Ford 2011 Crown Victoria v.1 Manuel d'utilisateur

Introduction 4Instrument Cluster 12Warning lights and chimes 12Gauges 17Message center 19Entertainment Systems 26AM/FM stereo 26AM/FM stereo with CD 2

These are some of the symbols you may see on your vehicle.Vehicle Symbol GlossarySafety AlertSee Owner’s GuideFasten Safety Belt Airbag - FrontAirbag

WARNING: Safety belts and seats can become hot in a vehiclethat has been closed up in sunny weather; they could burn asmall child. Check seat covers a

Restraint of pregnant womenWARNING: Always ride and drive with your seatback uprightand the safety belt properly fastened. The lap portion of thesafet

Shorten and fasten the belt whennot in use.Safety belt locking modesThe front outboard and rear safety restraints in the vehicle arecombination lap an

How to use the automatic locking mode• Buckle the combination lap andshoulder belt.• Grasp the shoulder portion andpull downward until the entirebelt

WARNING: After any vehicle collision, the safety belt system atall passenger seating positions must be checked by an authorizeddealer to verify that t

Front safety belt height adjustmentYour vehicle has safety belt heightadjustments for the driver and frontoutboard passenger. Adjust theheight of the

Belt-Minder姞The Belt-Minder威 feature is a supplemental warning to the safety beltwarning function. This feature provides additional reminders byinterm

If... Then...The driver’s or frontpassenger’s safety belt becomesunbuckled for approximatelyone minute while the vehicle istraveling at least 3 mph(5

Reasons given... Consider...“Traffic is light” Nearly 1 of 2 deaths occur insingle-vehicle crashes, many whenno other vehicles are around.“Belts wrink

Deactivating/activating the Belt-Minder姞 featureThe driver and front passenger Belt-Minder威 aredeactivated/activated independently. When deactivating/

Vehicle Symbol GlossaryPower WindowsFront/RearPower Window LockoutChild Safety DoorLock/UnlockInterior LuggageCompartment ReleasePanic Alarm Engine Oi

4. Within approximately seven seconds of the light turning off, bucklethen unbuckle the safety belt.• This will disable the Belt-Minder威 feature for t

WARNING: All occupants of the vehicle, including the driver,should always properly wear their safety belts, even when an airbag supplemental restraint

WARNING: Do not attempt to service, repair, or modify theairbag supplemental restraint systems or its fuses. See yourauthorized dealer.WARNING: The fr

WARNING: Front seating positions only: If seating two adultsand a child, Ford recommends properly restraining the child inthe center front seating pos

The airbags inflate and deflaterapidly upon activation. After airbagdeployment, it is normal to notice asmoke-like, powdery residue orsmell the burnt

sensors), the system wiring, the airbag system readiness light, the airbagbackup power and the airbag ignitors.WARNING: Several air bag system compone

Note: When the passenger airbag off light is illuminated, the passenger(seat mounted) side airbag may be disabled to avoid the risk of airbagdeploymen

• Restart the vehicle and have the person remain in this position forabout two minutes. This will allow the system to detect that personand enable the

ObjectsPass Airbag OffIndicator LampPassenger AirbagSmall (i.e. three-ringbinder, small purse,bottled water)Unlit DisabledMedium (i.e. heavybriefcase,

In case there is a problem with thefront passenger sensing system, theairbag readiness lamp in theinstrument cluster will stay lit.If the airbag readi

WARNING LIGHTS AND CHIMESStandard instrument clusterOptional instrument clusterWarning lights and gauges can alert you to a vehicle condition that may

Determining if the system is operationalThe SRS uses a readiness light in the instrument cluster or a tone toindicate the condition of the system. Ref

WARNING: All occupants of the vehicle should always weartheir safety belts even when an airbag SRS is provided.How does the side airbag system work?Th

to inflate in side-impact collisions, not roll-over, rear-impact, frontal ornear-frontal collisions, unless the collision causes sufficient lateraldec

SAFETY RESTRAINTS FOR CHILDRENSee the following sections for directions on how to properly use safetyrestraints for children. Also see Airbag suppleme

Recommendations for Safety Restraints for ChildrenChild size, height, weight, or ageRecommendedrestraint typeInfants ortoddlersChildren weighing 40 lb

• When possible, always properly restrain children twelve (12) years ofage and under in a rear seating position of your vehicle. Accidentstatistics su

WARNING: Always carefully follow the instructions andwarnings provided by the manufacturer of any child restraint todetermine if the restraint device

training to ensure that all children ages 0 to 16 are properly restrained inthe correct restraint system. Ford recommends checking with a NHTSACertifi

Airbags can kill or injure a child in a child seat. NEVER place arear-facing child seat in front of an active airbag. If you must use aforward-facing

1. Position the child safety seat in aseat with a combination lap andshoulder belt.2. Pull down on the shoulder beltand then grasp the shoulder beltan

Service Engine Soon: The ServiceEngine Soon indicator lightilluminates when the ignition is firstturned to the on position to checkthe bulb and to ind

4. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) for that seating position untilyou hear

9. Attach the tether strap (if the child seat is equipped). Refer toAttaching child safety seats with tether straps later in this chapter.10. Before p

1. Lengthen the lap belt. Tolengthen the belt, hold the tongueso that its bottom is perpendicularto the direction of webbing whilesliding the tongue u

LATCH compatible child safety seats have two rigid or webbing mountedattachments that connect to the two lower anchors at the LATCHequipped seating po

WARNING: Depending on where you secure a child restraint,and depending on the child restraint design, you may blockaccess to certain safety belt buckl

