblyup for access to the bulbs.3. Carefu

MULTI-FUNCTION LEVERWindshield wiper: Rotate the endof the control away from you toincrease the speed of the wipers;rotate towards you to decrease the

TILT STEERING WHEELTo adjust the steering wheel:1. Pull and hold the steering wheelrelease control toward you.2. Move the steering wheel up ordown unt

CENTER CONSOLE (IF EQUIPPED)Your vehicle may be equipped with a variety of console features. Theseinclude:• Utility compartment• Power point (inside s

POWER WINDOWSWARNING: Do not leave children unattended in the vehicle anddo not let children play with the power windows. They mayseriously injure the

INTERIOR MIRRORThe interior rear view mirror has two pivot points on the support armwhich lets you adjust the mirror up or down and from side to side.

your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威Vehicle Health Report, you consent that certain diagnostic informationmay als

Heated outside mirrors (if equipped)Both mirrors are heatedautomatically to remove ice, mistand fog when the rear windowdefrost is activated.Do not re

SPEED CONTROL (IF EQUIPPED)With speed control set, you can maintain a set speed without keepingyour foot on the accelerator pedal.WARNING: Do not use

Resuming a set speedPress and release RESUME. This will automatically return the vehicle tothe previously set speed.Increasing speed while using speed

Climate control featuresTEMP +/–: Press to increase ordecrease the interior temperature.POSITIVE RETENTION FLOOR MATWARNING: Do not install additional

KEYSThe vehicle is equipped with a master key which will access the vehicle’sdoors, trunk, glove box, ignition and remote trunk release.POWER DOOR LOC

AutounlockThe autounlock feature will unlock all doors when:• the ignition has been in the on position, all doors are closed, and thevehicle has been

8. After having waited the necessary time for the programming toconfirm, turn the ignition to the off position.Once disabled, the autolock or autounlo

To open the luggage compartmentdoor (lid) from within the luggagecompartment, pull the illuminated“T” shaped handle and push up onthe trunk lid. The h

REMOTE ENTRY SYSTEM (IF EQUIPPED)This device complies with part 15 of the FCC rules and with RSS-210 ofIndustry Canada. Operation is subject to the fo

Press again within three seconds to receive confirmation that thevehicle was successfully locked. Note: If all vehicle doors and the trunkare closed u

To read data recorded by an EDR, special equipment is required,and access to the vehicle or the EDR is needed. In addition to thevehicle manufacturer,

To replace the battery:1. Twist a thin coin between the twohalves of the remote entrytransmitter near the key ring. DONOT TAKE THE RUBBER COVERAND CIR

• Perform the following programming procedure yourself:Note: Ensure the brake pedal is notpressed during this sequence.Place the key in the ignition a

SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED)With the keyless entry keypad, youcan:• lock or unlock the vehicle doorswithout using the key.• open the

4. Press 3 • 4 to store the second personal code.5. The doors will again lock then unlock to confirm programming of thenew code.To store a third perso

Locking doors with the keyless entry systemIt is not necessary to enter the factory-set code prior to locking all doors.To lock the doors, press 7 • 8

Radio type approval numbers for Immobilizer System PATS XCVRIf the type approval of your immobilizer system is inspected in one of thecountries listed

Changes or modifications not expressly approved by the partyresponsible for compliance could void the user’s authority tooperate the equipment.Your ve

Automatic disarmingSwitching the ignition to the on position with a coded key disarms thevehicle.• The theft indicator on the instrument panel will il

3. Within ten seconds of removing the first coded key, insert the secondpreviously programmed coded key into the ignition and turn the ignitionfrom 1

SEATINGAdjustable head restraintsYour vehicle is equipped with front row outboard head restraints that arevertically adjustable.WARNING: To minimize t

CELL PHONE USEThe use of Mobile Communications Equipment has become increasinglyimportant in the conduct of business and personal affairs. However,dri

3. Lower the head restraint bypressing and holding the guidesleeve adjust/release button andpushing down on the head restraint.Properly adjust the hea

2. Simultaneously press and holdboth the adjust/release button andthe unlock/remove button, then pullup on the head restraint.To reinstall the adjusta

Lift handle to move seat forward orbackward.Pull lever up to adjust seatback.WARNING: Beforereturning the seatback to itsoriginal position, make sure

To adjust the front seatback usingthe manual recliner:• Lift and hold the handle locatedon the side of the seat.• Lean against the seatback toadjust i

WARNING: To reduce the risk of possible serious injury: Do nothang objects off seat back or stow objects in the seatback mappocket (if equipped) when

Press to move the front portion ofthe seat cushion up or down.Press to move the rear portion ofthe seat cushion up or down.Using the power lumbar supp

Heated seats (if equipped)WARNING:Persons who are unable to feel pain to the skinbecause of advanced age, chronic illness, diabetes, spinal cordinjury

REAR SEATSSeat-mounted cup holders and armrest storage compartment(if equipped)To access the cup holders, fold thearmrest down.WARNING: Use only soft

• The electrical wiring for the airbags, crash sensor(s), safety beltpretensioners, front safety belt usage sensors, driver seat positionsensor, front

Front passenger sensing systemFor airbags to do their job they must inflate with great force, and thisforce can pose a potentially deadly risk to occu