Attaching child safety seats with tether strapsMany forward-facing child safety seats include a tether strap whichextends from the back of the child s

2. Locate the correct anchor for theselected seating position.3. Open the tether anchor cover.4. Clip the tether strap to theanchor as shown.If the te

Although the lap/shoulder belt will provide some protection, childrenwho have outgrown a typical child seat are still too small for lap/shoulderbelts

Types of booster seatsThere are generally two types of belt-positioning booster seats: backlessand high back. Always use booster seats in conjunction

Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, a

Brake system warning light: Toconfirm the brake system warninglight is functional, it willmomentarily illuminate when theignition is turned to the on

Follow all instructions provided by the manufacturer of the booster seat.WARNING: Never place, or allow a child to place, the shoulderbelt under a chi

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADINGTire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereappli

WARNING: The traction grade assigned to this tire is based onstraight-ahead braking traction tests, and does not includeacceleration, cornering, hydro

Increasing the inflation pressure beyond this pressure will not increasethe tire’s load carrying capability.• kPa: Kilopascal, a metric unit of air pr

WARNING: Under-inflation is the most common cause of tirefailures and may result in severe tire cracking, tread separationor “blowout”, with unexpecte

when you get to the pump. It is normal for tires to heat up and the airpressure inside to go up as you drive.2. Remove the cap from the valve on one t

Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them

U.S. DOT Tire Identification Number (TIN)Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the s

WARNING: When mounting replacement tires and wheels, youshould not exceed the maximum pressure indicated on thesidewall of the tire to set the beads w

• Do not run over curbs or hit the tire against a curb when parkingWARNING: If your vehicle is stuck in snow, mud, sand, etc., donot rapidly spin the

Charging system: Illuminates whenthe battery is not charging properly.If it stays on while the engine isrunning, there may be a malfunctionwith the ch

• Rear-wheel drive (RWD)vehicles/Four-wheel drive(4WD)/All-wheel drive (AWD)vehicles (front tires at top ofdiagram)Sometimes irregular tire wear can b

Information on “P” type tiresP215/65R15 95H is an example of atire size, load index and speedrating. The definitions of theseitems are listed below. (

Note: You may not find this information on all tires because it is notrequired by federal law.Letter rating Speed rating - mph (km/h)M 81 mph (130 km/

12. Treadwear, Traction and Temperature Grades• Treadwear: The treadwear grade is a comparative rating based on thewear rate of the tire when tested u

Additional information contained on the tire sidewall for “LT” typetires“LT” type tires have some additionalinformation beyond those of “P”type tires;

Information on “T” type tires“T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below:T145/8

TIRE PRESSURE MONITORING SYSTEM (TPMS)Each tire, including the spare (ifprovided), should be checkedmonthly when cold and inflated tothe inflation pre

The tire pressure monitoring system complies with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing tw

Understanding your tire pressure monitoring system (TPMS)The tire pressure monitoring system measures pressure in your four roadtires and sends the ti

Low tire pressurewarning lightPossible cause Customer action requiredSolid warning light Tire(s)under-inflated1. Check your tire pressure toensure tir

Low tire pressure warning:Illuminates when your tire pressureis low. If the light remains on atstart up or while driving, the tirepressure should be c

Low tire pressurewarning lightPossible cause Customer action requiredFlashing warninglightSpare tire in use Your temporary spare tire is inuse. (This

check each tire to verify that no tire is flat. (If one or more tires are flat,repair as necessary.) Check air pressure in the road tires. If any tire

VEHICLE LOADING – WITH AND WITHOUT A TRAILERThis section will guide you in the proper loading of your vehicle and/ortrailer, to keep your loaded vehic

WARNING: The appropriate loading capacity of your vehicle canbe limited either by volume capacity (how much space isavailable) or by payload capacity

Cargo Weight – includes all weight added to the Base Curb Weight,including cargo and optional equipment. When towing, trailer tongue loadweight is als

• Example only:WARNING: Exceeding the Safety Compliance Certification Labelvehicle weight rating limits could result in substandard vehiclehandling or

GCW (Gross Combined Weight) – is the weight of the loaded vehicle(GVW) plus the weight of the fully loaded trailer.GCWR (Gross Combined Weight Rating)

Steps for determining the correct load limit:1. Locate the statement “The combined weight of occupants and cargoshould never exceed XXX kg or XXX lbs.

calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -540 = -103 kg. You will need to reduce the load weight by at least240 lb. (104

Safety chainsAlways connect the trailer’s safety chains to the frame or hook retainersof the vehicle hitch. To connect the trailer’s safety chains, cr

Turn signal: Illuminates when theleft or right turn signal or thehazard lights are turned on. If theindicators stay on or flash faster, check for a bu

Servicing after towingIf you tow a trailer for long distances, your vehicle will require morefrequent service intervals. Refer to Special operating co

Exceeding these limits may allow water to enter vehicle components:• Causing internal damage to the components.• Affecting driveability, emissions and

STARTINGPositions of the ignition1. Off— shuts off the engine and allaccessories/locks the gearshift leverand allows key removal.2. Accessory— allows

WARNING: If you smell exhaust fumes inside your vehicle, haveyour dealer inspect your vehicle immediately. Do not drive if yousmell exhaust fumes.Impo

5. Turn the key to 3 (on) withoutturning the key to 4 (start).Some warning lights will briefly illuminate. See Warning lights andchimes in the Instrum

You may experience a decrease in peak performance when the engine iscold when operating on E85ethanol.Do not crank the engine for more than 10 seconds

ENGINE BLOCK HEATER (IF EQUIPPED)An engine block heater warms the engine coolant which aids in startingand allows the heater/defroster system to respo

• To reduce the risk of electrical shock, do not use your heater withungrounded electrical systems or two pronged (cheater) adapters.Also ensure that

however, they may be heard at any time while braking and can beaggravated by environmental conditions such as cold, heat, moisture,road dust, salt or

vehicle (on bottom) to a non-ABS equipped vehicle (on top) during hardbraking with loss of front braking traction.Using ABS• In an emergency or when m

Engine coolant temperaturegauge: Indicates engine coolanttemperature. At normal operatingtemperature, the needle will be inthe normal range (between “

Parking brakeApply the parking brake wheneverthe vehicle is parked.To set the parking brake:1. Move the gearshift to P (Park).2. Press pedal downward.

TRACTION CONTROL (IF EQUIPPED)The traction control system helps you maintain the stability andsteerability of your vehicle, especially on slippery roa

STEERINGTo help prevent damage to the power steering system, never hold thesteering wheel at its furthest turning points (until it stops) for more tha

If you exceed the load limit, the rear air suspension may not operate.The air suspension shut-off switch islocated on the left side of the trunk.If th

2. Locate the access plug on theunderside of the steering columncover.3. Remove the access plug using aflat head screwdriver. Insert thescrewdriver in

• Move the gearshift lever into the desired gearTo put your vehicle in P (Park):• Come to a complete stop• Move the gearshift lever and securely latch

• To return to O/D (overdrive mode), press the transmission controlswitch. The O/D OFF lamp will not be illuminated.• O/D (Overdrive) is automatically

DRIVING THROUGH WATERIf driving through deep or standingwater is unavoidable, proceed veryslowly especially when the depth isnot known. Never drive th

ROADSIDE ASSISTANCEGetting roadside assistanceTo fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside

Owner Guide portfolio in the glove compartment. In Canada, the card isfound in the Warranty Guide in the glove compartment.U.S. Ford, Mercury and Linc

• With message centerSee TRIP A/B under Message centerin this chapter.Tachometer: Indicates the enginespeed in revolutions per minute.Driving with you

The fuel pump shut-off switch islocated on the left side of the trunkbehind the left rear tail light and thetrunk liner.Use the following procedure to

Note: Always replace a fuse with one that has the specified amperagerating. Using a fuse with a higher amperage rating can cause severe wiredamage and

The fuses are coded as follows.Fuse/RelayLocationFuse AmpRatingProtected Circuits1 10A Ignition (START) - Starter relaycoil, DTRS2 7.5A Power mirrors,

Fuse/RelayLocationFuse AmpRatingProtected Circuits8 10A Electronic automatic temperaturecontrol (EATC) module (vehiclesequipped with EATC only)9 7.5A

Fuse/RelayLocationFuse AmpRatingProtected Circuits21 10A LCM (Right-hand low beam)22 10A Ignition (ON/START) - Restraintcontrol module (RCM), Occupant

Power distribution boxThe power distribution box is located in the engine compartment. Thepower distribution box contains high-current fuses that prot

Fuse/RelayLocationFuse AmpRatingProtected Circuits3 10A* Powertrain control module (PCM) –keep alive power, Canister vent4 20A* Fuel relay feed5 10A*

Fuse/RelayLocationFuse AmpRatingProtected Circuits24 10A* Heated mirrors, Rear defrostindicator101 40A** Blower relay feed102 50A** Cooling fan103 50A

Fuse/RelayLocationFuse AmpRatingProtected Circuits116 50A** Police accessory and PDB (Policevehicles only)117 50A** Police accessory and PDB (Policeve

RelaysRelays are located in the power distribution box and should be replacedby an authorized dealer.CHANGING THE TIRESIf you get a flat tire while dr

Seating and Safety Restraints 87Seating 87Safety restraints 95Airbags 110Child restraints 123Tires, Wheels and Loading 141Tire information 141Tire inf

Your display can show up to three reconfigurable telltales at one time.What ever is displayed in the top left corner has the highest priority.Premium

A dissimilar spare tire/wheel is defined as a spare tire and/or wheel thatis different in brand, size or appearance from the road tires and wheelsand

The usage of a full-size dissimilar spare tire/wheel can lead toimpairment of the following:• Handling, stability and braking performance• Comfort and

Removing the spare tire and jack1. Remove the spare tire and thejack. The jack could be located:• A — behind the mini spare tire or• B — behind the fu

WARNING: To help prevent the vehicle from moving when youchange a tire, be sure the parking brake is set, then block (inboth directions) the wheel tha

Before placing the jack under the vehicle, NOTE the jack locationmarkings:JACK LOCATIONThe jack location markings can befound on the lower outer edge

6. Lower the vehicle by turning the jack handle counterclockwise.7. Remove the jack and fully tightenthe lug nuts in the order shown.Refer to Wheel lu

Note: Inspect the wheel pilot holeprior to installation. If there isvisible corrosion in wheel pilot hole,remove loose particles by wipingwith clean r

4. Check all battery terminals and remove any excessive corrosion beforeyou attach the battery cables. Ensure that vent caps are tight and level.5. Tu

2. Start the engine of the disabled vehicle.3. Once the disabled vehicle has been started, run both engines for anadditional three minutes before disc

WRECKER TOWINGIf you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, y

The DTE function will display FUEL LEVEL LOW and sound a tone forone second when you have approximately 50 miles (80 km) to empty. Ifyou RESET this wa

Emergency towingIn case of a roadside emergency with a disabled vehicle (without accessto wheel dollies, car hauling trailer, or flatbed transport veh

GETTING THE SERVICES YOU NEEDWarranty repairs to your vehicle must be performed by an authorizedFord, Lincoln, or Mercury dealer. While any authorized

• Service specials and promotions.In Canada:Mailing address (Ford vehicles)Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2

In the United States, a warranty dispute must be submitted to the BBBAUTO LINE before taking action under the Magnuson-Moss WarrantyAct, or to the ext

LINE before exercising rights or seeking remedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you chooseto seek r

BBB AUTO LINE applications can also be requested by calling the FordMotor Company Customer Relationship Center at 1-800-392-3673.Note: Ford Motor Comp

Canada is not responsible for any damage caused by use of improperfuel. Using leaded fuel may also result in difficulty importing your vehicleback int

If you are in another foreign country, contact the nearest authorizeddealer. If the authorized dealer employees cannot help you, they candirect you to

You can also obtain other information about motor vehicle safety fromhttp://www.safercar.gov.REPORTING SAFETY DEFECTS (CANADA ONLY)If you believe that

WASHING THE EXTERIORWash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft威 Detail Wash (ZC-3-A), which i

2. Press and release RESET to pause the timer.3. Press and hold RESET until the timer resets.System Check and Vehicle Feature CustomizationPress the S

• Do not allow paint sealant to come in contact with any non-body(low-gloss black) colored trim, such as grained door handles, roofracks, bumpers, sid

• Spray Motorcraft威 Engine Shampoo and Degreaser (ZC-20) on allparts that require cleaning and pressure rinse clean. In Canada, useMotorcraft威 Engine

WINDOWS AND WIPER BLADESThe windshield, rear and side windows and the wiper blades should becleaned regularly. If the wipers do not wipe properly, sub

• Be certain to wash or wipe your hands clean if you have been incontact with certain products such as insect repellent and suntanlotion in order to a

• If a ring forms on the fabric after spot cleaning, clean the entire areaimmediately (but do not oversaturate) or the ring will set.• Do not use hous

Regular cleaning and conditioning will maintain the appearance of theleather.CleaningFor dirt, use a vacuum cleaner then use a clean, damp cloth or so

FORD AND LINCOLN MERCURY CAR CARE PRODUCTSYour Ford or Lincoln Mercury authorized dealer has many qualityproducts available to clean your vehicle and

SERVICE RECOMMENDATIONSTo help you service your vehicle, we provide scheduled maintenanceinformation which makes tracking routine service easy.If your

OPENING THE HOOD1. Inside the vehicle, pull the hoodrelease handle located under theinstrument panel.2. Go to the front of the vehicle andrelease the

WINDSHIELD WASHER FLUIDAdd fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely.Only use a washer

UNITSDisplays the current units English or Metric.Press SELECT to change the display units.• ENGLISH• METRICLANGUAGEDisplays the current language sele

To prolong the life of the wiper blades, it is highly recommended toscrape off the ice on the windshield before turning on the wipers. Thelayer of ice

• If the oil level is below thismark, engine oil must be addedto raise the level within thenormal operating range.• If required, add engine oil to the

Engine oil and filter recommendationsLook for this certificationtrademark.Use SAE 5W-20 engine oilOnly use oils certified for gasoline engines by the

BATTERYYour vehicle is equipped with aMotorcraft威 maintenance-freebattery which normally does notrequire additional water during itslife of service.If

WARNING: Keep batteries out of reach of children. Batteriescontain sulfuric acid. Avoid contact with skin, eyes or clothing.Shield your eyes when work

If the battery has been disconnected or a new battery has been installed,the clock and radio settings must be reset once the battery isreconnected.• A

When the engine is cold, check thelevel of the engine coolant in thereservoir.• The engine coolant should be at the FULL COLD level, or within theCOLD

WARNING: Do not add engine coolant when the engine is hot.Steam and scalding liquids released from a hot cooling systemcan burn you badly. Also, you c

Add the proper mixture of coolant and water to the cooling system byfollowing these steps:1. Before you begin, turn the engine off and let it cool.2.

Fill your engine coolant reservoir as outlined in Adding engine coolantin this section.Severe climatesIf you drive in extremely cold climates (less th

Warning messages that have been reset are divided into three categories:• They cannot be reset until the condition is corrected.• They will reappear o

How fail-safe cooling worksIf the engine begins to overheat:• The engine coolant temperature gauge will move to the H (hot) area.• The service engine

WARNING: Never remove the coolant reservoir cap while theengine is running or hot.5. Re-start the engine and take your vehicle to an authorized dealer

Observe the following guidelines when handling automotive fuel:• Extinguish all smoking materialsand any open flames beforefueling your vehicle.• Alwa

amount of gasoline is added to make it unfit for beverage use. Theresulting ethanol blend is called denatured fuel ethanol meaning that it isdenatured

RefuelingWARNING: Fuel vapor burns violently and a fuel fire can causesevere injuries. To help avoid injuries to you and others:• Read and follow all

At the next opportunity, safely pull off of the road, remove the fuel fillercap, align the cap properly and reinstall it. The check fuel caplightor CH

Crown Victoria vehicles onlyChoosing the right fuelIf your vehicle is a flexible fuel vehicle (FFV), use only UNLEADEDFUEL and FUEL ETHANOL (Ed75–Ed85

Do not be concerned if your enginesometimes knocks lightly. However,if it knocks heavily under mostdriving conditions while you areusing fuel with the

rating. These products have not been approved for your engine andcould cause damage to the fuel system. Repairs to correct the effects ofusing an afte

The advertised capacity is the amount of the indicated capacity and theempty reserve combined. Indicated capacity is the difference in theamount of fu

TRUNK AJAR — Displayed when the trunk is not completely closed.OVERDRIVE OFF — Displayed when the overdrive is enabled ordisabled.LOW TIRE PRESSURE —

Keep a record for at least one month and record the type of driving (cityor highway). This will provide an accurate estimate of the vehicle’s fuelecon

• Perform all regularly scheduled maintenance items. Follow therecommended maintenance schedule and owner maintenance checksfound in scheduled mainten

If other than Ford, Motorcraft威 or Ford-authorized parts are used formaintenance replacements or for service of components affectingemission control,

2. Poor fuel quality or water in the fuel—the engine may misfire or runpoorly.3. The fuel cap may not have been securely tightened. See Fuel fillercap

The OBD-II system is designed to check the emission control systemduring normal driving. A complete check may take several days. If thevehicle is not

BRAKE FLUIDThe fluid level will drop slowly asthe brakes wear, and will rise whenthe brake components are replaced.Fluid levels below the MAX line tha

Low fluid levelDo not drive the vehicle if the fluidlevel is at the bottom of the dipstickand the ambient temperature isabove 50°F (10°C).Correct flui

Use of a non-approved automatic transmission fluid may causeinternal transmission component damage.If necessary, add fluid in 1/2 pint (250 ml) increm

5. Install a new air filter element. Becareful not to crimp the filterelement edges between the air filterhousing and cover. This could causefilter da

• Cover chrome and stainless steel parts with a thick coat of auto waxto prevent discoloration. Re-wax as necessary when the vehicle iswashed. See the

AUDIO SYSTEMSAM/FM stereo (if equipped)WARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury. Ford strongly reco

Brakes• Make sure brakes and parking brake are fully released.Tires• Maintain recommended air pressure.Miscellaneous• Make sure all linkages, cables,

MOTORCRAFT PART NUMBERSComponent 4.6L V8 engineAir filter element FA-1783Fuel filter FG-1114Battery-standard BXT-65–650Battery-heavy duty BXT-65–750Oi

MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIESItem CapacityFord part name or equivalentFord part number / FordspecificationBrake fluidBetween MIN a

Item CapacityFord part name or equivalentFord part number / FordspecificationHinges, latches,striker plates, fuelfiller door hinge andseat tracks—Mult

Item CapacityFord part name or equivalentFord part number / FordspecificationFuel tank19.0 gallons(71.9L)——1Add the coolant type originally equipped i

ENGINE DATAEngine 4.6L V8 engine 4.6L FFV V8 engineCubic inches 281 281Required fuel 87 octane 87 octane or Ethanol(E85)Firing order 1-3-7-2-6-5-4-8 1

IDENTIFYING YOUR VEHICLESafety Compliance Certification LabelThe National Highway Traffic SafetyAdministration Regulations requirethat a Safety Compli

The Vehicle Identification Number (VIN) contains the followinginformation:1. World manufacturer identifier2. Brake system / Gross VehicleWeight Rating

This information is intended to aid the operators of police or fleetvehicles (used in severe duty, high mileage operations) in understandingthe requir

Driving in the overdrive cancel mode for prolonged periods at highspeeds will deteriorate performance and may cause extensive enginedamage.Crown Victo

3. AM/FM: Press to choose afrequency band in radio mode.4. Memory preset buttons: To seta station: Select frequency bandAM/FM; tune to a station, pres

REAR AXLEAxle break-in – Police and middle eastern countries onlyRear axles in vehicles destined for use by police or in middle easterncountries are e

approaches a discharged state it becomes easier for the electrolyte tofreeze. If it freezes and expands it may crack the battery case.Alternator - pol

TaxiPin Function Gauge Color1 Not used — —2 Vehicle speed signal 20 Gray/Black3 Battery saver 18 Light green/Orange4 50A Battery 10 Light green5 Not u

WARNING: Under no circumstance should the rear power pointcover be removed without first pulling the two fuses in the frontpower distribution box. Rem

auxiliary devices such as lights and sirens not be installed in the air pathof these coolers as they will impact cooling system performance.WHEELS/TIR

Each road tire, as well as the spare,is equipped with a tire pressuresensor fastened to the inside of therim, opposite (180 degrees) fromthe valve ste

TPMS reset tips:• To reduce the chances of interference from another vehicle, the TPMSreset procedure should be performed at least three feet (one met

4. Press and hold the brake pedalfor two seconds, then release.5. Turn the ignition to off - DONOT remove the key.6. Cycle the ignition from off to on

8. Left front tire: Place the TPMS reset tool against the left front tirewhere the tire meets the rim, opposite from the valve stem (1) as shown.This

10. Perform Steps 8 and 9 on the right front tire, right rear tire andfinally the left rear tire. Training is complete after the horn sounds forthe la

AM/FM Stereo Single CD Premium audio system (if equipped)WARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury.

and shoulder belt straps (measured along the lap strap) is less than six(6) inches (15 cm) from an imaginary center line of the occupant’s body.WARNIN

Because we have no control over the installation, design or manufactureof such systems, Ford cannot assume responsibility for any adverseeffects or da

Trunk Pack™ and trunk loadingWARNING: Ford recommends that police equipment be bothsecured and laterally aligned. Hard, stiff or sharp objects,especia

Trunk packing considerationsA slogan has been developed to increase police agency awareness of theimportance of trunk packing.’LOAD SAFE’L-Lateral S-S

1. Spare tire special considerations – The safest location for thespare tire, jack and lug wrench is the production location on the forwardpackage she

BODYFire suppression system (if equipped)Your vehicle may be equipped with an optional fire suppression system.The fire suppression system is designed

The fire suppression system is a single use system - all majorcomponents will have to be replaced in the event of a manualdeployment.Figure AThe appro

have been tested and certified by a NIJ approved ballistic testinglaboratory, in accordance with the methodology included in NIJ Standard0108.01 and L

shot, or the vehicle is being removed from active duty. For details onpanel removal, refer to the Crown Victoria Workshop Manual. Afterremoval, please

shaded areas in Figures 6 through 8 represent available police equipmentmounting zones. These zones are shown for police vehicles equippedwith standar

3. TUNE: Press to manually go up() or down ( ) the radiofrequency.4. MUTE: Press to mute the playingmedia. Press again to return to theplaying media o

Figure 21. 30.5 inches (775 mm). Cross section through center of vehicle(passenger side shown)1Crown Victoria Severe Duty2902011 Crown Victoria (cro)O

Figure 31. 23.6 inches (600 mm). Front passenger compartment2. 17 inches (430 mm). Front driverCrown Victoria Severe Duty2912011 Crown Victoria (cro)O

Figure 4 (if equipped)1. 8 inches (200 mm). From out board side of seat2. 15 inches (380 mm). Forward of seat backFigure 5 (if equipped)3. 27.5 inches

Figure 61. Area on top of instrument panel. Equipment must not interferewith driver visibility.2. The airbag door must be kept clear for deployment of

Figure 71. Area on top of instrument panel2. Area in front of center console from tunnel up to instrument panel3. Prisoner screen4. 10 inches (254 mm)

Figure 81. Area on top of instrument panel. Equipment must not interferewith driver visibility.2. Area on tunnel between seats3. 9 inches (229 mm)4. 1

Airbags must be allowed to fully deploy without restriction. Thedeployment of airbags is not compatible with any configuration of policeequipment moun

Is there a problem with transporting a front seat passenger whohas their hands restrained behind their body?This is not a normal riding position for a

FORD CUSTOM ACCESSORIES FOR YOUR VEHICLEA wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of C

For maximum vehicle performance, keep the following information inmind when adding accessories or equipment to your vehicle:• When adding accessories,

Cleaning 219Maintenance and Specifications 227Engine compartment 228Engine oil 230Battery 233Engine coolant 235Fuel information 241Air filter(s) 257Pa

the system will store the last one in the remaining presets. Whenactivated, AUTOSET will momentarily appear in the display when any ofthe preset contr

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)More than 30 million Ford, Lincoln, and Mercury owners have discoveredthe powerful protection of Ford ESP.

Ford ESP Can Quickly Pay for ItselfOne service bill – the cost of parts and labor – can easily exceed theprice of your Ford ESP Service Contract. With

Ford Extended Service Plan3022011 Crown Victoria (cro)Owners Guide, 1st PrintingUSA (fus)

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is

GENERAL MAINTENANCE INFORMATIONWhy maintain your vehicle?This guide describes the scheduled maintenance required for yourvehicle. Carefully following

parts that are used for maintenance replacement or for the service ofcomponents affecting emission control must be equivalent to genuineFord Motor Com

Company’s specifications, and we stand behind them. Parts installed atyour Ford or Lincoln Mercury dealership carry a nationwide, 12 months,12,000 mil

Multi-point inspectionIn order to keep your vehicle running right, it is important to have thesystems on your vehicle checked regularly. This can help

as well as those things that may require future or immediate attention.The multi-point vehicle inspection is one more way to keep your vehiclerunning

NORMAL SCHEDULED MAINTENANCE AND LOGThe following section contains the “Normal Schedule”. This schedule ispresented at specific mileage (kilometer) in

14. FM: Press to select the FMfrequency. Press repeatedly toswitch between FM1 and FM2.15. SHUF (Shuffle): Press to playall tracks on the current CD i

Miles (x 1,000)* 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75Kilometers (x 1,000)* 12 24 36 48 60 72 84 96 108 120Months* 6 12 18 24 30 36 42 48 54 60Change

Miles (x 1,000)* 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150Kilometers (x 1,000)* 132 144 156 168 180 192 204 216 228 240Months* 66 72 78 84 90 96

Every 15,000 miles(24,000 km)Replace cabin air filter (if equipped)Every 30,000 miles(48,000 km)Replace climate-controlled seat filter (ifequipped)Rep

Maintenance schedule logDEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATIO

DEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOUR

DEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOUR

SPECIAL OPERATING CONDITIONSIf you operate your Ford/Lincoln/Mercury vehicle primarily in one of themore demanding Special Operating Conditions listed

Extensive idling and/or low-speed driving for long distances as in heavycommercial use such as delivery, taxi, patrol car or liveryInspect frequently,

Crown Victoria police interceptor & taxi, and Executive Series Town Carequipped with engine idle hour meterInspect frequently, service asrequired–

ENGINE IDLE HOUR METER (IF EQUIPPED):Your vehicle may be equipped with an idle meter to indicate how muchtime the vehicle is idling in P (Park) or N (

1. CD slot: Insert a CD, label sideup. With the ignition on, the radiowill begin to play a CD onceinserted. With the ignition off, the CD control must

Operating in dusty conditions such as unpaved or dusty roadsInspect frequently, service asrequired– Replace cabin air filter (if equipped).– Replace e

Special operating condition logDEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VA

DEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOUR

EXCEPTIONSIn addition, there are several exceptions to the Normal Schedule. Theyare listed below:Normal vehicle axle maintenance❑Rear axles and power

COOLANT CHANGE RECORDEngine coolant❑6 years or 105,000 miles (168,000 km) - change coolant (whichever comes first).❑After initial change - change cool

Engine coolant change logDEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATION:P&A CODE:RO#: HOURS:DATE:MILEAGE:DEALER VALIDATI

AABS (see Brakes) ...178Accessory delay ...66Air cleaner filter ...257, 261Air conditioning ...

Child safety seats - boosterseats ...137Cleaning your vehicleengine compartment ...220instrument pa

change oil soon warning,message center ...230checking and adding ...230dipstick ...230

lighting up panel andinterior ...48JJack ...199positioning ...

instructions are included with the dealer installed kit. Check with yourauthorized dealer for availability.7. MENU: Press MENU repeatedlyto access RDS

Power distribution box (seeFuses) ...195Power distribution connector(police and fleet vehicles) ...271Power d

Specification chart,lubricants ...262Speed control ...69Speedometercalibrated (police) ...

SEL-TEXT to switch ON or OFF. When the six strongest stations arefilled, the station stored in preset 1 will begin playing. If there are lessthan six

11. SEEK: Press to access thenext/previous radio station, tapeselection or CD track.12. REW (Rewind): Press torewind in tape or CD mode.FF (Fast forwa

20. On/Off/Volume: Press to turnon/off; turn to adjust the volumelevels. Note: With the ignitionturned off, you may press thevolume control to momenta

2. SEEK: Press to access thenext/previous radio station or CDtrack. Press and hold toadvance/reverse in the current CD track.3. TUNE/CAT: Press to man

FADE: Press FADE; then pressSEL-TEXT to shift sound to therear/front speakers.8. SEL-TEXT: Use with Bass,Treble, Balance, Fade and othermenu functions

Occupancy mode (if equipped): Press MENU until occupancy modeappears in the display. PressSEL-TEXT to select ALL SEATS,DRIVERS SEAT or REAR SEATS occu

CONGRATULATIONSCongratulations on acquiring your new Ford Motor Company product.Please take the time to get well acquainted with your vehicle by readi

13. AM/FM: Press repeatedly toswitch between AM/FM1/FM2 mode.14. CD: Press to enter CD mode.Press CD and a preset to select aspecific CD to play.15. S

• Clean the cassette player head with a cassette cleaning cartridge after10–12 hours of play to maintain good sound/operation.Don’t:• Expose tapes to

MANUAL HEATING AND AIR CONDITIONING SYSTEM(IF EQUIPPED)1. Fan speed adjustment: Controlsthe volume of air circulated in thevehicle.2. Temperature sele

• A small amount of air may be felt from the floor vent regardless of theair distribution setting that is selected.During extreme high ambient tempera

3. Fan speed: Turn to manually increase or decrease fan speed.4. DEF (Defrost): Distributes outside air through the windshielddefroster vents and the

During extreme high ambient temperatures when idling stationary forextended periods of time in gear, it is recommended to run the A/C inthe MAX A/C po

HEADLAMP CONTROLTurns the lamps off.Turns on the parkinglamps, instrument panel lamps,license plate lamps and tail lamps.Turns the headlamps on.Autola

Fog lamp control (if equipped)With the ignition on, the fog lampscan be turned on when theheadlamp control is pulled towardyou and is in any of the fo

WARNING: Always remember to turn on your headlamps atdusk or during inclement weather. The Daytime Running Light(DRL) System does not activate your ta

• (1) 8 feet (2.4 meters)• (2) Center height of lamp toground• (3) 25 feet (7.6 meters)• (4) Horizontal reference line• (5) Center of headlamps• (6) C

Warning symbols on your vehicleWhen you see this symbol, it isimperative that you consult therelevant section of this guide beforetouching or attempti

8. Locate the horizontal adjuster foreach headlamp. Turn it clockwise orcounterclockwise and place the leftedge of the high intensity area evenwith th

To see a clearer light pattern foradjusting, you may want to blockthe light from one headlamp whileadjusting the other.5. Locate the vertical adjuster

If equipped with remote keyless entry, the courtesy lamp will illuminatewhenever any door is opened and will remain on for 25 seconds after thedoor is

“E” for Europe to ensure lamp performance, light brightness and patternand safe visibility. The correct bulbs will not damage the lamp assemblyor void

Replacing headlamp bulbs (Crown Victoria only)To remove the headlamp bulb:1. Make sure the headlamp switch is in the off position, then open thehood.2

To install the new bulb:WARNING: Handle a halogen headlamp bulb carefully and keepout of children’s reach. Grasp the bulb only by its plastic baseand

5. Pull the bulb from the socket andpush in the new bulb.6. Install the bulb socket into thelamp assembly by rotating itclockwise.To complete installa

1. Make sure the headlamp switch isin the off position, then open thetrunk and remove the retainer.2. Carefully pull the carpet away toexpose the lamp

Replacing backup lamp bulbs1. Open trunk and remove bulbsocket from the trunk lid by turningcounterclockwise.2. Pull the bulb straight out of thesocke

Replacing headlamp bulbs (Grand Marquis only)To remove the headlamp bulb:1. Make sure the headlamp control is in the off position, then open thehood.2

Do not add friction modifier compounds or special break-in oils sincethese additives may prevent piston ring seating. See Engine oil in theMaintenance

Replacing front parking/cornering/turn signal lamp bulbsTo remove the parking/cornering/turn signal lamp bulbs:1. Make sure the headlamp switch is in

1. Make sure the headlamp switch isin the off position, then open thetrunk, remove pin-type retainer andcarefully pull the carpet away toexpose the la

Replacing backup lamp bulbs1. Open the trunk, then remove thebulb socket from the trunk lid byturning it counterclockwise.2. Pull the bulb straight ou

MULTI-FUNCTION LEVERWindshield wiper: Rotate the endof the control away from you toincrease the speed of the wipers;rotate towards you to decrease the

TILT STEERING WHEELTo adjust the steering wheel:1. Pull and hold the steering wheelrelease control toward you.2. Move the steering wheel up ordown unt

CENTER CONSOLE (IF EQUIPPED)Your vehicle may be equipped with a variety of console features. Theseinclude:• Utility compartment• Power point (inside s

POWER WINDOWSWARNING: Do not leave children unattended in the vehicle anddo not let children play with the power windows. They mayseriously injure the

WARNING: Do not adjust the mirror while the vehicle is inmotion.Automatic dimming interior rear view mirror (if equipped)The interior rear view mirror

Heated outside mirrors (if equipped)Both mirrors are heatedautomatically to remove ice, mistand fog when the rear windowdefrost is activated.Do not re

SPEED CONTROL (IF EQUIPPED)With speed control set, you can maintain a set speed without keepingyour foot on the accelerator pedal.WARNING: Do not use

your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威Vehicle Health Report, you consent that certain diagnostic informationmay als

Resuming a set speedPress and release RESUME. This will automatically return the vehicle tothe previously set speed.Increasing speed while using speed

Climate control featuresTEMP +/–: Press to increase ordecrease the interior temperature.POSITIVE RETENTION FLOOR MATWARNING: Do not install additional

KEYSThe vehicle is equipped with a master key which will access the vehicle’sdoors, trunk, glove box, ignition and remote trunk release.POWER DOOR LOC

AutounlockThe autounlock feature will unlock all doors when:• the ignition has been in the on position, all doors are closed, and thevehicle has been

8. After having waited the necessary time for the programming toconfirm, turn the ignition to the off position.Once disabled, the autolock or autounlo

To open the luggage compartmentdoor (lid) from within the luggagecompartment, pull the illuminated“T” shaped handle and push up onthe trunk lid. The h

REMOTE ENTRY SYSTEM (IF EQUIPPED)This device complies with part 15 of the FCC rules and with RSS-210 ofIndustry Canada. Operation is subject to the fo

Press again within three seconds to receive confirmation that thevehicle was successfully locked. Note: If all vehicle doors and the trunkare closed u

To replace the battery:1. Twist a thin coin between the twohalves of the remote entrytransmitter near the key ring. DONOT TAKE THE RUBBER COVERAND CIR

• Perform the following programming procedure yourself:Note: Ensure the brake pedal is notpressed during this sequence.Place the key in the ignition a

information without obtaining consent, unless pursuant to courtorder or where required by law enforcement, other governmentauthorities or other third

The battery saver will shut off the interior lamps 30 minutes after thelast door is closed, or after 10 minutes if the last door is left open.SECURICO

2. Within five seconds press 1 • 2 on the keypad to enter theprogramming mode.3. Enter a second personal 5-digit code. Each number must be enteredwith

• To release the trunk, enter the factory-set code or personal code(driver door unlocks) and press 5 • 6 within five seconds.After the factory-set cod

Radio type approval numbers for Immobilizer System PATS XCVRIf the type approval of your immobilizer system is inspected in one of thecountries listed

Changes or modifications not expressly approved by the partyresponsible for compliance could void the user’s authority tooperate the equipment.Your ve

Automatic disarmingSwitching the ignition to the on position with a coded key disarms thevehicle.• The theft indicator on the instrument panel will il

3. Within ten seconds of removing the first coded key, insert the secondpreviously programmed coded key into the ignition and turn the ignitionfrom 1

SEATINGAdjustable head restraintsYour vehicle is equipped with front row outboard head restraints that arevertically adjustable.WARNING: To minimize t

3. Lower the head restraint bypressing and holding the guidesleeve adjust/release button andpushing down on the head restraint.Properly adjust the hea

2. Simultaneously press and holdboth the adjust/release button andthe unlock/remove button, then pullup on the head restraint.To reinstall the adjusta

WARNING: Driving while distracted can result in loss of vehiclecontrol, accident and injury. Ford strongly recommends that youuse extreme caution when

Lift handle to move seat forward orbackward.Pull lever up to adjust seatback.WARNING: Beforereturning the seatback to itsoriginal position, make sure

To adjust the front seatback usingthe manual recliner:• Lift and hold the handle locatedon the side of the seat.• Lean against the seatback toadjust i

WARNING: To reduce the risk of possible serious injury: Do nothang objects off seat back or stow objects in the seatback mappocket (if equipped) when

Press to move the front portion ofthe seat cushion up or down.Press to move the rear portion ofthe seat cushion up or down.Using the power lumbar supp

Heated seats (if equipped)WARNING: Persons who are unable to feel pain to the skinbecause of advanced age, chronic illness, diabetes, spinal cordinjur

The indicator light will illuminate when the heated seats have beenactivated.REAR SEATSSeat-mounted cup holders and armrest storage compartment(if equ

• Restraints Control Module (RCM) with impact and safing sensors• Restraint system warning light and back-up tone• The electrical wiring for the airba

Front passenger sensing systemFor airbags to do their job they must inflate with great force, and thisforce can pose a potentially deadly risk to occu

Front safety belt pretensionersThe safety belt pretensioners at the front outboard seating positions aredesigned to tighten the safety belts firmly ag

Safety restraints precautionsWARNING: Always drive and ride with your seatback uprightand the lap belt snug and low across the hips.WARNING: To reduce